Top 10 Anywhere365 Alternatives & Competitors

(8)4.1 out of 5

Looking for alternatives or competitors to Anywhere365? ServiceNow Marketplace Apps is a widely used technology, and many people are seeking user friendly, easily administered software solutions with automated response, sla management, and attachments/screencasts. Other important factors to consider when researching alternatives to Anywhere365 include reliability and ease of use. The best overall Anywhere365 alternative is Salesforce Service Cloud. Other similar apps like Anywhere365 are Genesys Cloud CX, NICE CXone Mpower, Five9 Intelligent Cloud Contact Center Platform, and Talkdesk. Anywhere365 alternatives can be found in ServiceNow Marketplace Apps but may also be in AI Customer Support Agents Software or Contact Center Software.

Best Paid & Free Alternatives to Anywhere365

  • Salesforce Service Cloud
  • Genesys Cloud CX
  • NICE CXone Mpower

Top 10 Alternatives to Anywhere365 Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Anywhere365 stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Commercial Real Estate, and Telecommunications, and find the best product for your business.
  1. SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

    (11)4.8 out of 5
  2. 100% Salesforce native app that improves quality assessment productivity by 50%. Leaptree Optimize has been designed from the ground up to meet the need for consistent, affordable, and world-class QA of sales, support, and service teams using Salesforce. Built on the Salesforce platform, it...

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    Reviewers say compared to Anywhere365, Leaptree Optimize is:

    Better at support
    More usable
    Better at meeting requirements
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    #1
  3. Salesforce Service Cloud

    (5,622)4.4 out of 5
  4. Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Reviewers say compared to Anywhere365, Salesforce Service Cloud is:

    Better at support
    Easier to set up
    #2
  5. Genesys Cloud CX

    (1,397)4.3 out of 5
  6. The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

    Reviewers say compared to Anywhere365, Genesys Cloud CX is:

    Easier to set up
    More usable
    Better at support
    #3
  7. NICE CXone Mpower

    (1,716)4.3 out of 5
  8. NICE CXone Mpower automates end-to-end customer service—enabling organizations to boost satisfaction and efficiency while reducing costs at unprecedented scale. Move beyond traditional inbound customer service and into proactive AI-powered customer experiences. As the ultimate AI hyper-platform, CXone Mpower seamlessly orchestrates workflows, agents, and knowledge across every CX touchpoint. Connect front- and back-office workflows. Optimize enterprise-wide knowledge. Increase productivity with AI agents and augmented human agents. Unlike traditional CCaaS and inflexible point-solutions, CXone Mpower provides the most comprehensive applications portfolio, an open framework for integration, and Enlighten—CX-specific AI trained on the industry’s largest labeled and validated CX dataset — for organizations to design, build and operate every element of customer service.

    Reviewers say compared to Anywhere365, NICE CXone Mpower is:

    Better at support
    Easier to set up
    More usable
    #4
  9. Five9 Intelligent Cloud Contact Center Platform

    (524)4.1 out of 5
  10. Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.

    Reviewers say compared to Anywhere365, Five9 Intelligent Cloud Contact Center Platform is:

    Easier to set up
    Better at support
    #5
  11. Talkdesk

    (2,417)4.4 out of 5
  12. Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.

    Reviewers say compared to Anywhere365, Talkdesk is:

    Easier to set up
    Better at support
    More usable
    #6
  13. Intercom

    (3,376)4.5 out of 5
  14. Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.

    Reviewers say compared to Anywhere365, Intercom is:

    Easier to set up
    Better at support
    More usable
    #7
  15. RingEX

    (1,086)4.1 out of 5
  16. RingCentral is a cloud-based business phone system

    Categories in common with Anywhere365:

    Reviewers say compared to Anywhere365, RingEX is:

    Easier to set up
    #8
  17. Nextiva

    (3,312)4.5 out of 5
  18. The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.

    Categories in common with Anywhere365:

    Reviewers say compared to Anywhere365, Nextiva is:

    Better at support
    Easier to set up
    More usable
    #9
  19. Drift

    (1,251)4.4 out of 5
  20. Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI. Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel. Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone. Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions.

    Categories in common with Anywhere365:

    Reviewers say compared to Anywhere365, Drift is:

    Better at support
    Easier to set up
    More usable
    #10
  21. JustCall

    (2,179)4.3 out of 5
  22. JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries

    Reviewers say compared to Anywhere365, JustCall is:

    Easier to set up
    Better at support
    More usable
  23. SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

    (11)4.8 out of 5
  24. 100% Salesforce native app that improves quality assessment productivity by 50%. Leaptree Optimize has been designed from the ground up to meet the need for consistent, affordable, and world-class QA of sales, support, and service teams using Salesforce. Built on the Salesforce platform, it...

    Visit Website

    Reviewers say compared to Anywhere365, Leaptree Optimize is:

    Better at support
    More usable
    Better at meeting requirements
    Visit Website