As a transport and customs manager my team uses OneChain on daily basis to manage transport operations from Asia to Europe and the USA, and it quickly became an essential tool in our logistics processes. OneChain stands out as a powerful, user-friendly TMS solution that excels in supporting complex logistics. Its shipment tracking tool provides detailed, step-by-step visibility into each shipment, enhancing transparency and accountability across the supply chain. The platform’s ERP integration capabilities allow seamless data exchange—like shipment status, departure and arrival dates, and quantities—between OneChain and systems like Orli Web. Additionally, the "warehouse booking" module has been invaluable for managing scheduling and coordination across multiple warehouse sites. One Chain's customer support was outstanding throughout our implementation and beyond. Their team was highly responsive, agile, and genuinely dedicated to helping us optimize our supply chain If you're looking for a cutting-edge, customer-focused TMS solution, I highly recommend OneChain. Review collected by and hosted on G2.com.
As of 08/11/2024, some modules in OneChain are still under development. Thus we had to wait for some releases. However, this actually gave us a valuable opportunity to participate in shaping new features. For example, we collaborated on the development of the "supplier portal" module, allowing us to tailor it for better production visibility and supplier engagement Review collected by and hosted on G2.com.
Simple and visual management of all physical, documentary, and information flows.
Strong responsiveness of OneChain support.
Simplified communication with suppliers and carriers. Review collected by and hosted on G2.com.
Inability to filter by type of transport during the software deployment, this feature now exists. Review collected by and hosted on G2.com.
- shipment tracking
- Multi-carrier quote request
- Cost and performance reporting
- good communication with the support team Review collected by and hosted on G2.com.
Some changes need to be made to suit our business: freight rates per container rather than per TEU, for example. Comments are taken into account by the team quickly and efficiently. Review collected by and hosted on G2.com.
I mostly use this platform to better compare the prices of my different freight forwarders. It is way more efficient than before where I had to compare quotes received in different emails, etc. I gained a lot of time. Review collected by and hosted on G2.com.
Right now I don't really know, I've been using the platform for 6 months now and still discovering new functionalities that help me and my team. Nothing really bothering atm Review collected by and hosted on G2.com.