83 Zip Reviews
I love having a single platform for the entire Procure-to-Pay process; it has simplified our workflow significantly. The continuous release of new features also helps us improve further.
I particularly appreciate the ease of making payments. Before using ZIP, the Accounts Payable team would spend over half a working day preparing the payment run. Now, it only takes 45 minutes.
From a procurement perspective, the flexibility of workflows and the template library allowed us to create a custom workflow that simplifies and shortens the approval cycle time. I also appreciate the dynamic approval logic. Review collected by and hosted on G2.com.
The main drawback of the ZIP system is its vendor master data management, which is integrated into the purchase request workflow. This system does not permit us to lock certain critical data—such as payment terms and currency—during the vendor onboarding process. This information should be entered when a vendor is first onboarded and subsequently locked, so it is not requested with every new purchase request. In other words, similar to all other ERPs and P2P platforms, certain data should be set up at the vendor level and should not be triggered with each new purchase request. Review collected by and hosted on G2.com.
I like the instant improvement we experienced with Zip. Day 1 with Zip was a change we dearly needed. Our improved spend visibility and auditable process that can be tailored on the fly by the Zip admin with out any vendor involvement is great Review collected by and hosted on G2.com.
I think the spend data could be a little better. Right now all spend from an agreement is captured as spend in the year that the agreement was completed, even if it is a multi year agreement. Review collected by and hosted on G2.com.
*Logically and simply built; easy to modify and customize for your specific needs
*Works well at any scope and scale; startup to enterprise
*Integrations with the systems our teams already use make it easy for various departments to interact with Zip
*Support team is great; quick to reply and friendly
*Couldn't be more simple for end users and people that aren't heavy users Review collected by and hosted on G2.com.
*I just wish their virtual card offering was a bit better or that they offered integrations with other virtual card providers Review collected by and hosted on G2.com.
Zip offers an intuitive and user friendly interface making it easy to navigate. The platform helps in consolidating systems to a single solution. The capabilities of building out simple to complex workflows is a huge advantage. I’ve utilized this platform at multiple companies now and would definitely recommend as a solution for P2P. Review collected by and hosted on G2.com.
Paying invoices direct from Zip vs an ERP system. I’ve had a short term experience with this part of the platform that was not ideal. That being said Zip is very open to feedback and improving features. Review collected by and hosted on G2.com.
The simplicity of the UI and our ability to make configuration changes on the fly without engaging Zip and in many cases without needing to contact our technical teams. The tool was also one of the easiest to implement and did not require deep technical knowledge on our side to support implementation. No dedicated IT staff was required to be hired unlike some of the other tools in the market. Review collected by and hosted on G2.com.
Zip does not have all the functionality of some of the more established tools. In most cases this is fine as those additional features are not needed.
Zip solves for some of the issues around new vendor setup and PO creation by tying those things together on one request. This does make it more challenging for PO only changes without a contract. Review collected by and hosted on G2.com.
As the AP of the company, I use Zip every day. It's easy to use, with a well-built intake PO module that offers extensive admin customization, and great customer support with prompt responses. Review collected by and hosted on G2.com.
I’m not a fan of their Inbox & Bill module. The loading time is slow, the AP inbox only reads PDFs, and emails without PDFs will disappear entirely. There's no option to replace bill attachments or add additional supporting documents in the invoice tab, even though we can add it in the comments section, but most approvers don’t look at that. Competitors offer better functionality by allowing multiple supporting documents to be attached and viewed directly in the invoice tab. Additionally, the system flags duplicate bills based on file names, which isn’t effective, vendors often use the same file names, and Zip should instead check invoice numbers and amounts for duplicate. Overall, Zip still has plenty of room for improvement in the inbox and bill modules. Review collected by and hosted on G2.com.
We chose ZIP a year ago and the integration & implementation process was smooth. Zip is a much better way to manage approvals of requests/POs as well as invoices. What we like a lot is how receptive Zip is to make changes to the overall program to better accommodate our needs. We have multiple users in it every day and it is very easy to use. Customer support has been very responsive to our requests & helping us solve problems. Review collected by and hosted on G2.com.
I would like more reporting features, but Zip has been receptive to the requests made & may have added a few to their 'to-do' list. Review collected by and hosted on G2.com.
Provides central view of open requests with various reporting options available. The support team for this tool is superb. They may not always have the answers wanted - but they are great about responding in a timely manner and helping guide both the admin and users when needed. Review collected by and hosted on G2.com.
This is a newer tool so many features do not exist yet. Feature releases happen regularly so we need to rework processes frequently to best utilize the system. The workflows and queues are currently a very manual process and there are limited connects between production and sandbox environments. Review collected by and hosted on G2.com.
The tool is easy to use for both the admin side as well as the users. One of my favorite features is the ease of use in making changes to the workflows and questions. Also the product team is keen listen to customer feedback for changes and improvements to the tool. Review collected by and hosted on G2.com.
Occasionally there are bugs in the programming due to the constant improvement of the tool. However, the help chat is really helpful, and the admins are quick to respond to inquiries (usually <30 minutes). Review collected by and hosted on G2.com.
The ease of use for requestors, the transparency of where the requests are in the workflow. Our transition to Zip was seamless, implementation was very straightforward with the help of the Zip engineer team.t, Launching our solution was seamless using only a welcome letter and simple video, using a simple video and Review collected by and hosted on G2.com.
Budgeting and Reporting. The reporting features could use some work, I would like to see budgeting down to the vendor level and the ability to create reports that mirror some of the insights. Review collected by and hosted on G2.com.
