102 Walnut Reviews
The capability of able to replicate the products in such a way that the intended audience just falls in love with the output this can generate. and the way Walnut helps us to do that in a very simple way is commendable. The complete dependency on Pre-prod/Test/Dev environment during demos is gone and we can demo it with Walnut Prototype is just amazing. Also the feature which we can use to make the demo customer specific with their details makes it more catchy for Customer which keeps them engaged and they are able to relate it in a better way.!! For any queries the customer support is just amazing and they do fix it very quickly and get it resolved. The way we can integrate this with most of the Applications/tools/products is just amazing. Once a user is starting to use the Demos created by Walnut they cant just go back to old way of doing demos through PPT so the frequency of use is on higher side. Review collected by and hosted on G2.com.
There are few things such as
1. when we actually capture the screens and the preview it shows is sometimes different than what it actually captured and if I just basis on the preview if i continue doing it and then in later stages when we opened it in Edit mode then the screen shows different which is a big downside.
2. When changing the selected element for tooltip sometime it doesn't work quiet smoothly and need to give a couple of tries.
3. At times the lag when doing edits is also a let down even if the network is good. Review collected by and hosted on G2.com.
They've really leveled up the experience of building demos. It's much easier now to build walnuts dependant on a lot of different screens and data points. This was the most important enhancement to improve our adoption of the solution. They also offer offline mode now which was a major request. Their customer success team is also very supportive with trainings and guidance, I feel setup for success working with them. Review collected by and hosted on G2.com.
Since they improved the screen capturing capabilities, I don't have any major issues with the product. I'd love for them to continue to improve how you can demo mobile apps on the platform. Review collected by and hosted on G2.com.
I love the fact that it enables our teams to scale our demo process. We are moving at a high velocity and often, there is not enough time to schedule a 1:1 demo per customer. With Walnut, it's made the sales cycle so much more manageable and effective by sending a walnut-captured interactive demo that simulates the same effect. Review collected by and hosted on G2.com.
Editing is a little confusing and UI could be improved Review collected by and hosted on G2.com.
Walnut is very easy to use from an admin perspective. Building demos and tours takes no time at all, while offering the features and functinality we were looking for. We're using it for live demos, guided website tours, and sales leave behinds to give our teams a repeatable demo experience and provide prospects with more access to what the experience is like with our products.
The support with Walnut has been outstanding, really have been surprised and impressed with how quickly questions are answered. Support has helped us do some creative things with our demos we weren't able to do on our own, all completed promptly.
They're also really improving the product quickly with new features coming out to support better customization and better demo experiences. Really excited for what the future holds in store for Walnut! Review collected by and hosted on G2.com.
Not really much to complain about. It would be great if we could do some of the demo aspects on our own like adding videos but support is so quick to help us do that it really isn't a challenge. Review collected by and hosted on G2.com.
- Easy to use, reliable software that works as-advertised.
- Creating, embedding, and distributing Walnuts is super easy, so adoption took off like wildfire after initial training. I'm glad we budgeted for more than just our Sales and Marketing teams to have licenses, because it has become a default tool for internal use as well.
- Implementation was very straightforward. Time-to-value was near instant.
- The team both selling and supporting post-sale are among the best I've ever worked with at a third-party vendor. Review collected by and hosted on G2.com.
As with any software there will always be little UI quirks here and there, but their product team is very receptive to feedback and happy to explain why they've implemented something a certain way (which makes sense). Review collected by and hosted on G2.com.
The ease of use and ability to quickly build a polished and interactive demo experience is second to none. The variety of use cases that tackle training, websites, and customer experiences make this the perfect well-rounded business tool. Integration is a breeze and learning curve and training only make that easier. Customer support has been top notch. We are using Walnut almost everyday and plan to expand our use of it! Review collected by and hosted on G2.com.
At this point, this is a field that is empty. Review collected by and hosted on G2.com.
Using Walnut, it's so easy to create clickable demos to show during calls or to send to customers afterwards. Within a minute you can add a customer's logo to personalize the experience. Review collected by and hosted on G2.com.
Still some kinks in actually creating the demos, organizing them, and customizing - it took me a while to do the initial creation. Also it doesn't save automatically. Review collected by and hosted on G2.com.
After much research, Walnut was the sole product that met all our requirements from a usability, security, and reporting perspective. The platform is intuitive and easy to use effectively from day one. Implementation and integrations were so simple it's hard to consider them as separate topics!
I didn't need support because the help articles and access to information are so easy to find, but I have no doubt they will be a great team to work with, too. Review collected by and hosted on G2.com.
The platform is constantly improving, with features and benefits being updated and launched, so finding something I dislike is challenging. Review collected by and hosted on G2.com.
Their breathe of features that help you design the 'perfect' demo. The ability to customize to the degree Walnut can comes in handy when the product you're trying to show is a bit more complex and less straightforward. Another huge benfit is that Walnut is constantly updating and listens to customer feedback. Review collected by and hosted on G2.com.
While Walnut is powerful and flexible, other tools tend to have certain, what seems to be basic, functionality that Walnut lacks or requires customization. The building experience takes a bit longer to grasp, though a recent update has made it a bit easier. Review collected by and hosted on G2.com.
Versatility - We use Walnut for internal and external training and demo purposes across a broad number of platforms and have had huge success doing so.
Ease of use - The captures, creation of guides, and ability to track and report are all incredibly intuitive and powerful
Improvements - During our time using Walnut we have seen numerous updates to the platform and have had a great experience with our Customer Success rep to understand our needs and discuss feature requests and enhancements. Review collected by and hosted on G2.com.
My team has not experienced any major issues or blockers with Walnut Review collected by and hosted on G2.com.
