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TeamViewer Reviews & Product Details - Page 4

TeamViewer Overview

What is TeamViewer?

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com.

TeamViewer Details
Product Website
Languages Supported
Arabic, Czech, Danish, German, English, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)
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Product Description

Easy-to-use remote support and access software that lets you securely connect to and monitor desktop-to-desktop, desktop-to-mobile, mobile-to-mobile, or to unattended devices like servers and IoT devices from anywhere.

How do you position yourself against your competitors?

TeamViewer takes remote support to the next level with a wider coverage of mobile devices, operating systems, and OT devices than other competitors.

Leveraging the power of augmented reality, TeamViewer is enabling companies of all sizes to easily utilize its industry-leading AR technology in various scenarios, elevating remote support capabilities way beyond the device screen.

TeamViewer shows several measurable user experience advantages. This includes the fastest time-to-connect (amongst the most prominent connection type, Windows-to-Windows across WAN, read: internet connections), and the quickest file transfer rate.

With a hardened environment, high security standards, dedicated features, such as remote smart card, enforced TFA, and conditional access that help customers achieve compliancy with strict security regulations, as well as product enhancements such as patch management and AI-powered endpoint protection, TeamViewer offers multiple layers of security to help customers to fortify their organization against cyber adversaries and reach enterprise-grade, yet SMB-friendly cyber protection.


Seller Details
Company Website
Year Founded
2005
HQ Location
Goppingen
Twitter
@TeamViewer
49,500 Twitter followers
LinkedIn® Page
www.linkedin.com
2,091 employees on LinkedIn®
Description

TeamViewer is a leading global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind – from laptops and mobile phones to industrial machines and robots. Although TeamViewer is free of charge for private use, it has more than 625,000 subscribers and enables companies of all sizes and from all industries to digitalize their business-critical processes through seamless connectivity. Against the backdrop of global megatrends like device proliferation, automation and new work, TeamViewer proactively shapes digital transformation and continuously innovates in the fields of Augmented Reality, Internet of Things and Artificial Intelligence. Since the company’s foundation in 2005, TeamViewer’s software has been installed on more than 2.5 billion devices around the world.


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Overview Provided by:

Recent TeamViewer Reviews

GA
Graham A.Small-Business (50 or fewer emp.)
5.0 out of 5
"Teamviewer is unbeatable for remote connections"
I have been using Teamviewer personally since Ver3, so I have seen a lot of changes. As I do a massive amount of remote work (some sites are over12...
EL
Eduardo L.Mid-Market (51-1000 emp.)
5.0 out of 5
"Excellent product"
We are delighted with the product for its ease of use and ease of implementation. Previously, we had a product where the implementation was extreme...
Verified User
A
Verified User
4.5 out of 5
"all is progressing as planned in a high professional way"
The capability to control access via Conditional Access Router managed via Azure Entra ID groups

TeamViewer Media

TeamViewer Demo - TeamViewer Remote Support
Connect to devices and provide remote support effortlessly.
TeamViewer Demo - TeamViewer Remote Desktop
All your devices, just a few clicks away.
TeamViewer Demo - TeamViewer Device Monitoring
Monitor and manage your devices proactively.
TeamViewer Demo - TeamViewer Asset Management
Gain visibility into your IT by tracking your assets.
Play TeamViewer Video
Play TeamViewer Video
Answer a few questions to help the TeamViewer community
Have you used TeamViewer before?
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Video Reviews

3,478 TeamViewer Reviews

4.5 out of 5
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3,478 TeamViewer Reviews
4.5 out of 5
3,478 TeamViewer Reviews
4.5 out of 5

TeamViewer Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
MR
Help Desk Technician
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

I like that the design allows me to easily navigate the icons, and everyone can easily access their systems for support. It has all the features needed to provide excellent service, and I like the remote connection with customers. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

The connection is sometimes poor, not always connecting after new updates. It sometimes provides a slow response on my computer, and end users have trouble connecting. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

This product has been instrumental in resolving customer issues. Remote control is crucial for my user support. This ease of use makes it the first choice for troubleshooting, allowing us to connect to different servers without any issues. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hello Mesut,

Thank you for your review and for sharing your experience with us.

Regarding the slow connection, we suggest ensuring that both sides have the latest version of TeamViewer available on our website.

If this is the case, resetting the devices and, if it´s possible, also resetting the WiFi could solve the issue.

We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience:

https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a nice day!

Valeria/TeamViewer

FS
IT Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

The program is easy to set up, making it very easy for my clients to access. I like the ability to communicate remotely and provide support to multiple clients with a single click. The product is very easy to install on the machines. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

It would be helpful if the end user could access a preliminary web page, as it may be difficult to explain the process to some customers. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

It's helped me be more flexible with our resources, it has all the features you need. It's been a reliable remote access tool, allowing me to efficiently serve more clients. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hello Francesco,

Thank you for your rating

We are happy to hear that TeamViewer helps you with your clients more efficiently.

We take the opportunity to invite you to click on the following link, where you will find a guide so you can make the best of our solution:

https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a nice day!

Valeria/TeamViewer

RH
Remote Tech Support
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

This platform is feature-rich, and I like the wide range of options available. It offers great ease of use with a centralized dashboard. I like the ease with which we can deploy applications. This type of solution offers comprehensive monitoring capabilities. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

The products are fairly easy to install, so I don't really have much to complain about. I don't think there's anything I don't like about the product. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

It's proven to be an excellent solution, they offer exceptional remote access features. I've always had good interactions, they're constantly updating with new features. The work is fairly straightforward. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hi Roberto,

Thank you for your review and for sharing your experience with us.

It's great to hear that our remote solution has proven to be so effective in your daily work.

We would like to invite you to click on the following link, where you will find a guide. This way, you can get the most out of TeamViewer.:

https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a nice day!

Valeria/TeamViewer

AO
Support Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

Customization is a very useful, it offers a full set of backup functions. The platform maintains online documentation, this service transfers large amounts of information. It has all the features I need. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

The app is frequently updated, and some features are deprecated. I wish it were easier to set the endpoint on devices. This would allow users to access their devices more quickly. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

Anyone can easily use this platform without any prior knowledge, it was fairly easy to download and install. This tool is very powerful thanks to its integration, offering an excellent balance of powerful features. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hello Anis,

Thank you for your rating.

Happy to hear that TeamViewer helps you with your activities.

We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience:

https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a nice day!

Valeria/TeamViewer

YM
Process Consulting
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

The software was easy to download and use, allowing me to connect and interact easily. I love how easy it is to track our support request, and it provides a full remote support feature. Performance is excellent. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

I've had trouble adding users, sometimes it can be difficult to login. There is no automatic update available, I've had issues with recent updates. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

It worked perfectly every time we used it, it's a ready-to-use remote desktop tool. It's saved us a lot of time supporting our users, I can help people more efficiently. It includes so many useful features that you don't need a lot of tools. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hi Yazeed,

Thank you so much for your rating.

We are happy to hear that TeamViewer helps you to connect and interact easily.

We take the opportunity to invite you to click on the following link where you will find a guide for the new interface:

https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

To keep your app updated, go to Settings - Advanced settings - Advanced options for working with TeamViewer. There you will find the possibility to setup an automatic update and when.

We hope this information will help you.

Have a nice day!

Valeria/TeamViewe

OS
Software Development Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

The user interface is clear and simple, I love being able to access our computers quickly. the screenshot panel can be very useful it you need to monitor, it offers great security during the process. The user experience in incredible. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

The connection speeds were excellent, and there's nothing to dislike yet. I have no complaints about the tool. Overall, it's a very good platform. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

I would recommend it to any support department. It helps me with my remote work without any issues. I can centrally manage files, and it's easy to connect your own computer with constant access. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hello Oussema,

We are glad to hear that you found TeamViewer easy to install and that you are enjoying its features.

We invite you to click the link below to access a guide that will help you make the most of your TeamViewer experience:

https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

All the best!

Valeria/TeamViewer

KM
Information Technology Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

I love being able to access all computers with a single click, you can execute commands remotely. It's fantastic to be able to access all the company's computers, we can resolve most issues remotely. The user interface is very intuitive. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

Screen size adjustment doesn't work well at times, and organizational units are a bit difficult to use. It can sometimes take a while to load. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

Remote support saves us time to do more, it's an excellent tool that reduces workload. I can help users anywhere in the world, allowing me to serve customers immediately. It allows us to easily connect remotely. Review collected by and hosted on G2.com.

AZ
Business Analyst
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

I like it because I can easily control the devices and their built-in functions are great, like sharing files, participating, and troubleshooting. It is very easy and reliable. I really liked their remote control solutions because I have been using it for years. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

Over the years Ive used it, the only negative thing has been the difference in bandwidth compared to the others, which is a noticeable lag. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

My experience has been positive because this solution is effective for remote desktop and support. Ive also shared screens, and its advanced features, such as unattended access, file sharing, and real-time chat, are incredible. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hello Amine,

Thank you for your rating, your feedback is valuable for us.

It's great to hear you've had a positive experience with our remote control solution.

Likewise, we would like to invite you to click on the following link, where you will find a guide for the new UI in order to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

All the best!

Valeria/TeamViewer

RL
Cloud Project Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

The ability to obtain information from each machine is incredible, it provides seamless remote access to the machines. I like the flexibility to connect to multiple workstations, it allows for retrieving basic machine information. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

I'd like more integration with the product, sometimes the screen gets slow. The file transfer option takes a while to appear, they should improve the credential management a bit. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

It helps me maintain systematic support control, saving us a lot of time by not having to travel to the facility. It provides secure remote tools and gives us secure and encrypted control of all systems. Review collected by and hosted on G2.com.

DP
Systems Analyst
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

I love being able to remotely access the workstation, it allows me to easily connect with clients. All the features work seamlessly, allowing me to create remote sessions on the fly. Device management is simple. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

It would be helpful to have information about where the connection is failing, reinstalling the software will necessary to resolve it. Sometimes, when a system is restarted, it can take a while to reconnect. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

It allows us to connect remotely to many devices, it's been my preferred option for accessing my organization's clients. It eliminates the need for technical assistance, remote control is very efficient. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hi Daniele,

Thank you for your rating and for sharing your experience with us.

We are delighted that you chose TeamViewer as your favorite remote access solution!

We take the opportunity to invite you to click on the following link, where you will find Useful information about our solution:

https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Lastly, please know that your feedback is immensely valuable, and we will ensure it reaches the appropriate team.

Wish you a great day and all the best.

Valeria/TeamViewer