Anywhere365 is fully embedded into the Microsoft 365 ecosystem. Users can handle calls chats and more directly from Teams. Supports remote and hybrid teams across time zones. Real time translation supports multilingual operations. Review collected by and hosted on G2.com.
The setup pricing can be a little high especially for smaller businesses. Some advanced feature requires additional liscensing. some workflows may not be configurable without coding knowledge. premium support plans may be necessary for urgent issue resolution. Review collected by and hosted on G2.com.
It has a Made adjusting all the workflows for users very Easy.
Good Userinterface and easy to understand . Review collected by and hosted on G2.com.
No dislikes As such i am yet to Experience anything Negative. Review collected by and hosted on G2.com.
Anywhere365 is super easy to use and the ability to transfer so quickly helps when training new employees. Review collected by and hosted on G2.com.
The multiple Tabs that are a little confusing until you really dive in. Review collected by and hosted on G2.com.
It is user friendly and affordable software with lots of feature.
It is Integerated with Office 365.
We are able to add Unlimited Agents in you contact center.
Provides open API graphical proagmming environment.
It is Integerated with Microsoft Azure. Review collected by and hosted on G2.com.
I have observed that there are plans category . All features are not available in all plans which might be furstrating. Besides I found it very useful. Review collected by and hosted on G2.com.
No extra device application configuration is required, we could easily integrate our skype. Includes on the tab Phone Call authorization in-pane call control network. Providing absolute smooth customer experience with the operator and manager. Review collected by and hosted on G2.com.
we would like to see add improvement In the team's client , also seamlessly accessible single-click. ServiceNow logs, which are important for a specific conversation Review collected by and hosted on G2.com.
It can produce right dialogues to the right customers with quality and it can be integrated with different on market chat services and one of it is the Skype for business. This helps an agent to approach a customer with right content and understand what they require.
Hence eliminating the confusion or escalations. Review collected by and hosted on G2.com.
Still exploring hence did not get any drawbacks till now Review collected by and hosted on G2.com.