Consensus Reviews & Product Details

I've been using Consensus for about three years to create customer demoboards, and it has been an invaluable tool for my business. The platform excels in generating interest before demonstrations and providing comprehensive meeting recaps afterward. This dual functionality has significantly enhanced our customer engagement and streamlined our follow-up processes.

One of the standout features of Consensus is its intuitive interface, which makes creating and customizing demoboards a breeze. The ability to tailor content to specific customer needs has helped us deliver more impactful presentations and foster stronger connections with our clients.

Additionally, the customer support team at Consensus is exceptional. Whenever we face challenges or need assistance, they are quick to respond and provide effective solutions. Their dedication to helping users get the most out of the platform is truly commendable.

Overall, Consensus has proven to be a reliable and efficient tool for our business, and I highly recommend it to anyone looking to enhance their customer engagement and presentation capabilities. Review collected by and hosted on G2.com.

While Consensus has been a valuable tool for creating customer demoboards, there are a few areas where the platform could improve:

Standard Video Linking: One major drawback is the inability to link to a single video for multiple features. This limitation forces us to upload the same video repeatedly for each feature, which is time-consuming and inefficient.

Demoboard Customization: Another issue is the lack of flexibility in copying and modifying demoboards. We can't easily duplicate a demoboard and adjust the videos attached to it while keeping the same receptions. This restriction hampers our ability to quickly tailor presentations to different customer needs.

Despite these challenges, Consensus remains a useful tool, but addressing these issues would greatly enhance its functionality and user experience. Review collected by and hosted on G2.com.

Using consensus for over 3 years, the best thing about Consensus is the ability to choose what relevant contact you would like your client to see, as well as tracking "views" and receiving feedback on that content. Using these videos is often the first "material" a client can see/review before they decide to take it to the next step. Having a client show interest, after they have seen the content, really saves time during the sales cycle not only for the seller but the client as well. This is a great way to get consistent content out to clients fast with visible/real-time results! Review collected by and hosted on G2.com.

No dislikes and I see more and more updates come through. This could be a user error but sometimes our video subject name is long and it would be nice to hover over the video name to see the entire Subject video title (when looking at the list of vidoes available) For Example: "NACM Lending - Mortgagebot - LOS officer sites overview " when looking at the drop down, you can only see so many words so if all the videos are names NACM Lending - Mortgagebot .... then I am not sure which one I am selecting until I select that one Review collected by and hosted on G2.com.

What really stands out for me is the user interface—it’s super intuitive and easy to navigate. Creating demo boards is fast and straightforward, which has been a huge time-saver for our sales team. I also love how customizable everything is; we can tailor demos to different personas or use cases without having to start from scratch. It’s made our sales process much more efficient and helped us deliver a better experience for prospects. I tend to use the platform on a daily basis. The customer support is great, and the training provided by the Consensus team really helped with quick implementation and team adoption. Review collected by and hosted on G2.com.

The CRM integration feels a bit limited. It would be nice if it synced more smoothly with our sales tools to cut down on manual work. Review collected by and hosted on G2.com.

As a Hunter developing new business, Consensus is an incredible resource for short videos that can be used as marketing previews, micro demo videos, recap overviews, etc. I like using them through the entire sales cycle. I like how easy it is to create demoboards, add multiple videos and multiple personas. It's also easy to use the web version, the desktop app or Outlook integration. Review collected by and hosted on G2.com.

Using Consensus is most helpful for me once I've established a trust/rapport with my prospects. I do not have much success with opens or views when sending as a marketing strategy because many prospects will not open or view an external link. If there is a way to embed the videos to where they can play within the email, I think that would be a huge benefit as opposed to clicking the play button or link to open an external page. Review collected by and hosted on G2.com.

Consensus has been instrumental in helping us scale our presales efforts without sacrificing quality. One of the standout features is the analytics. The Demolytics make it incredibly easy to demonstrate ROI to leadership and are a great addition to executive decks. These insights also help us drive adoption by having data-driven conversations with sales leaders. For our Solution Consultants, it’s been a major efficiency boost: they can focus on high impact, live demos while leveraging Consensus videos in the earlier stages of the deal cycle to educate prospects and move deals forward faster. Review collected by and hosted on G2.com.

The main challenge we’ve run into is scalability as our team and content library continue to grow. I’d love to see more bulk management capabilities, such as the ability to update user groups in bulk as roles shift, or to reorganize existing videos into new folder structures more efficiently. These kinds of admin features would go a long way in supporting larger, more complex teams using the platform. Review collected by and hosted on G2.com.

I enjoy using Consensus videos to introduce myself and my product to a prospect or share a specific function of my product as a follow-up in the sales process.

Getting notified about who opened my consensus and insights around their views helps me understand what challenges they want to solve and shapes my conversations with them.

I use it in every sales process and prospecting accounts I'm strategically pursuing.

The Chrome extension, SNAP makes it easy to access in any Sales tool I use (Zoominfo, Salesforce, Highspot, Etc.) Review collected by and hosted on G2.com.

I would like a better way to save and access all video in the Demo Library. Organizing them with a Tag or File system would be more helpful than just searching in an open Library, which feels like a free-for-all, lacking structure and organization. Review collected by and hosted on G2.com.

Consensus provides a tool for our sellers to share videos and information with potential clients in efficient and engaging ways. It multiplies the efforts of our demo teams and helps prospects learn more about our solutions on their own time.

Additionally, the solution is plug-and-play, it only took our demo team a matter of minutes to ramp up on using the solution. Review collected by and hosted on G2.com.

There are a couple of small UI elements in the client viewing experience that we'd like to see tweaked. Also looking forward to some developments on back-end efficiency and organization. But these are fairly small issues compared to the many benefits. Review collected by and hosted on G2.com.

Consensus had become a valuable tool in our tool kit for our go to market strategy. It allows to make our initial/first pass or level 1 demos with a minimal employee time requirements. We use this as a way to give our customer a flavor of what Blue Yonder has to offer.

This has allowed us to focus on more custom demos for clients and allowed our clients to make a more focused use case request for demoing vs just show me what your system can do.

Additionally, we also use consensus to track how our customers are sharing and using our demo videos. This allows Blue Yonder to keep out IP inside the walls of consensus but be able to share it with clients and be able to see how they are sharing the information internally. Review collected by and hosted on G2.com.

I'd like to see a more SharePoint like interface with storing video/demo assets. Having to interact and upload videos though the GUI every time can become slow and tedious. They need a file share style engagement portal with the video content. Review collected by and hosted on G2.com.

It's a tool that helps me get a demo to a prospect as soon as humanly possible. Prospects are coming to us with their research already done, they don't want 5 calls to see a demo. Consensus helps me make the most of the information my SDR team was able to gather, and get a demo in the hands of my champion before they come to a discovery call with me. It gets me early touches and interest. I can email the prospect a few times before the discovery call to nudge them to preview the demos, and then they come to the next call interested and ready to talk. Moreover, it's a great way for champions to share demos without having to put time on a stakeholders calendar. It gets my product in front of more people earlier on. Review collected by and hosted on G2.com.

I liked the idea of the demo board, but it's not everything I wanted. Prospects still don't understand how to use it -- once they make a selection, they can't reset it. If I add multiple demos to a board, even with an intro video letting them know there's multiple demos, they still only watch the first. So I am still sending multiple demos and having to be creative in how I deliver that. Review collected by and hosted on G2.com.

Ease of use by the customer and i get instant feedback Review collected by and hosted on G2.com.

it takes time for me to set everything up for the client - around a minute for each personalized video i send out (i send a lot of videos!) Review collected by and hosted on G2.com.