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4.4 out of 5
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Contact Center Compliance
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4 Contact Center Compliance Reviews
4.3 out of 5
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AM
Verified User in Marketing and Advertising
Mid-Market(51-1000 emp.)
What do you like best about Contact Center Compliance?
Simple and straightforwards DNC Compliance Monitoring. Proactive approach to de-listing outbound numbers from DNC lists/SPAM lists/Robocaller etc. Review collected by and hosted on G2.com.
What do you dislike about Contact Center Compliance?
Website is bare bones. Very little insights into processes. Review collected by and hosted on G2.com.
DR
D R.
B
Mid-Market(51-1000 emp.)
Rating Updated ()
Original
What do you like best about Contact Center Compliance?
I use it daily to scrub numbers and do cold calling, so this is my to-go tool every day. Its easy to use, has a simple format (so it doesnt require much internet data). Review collected by and hosted on G2.com.
What do you dislike about Contact Center Compliance?
Nothing at all, I have no complaints. As I mentioned before this is my to-go tool everyday and so far it hasnt stopped working (ive been using it for 2 months now). Review collected by and hosted on G2.com.
RF
Raul F.
Risk and Compliance Manager
Enterprise(> 1000 emp.)
What do you like best about Contact Center Compliance?
Compliance Guide Wizard is very helpful when reviewing multiple state laws. Ability to compare each state with each other. This is much user friendly than other tools. Review collected by and hosted on G2.com.
What do you dislike about Contact Center Compliance?
Resetting my credentials. It takes a lot of effort to send a request via email instead of using the chat support. Make the option available through the chat app. Review collected by and hosted on G2.com.
UC
Verified User in Computer Software
Mid-Market(51-1000 emp.)
What do you like best about Contact Center Compliance?
YOu have to complete compliance courses in order to be certified so that you don't break the rules and guidelines. Review collected by and hosted on G2.com.
What do you dislike about Contact Center Compliance?
The time it takes sometimes to get the courses completed. Review collected by and hosted on G2.com.
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