Avis sur 970 monday CRM
C'est pratique et organisé, cela aide l'équipe à avoir une perspective commune. Avis collecté par et hébergé sur G2.com.
Il a de nombreux problèmes, il efface parfois des informations. Avis collecté par et hébergé sur G2.com.
J'apprécie vraiment à quel point nous pouvons personnaliser Monday.com pour répondre à nos besoins uniques. Avis collecté par et hébergé sur G2.com.
Un certain nombre de fonctionnalités qui permettent la personnalisation et l'automatisation sont développées et vendues par des développeurs tiers. Cela peut augmenter vos coûts et la complexité d'utilisation des fonctionnalités que Monday.com présente comme des points forts du système. Avis collecté par et hébergé sur G2.com.
Le meilleur aspect du lundi est qu'il est extrêmement convivial et fournit la plupart des ressources dont une équipe aurait besoin en gestion de projet. Avis collecté par et hébergé sur G2.com.
Je préférerais pouvoir créer différentes tables sur les mêmes données. En ajoutant une nouvelle table, j'aimerais l'organiser de la manière que je souhaite sans déplacer le tableau original. Cela serait plus efficace lors du partage de données entre les équipes au lieu de submerger d'autres membres de l'équipe avec des données qui ne s'appliquent pas à leur poste spécifique mais qui sont nécessaires pour d'autres. Avis collecté par et hébergé sur G2.com.
Nous garde organisés en tant qu'organisation afin que nous puissions bien faire notre travail. Avis collecté par et hébergé sur G2.com.
Rien ! C'est facilement personnalisable pour nos besoins. Avis collecté par et hébergé sur G2.com.
We are a retail sales organization with about 15 sales reps, and we started a CRM from scratch. We compared Monday CRM to Salesforce when purchasing for our SMB. I recommend Monday to every startup and SMB that I speak with. If you're a small business weighing Monday against Salesforce, I'd encourage you extremely strongly to go with Monday, or at least to give it a hard look. Monday does most of the important stuff just as well as Salesforce, a few things way better, and just a couple things worse.
In particular, here's where Monday is exceptional:
1. Monday is incredibly and easily customizable, even by a single central leader. You do not need to know how to code, and your team does not need to be tech savvy, and you can implement pretty complex customizations that are expensive at Salesforce. We received a (low) 6 figure inital estimate from Salesforce to implement the customizations that I was able to set up in Monday myself, using Youtube and 6-7 business days of work.
2. Monday integrates with a few important external tools, and they integrate with Zapier in a way which is easy to set up, which covers anything else. They also have some unmatched internal 3rd party apps. For example, they have a Monday-only version of a tool comparable to Docusign which is 1/10 the price of Docusign. They encourage their 3rd party vendor marketplace, and you don't need a "solutions architect" or whatever to improve functionality
3. It is incredibly easy for sales teams to use. For comparison, our team struggles to understand and use Slack, and they have found Monday very usable. It's clear that Monday CRM started from repurposing its already intuitive work management tool, and then they've added some CRM-only elements to help sales representatives who are most familiar with other tools.
4. The implementation team is relatively small and sits with members of the developer team, and so you're getting true support on setup and genuine escalation if they're not sure how to do something. Does not feel stuck or bureaucratic at all. Our implementation team was able to both build and teach me how to build, which is fantastic.
5. It's SO much less expensive than comparable tools, especially considering the saved cost from customization. We had to do some more internal setup than we would have had to do with Salesforce, but it essentially saved us a full time salary worth of cost, and that was with a relatively small number of users. Avis collecté par et hébergé sur G2.com.
I have four pieces of constructive feedback for the dev team at Monday CRM, two which I would say are minor and two which are more serious for larger businesses (and maybe not a big deal for most SMB)
Minor:
1. Your sales reps probably have not used it before. With that said, the Monday dev team has done a fantastic job of making certain workflows resemble other CRMs, especially Salesforce. Most of our reps (who skew not tech-savvy) pick it up very quickly, even though there's some initial skepticism. In this area in particular, Monday's team has clearly focused a lot and it helps.
2. The mobile app is not great. It's not bad, but it struggles with lots of data present and isn't super easy to do a few key tasks. They have made clear improvements to the app while we've been a customer, but it needs to be easier to (e.g.) add a lead on the app
Major for larger businesses
3. There is a limit to the amount of data they can handle. They cap it anywhere from 10k-100k rows per board, which seems like a lot, but the big issue is that there's a limit to the number of "connections" a board can handle, and connections are the core building block of the CRM. If they give you the 100K maximum, that still really only works up to 15-30K accounts, depending on how many connections you have (i.e. how much stuff you're tracking, per account).
4. Most effective implementations are critically dependent on (really awesome!) 3rd party apps. These 3rd party apps are far less supported than the CRM itself is - they are fantastic, effective, important, everything positive you would say about 3rd party apps. But they are also typically being run by 3rd party application developers that are 4-5 person businesses, at most. That leaves serious support vulnerability. I recommend Monday CRM to pretty much every start up and SMB <200 people that I speak with. It is awesome. But I would never try to bring it to a large business for solely this reason. In particular, there are some apps that offer key formulas (Autoboost/General Caster) and there are some apps that offer matching functionality (VLookup). I'm not sure how we'd even set up our CRM without these, and until Monday takes them in house, I don't think it's viable at a larger business from a risk perspective. Avis collecté par et hébergé sur G2.com.
Monday CRM est un outil qui facilite le travail d'un département commercial et de l'entreprise entière car tu peux effectuer des actions qui déclenchent d'autres activités pour différentes zones, tu peux également le personnaliser en faveur de ton entreprise. Avis collecté par et hébergé sur G2.com.
Cela peut devenir complexe à comprendre et si vous ne programmez pas quelque chose correctement, cela peut affecter le fonctionnement d'autres domaines de travail en ne leur envoyant pas de notifications ou d'informations. Les vues peuvent également être fatigantes. Avis collecté par et hébergé sur G2.com.
Intégration de tout.
Interface simple et facile Avis collecté par et hébergé sur G2.com.
Lorsque vous travaillez en continu sur le programme, une exécution lente des opérations se produit. Avis collecté par et hébergé sur G2.com.
C'est un programme puissant qui répond à tous nos besoins. Avis collecté par et hébergé sur G2.com.
Apprenez le programme est compliqué en raison du manque de tutoriels vidéo sur la façon d'utiliser le programme. Avis collecté par et hébergé sur G2.com.
