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Best Digital Adoption Platforms

Nana Serwah Nkrahene
NSN
Researched and written by Nana Serwah Nkrahene

This page was last updated on June 9th, 2025

A digital adoption platform (DAP) is a software layer integrated on top of another software application or website to guide users through tasks and functions. These platforms help businesses onboard new users by providing in-app guidance and tutorials for company-specific tools, software, and workflows.

DAPs ensure employees learn to use necessary software and internal systems quickly, reducing the time needed for formal training programs. These platforms also help raise users’ awareness of new functionalities in a product. DAPs are also used in customer-facing software to guide users through the self-service process, such as completing forms, troubleshooting issues, or accessing knowledge bases, enhancing the customer experience.

DAPs are used by product managers, customer support specialists, and onboarding teams to streamline software rollouts, identify user pain points, and drive efficient adoption across the organization.

Some DAP offerings are made specifically for other popular software applications, with companies creating multiple DAPs tailored to certain products. However, many DAPs are customizable and can integrate with any application necessary. DAPs are commonly integrated into product analytics software, customer self-service tools, survey software, and knowledge base solutions.

To qualify for inclusion in the Digital Adoption Platform category, a product must:

Integrate on top of a web-based software, website, or software application
Offer cued prompts, messages, tooltips, smart tips, spotlights, notifications, pulses, modals, and tutorials to assist and guide users
Collect and analyze user behavior data to improve the user experience

Best Digital Adoption Platforms At A Glance

Leader:
WalkMe
WalkMe
Highest Performer:
Tango
Tango
Easiest to Use:
Tango
Tango
Best Free Software:
Pendo
Pendo
Top Trending:
Product Fruits
Product Fruits
Show LessShow More
Easiest to Use:
Tango
Tango
Best Free Software:
Pendo
Pendo
Top Trending:
Product Fruits
Product Fruits

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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87 Listings in Digital Adoption Platform Available
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    G2 Score
WalkMe
(495)4.5 out of 5
Optimized for quick response
5th Easiest To Use in Digital Adoption Platform software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WalkMe, an SAP company, pioneered the world’s leading Digital Adoption Platform, helping organizations navigate the change brought on by technology across any application or system. Leveraging over a

    Users
    • Instructional Designer
    • Digital Adoption Specialist
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 58% Enterprise
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • WalkMe Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    132
    Customer Support
    85
    Helpful
    80
    Features
    61
    Positive Experience
    58
    Cons
    Learning Curve
    47
    Complexity
    35
    Limitations
    34
    Steep Learning Curve
    24
    Limited Features
    22
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • WalkMe features and usability ratings that predict user satisfaction
    8.5
    User Segmentation
    Average: 8.7
    8.3
    Ease of Use
    Average: 9.0
    9.1
    Text Bubble Walkthroughs
    Average: 9.0
    8.0
    Audio-visual Walkthroughs
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SAP
    Company Website
    Year Founded
    1972
    HQ Location
    Walldorf
    Twitter
    @SAP
    299,880 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    129,051 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WalkMe, an SAP company, pioneered the world’s leading Digital Adoption Platform, helping organizations navigate the change brought on by technology across any application or system. Leveraging over a

Users
  • Instructional Designer
  • Digital Adoption Specialist
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 58% Enterprise
  • 29% Mid-Market
WalkMe Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
132
Customer Support
85
Helpful
80
Features
61
Positive Experience
58
Cons
Learning Curve
47
Complexity
35
Limitations
34
Steep Learning Curve
24
Limited Features
22
WalkMe features and usability ratings that predict user satisfaction
8.5
User Segmentation
Average: 8.7
8.3
Ease of Use
Average: 9.0
9.1
Text Bubble Walkthroughs
Average: 9.0
8.0
Audio-visual Walkthroughs
Average: 8.9
Seller Details
Seller
SAP
Company Website
Year Founded
1972
HQ Location
Walldorf
Twitter
@SAP
299,880 Twitter followers
LinkedIn® Page
www.linkedin.com
129,051 employees on LinkedIn®
Userpilot
(797)4.6 out of 5
Optimized for quick response
7th Easiest To Use in Digital Adoption Platform software
Save to My Lists
Entry Level Price:Starting at $249.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Userpilot is an all-in-one platform for Product, UX, and Marketing teams. It combines Product Analytics, Session Replay, In-app Engagement and In-app Surveys to help you increase product adoption.

    Users
    • Product Manager
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 56% Mid-Market
    • 39% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Userpilot Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    366
    Customer Support
    211
    Intuitive
    189
    Helpful
    177
    Easy Setup
    159
    Cons
    Learning Curve
    110
    Steep Learning Curve
    75
    Limited Customization
    58
    Missing Features
    45
    Limitations
    43
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Userpilot features and usability ratings that predict user satisfaction
    8.7
    User Segmentation
    Average: 8.7
    8.6
    Ease of Use
    Average: 9.0
    8.9
    Text Bubble Walkthroughs
    Average: 9.0
    8.2
    Audio-visual Walkthroughs
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Userpilot
    Company Website
    Year Founded
    2019
    HQ Location
    Austin, US
    Twitter
    @teamuserpilot
    792 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    82 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Userpilot is an all-in-one platform for Product, UX, and Marketing teams. It combines Product Analytics, Session Replay, In-app Engagement and In-app Surveys to help you increase product adoption.

Users
  • Product Manager
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 56% Mid-Market
  • 39% Small-Business
Userpilot Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
366
Customer Support
211
Intuitive
189
Helpful
177
Easy Setup
159
Cons
Learning Curve
110
Steep Learning Curve
75
Limited Customization
58
Missing Features
45
Limitations
43
Userpilot features and usability ratings that predict user satisfaction
8.7
User Segmentation
Average: 8.7
8.6
Ease of Use
Average: 9.0
8.9
Text Bubble Walkthroughs
Average: 9.0
8.2
Audio-visual Walkthroughs
Average: 8.9
Seller Details
Seller
Userpilot
Company Website
Year Founded
2019
HQ Location
Austin, US
Twitter
@teamuserpilot
792 Twitter followers
LinkedIn® Page
www.linkedin.com
82 employees on LinkedIn®
Get a quote

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UserGuiding
(631)4.7 out of 5
Optimized for quick response
2nd Easiest To Use in Digital Adoption Platform software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    UserGuiding empowers product teams to boost user activation and drive revenue growth through its all-in-one, no-code platform. Quickly implement superior self-service experiences that enhance user ado

    Users
    • Product Manager
    • Product Designer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 56% Small-Business
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • UserGuiding Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    243
    Customer Support
    157
    Intuitive
    106
    Easy Setup
    101
    Features
    99
    Cons
    Limited Customization
    48
    Learning Curve
    40
    Expensive
    26
    Limited Functionality
    26
    Software Bugs
    21
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • UserGuiding features and usability ratings that predict user satisfaction
    8.8
    User Segmentation
    Average: 8.7
    9.2
    Ease of Use
    Average: 9.0
    9.2
    Text Bubble Walkthroughs
    Average: 9.0
    8.9
    Audio-visual Walkthroughs
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    UserGuiding
    Company Website
    Year Founded
    2017
    HQ Location
    Istanbul, TR
    Twitter
    @UserGuiding
    1,783 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    37 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

UserGuiding empowers product teams to boost user activation and drive revenue growth through its all-in-one, no-code platform. Quickly implement superior self-service experiences that enhance user ado

Users
  • Product Manager
  • Product Designer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 56% Small-Business
  • 38% Mid-Market
UserGuiding Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
243
Customer Support
157
Intuitive
106
Easy Setup
101
Features
99
Cons
Limited Customization
48
Learning Curve
40
Expensive
26
Limited Functionality
26
Software Bugs
21
UserGuiding features and usability ratings that predict user satisfaction
8.8
User Segmentation
Average: 8.7
9.2
Ease of Use
Average: 9.0
9.2
Text Bubble Walkthroughs
Average: 9.0
8.9
Audio-visual Walkthroughs
Average: 8.9
Seller Details
Seller
UserGuiding
Company Website
Year Founded
2017
HQ Location
Istanbul, TR
Twitter
@UserGuiding
1,783 Twitter followers
LinkedIn® Page
www.linkedin.com
37 employees on LinkedIn®
Pendo
(1,499)4.4 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pendo helps you deliver better software experiences for happier and more productive users and employees. Pendo helps product teams ask and answer questions like: What features are customers or employe

    Users
    • Product Manager
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Mid-Market
    • 19% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Pendo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    95
    Insights
    74
    Features
    54
    Analytics
    53
    Helpful
    48
    Cons
    Limitations
    26
    Missing Features
    22
    Learning Curve
    20
    Data Inaccuracy
    18
    Expensive
    18
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Pendo features and usability ratings that predict user satisfaction
    8.5
    User Segmentation
    Average: 8.7
    8.2
    Ease of Use
    Average: 9.0
    8.7
    Text Bubble Walkthroughs
    Average: 9.0
    8.2
    Audio-visual Walkthroughs
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Pendo.io
    Company Website
    Year Founded
    2013
    HQ Location
    Raleigh, North Carolina
    Twitter
    @pendoio
    20,207 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,019 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pendo helps you deliver better software experiences for happier and more productive users and employees. Pendo helps product teams ask and answer questions like: What features are customers or employe

Users
  • Product Manager
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Mid-Market
  • 19% Enterprise
Pendo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
95
Insights
74
Features
54
Analytics
53
Helpful
48
Cons
Limitations
26
Missing Features
22
Learning Curve
20
Data Inaccuracy
18
Expensive
18
Pendo features and usability ratings that predict user satisfaction
8.5
User Segmentation
Average: 8.7
8.2
Ease of Use
Average: 9.0
8.7
Text Bubble Walkthroughs
Average: 9.0
8.2
Audio-visual Walkthroughs
Average: 8.9
Seller Details
Seller
Pendo.io
Company Website
Year Founded
2013
HQ Location
Raleigh, North Carolina
Twitter
@pendoio
20,207 Twitter followers
LinkedIn® Page
www.linkedin.com
1,019 employees on LinkedIn®
Tango
(314)4.8 out of 5
Optimized for quick response
1st Easiest To Use in Digital Adoption Platform software
Save to My Lists
Entry Level Price:Starting at $2,000.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tango personal CRM admin combines the best features from Digital Adoption, AI Copilot, Automation, and Revenue Intelligence products. ⭐ Extracts data from anywhere: CRM records, call transcripts,

    Users
    No information available
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 59% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Tango is a tool designed to create step-by-step process guides, making it easier to document and share workflows.
    • Reviewers frequently mention the ease of use, the time-saving aspect of the tool, and the ability to create clear, consistent, and easy-to-follow guides.
    • Reviewers noted limitations such as the inability to capture non-webpage products like Microsoft Excel, the lack of video capture options, and issues with browser speed while creating a Tango.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Tango Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    224
    Easy Creation
    114
    Time-saving
    99
    Easy Editing
    74
    Intuitive
    66
    Cons
    Screenshot Issues
    20
    Limited Options
    16
    Expensive
    14
    Confusing Procedures
    13
    Missing Functionality
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Tango features and usability ratings that predict user satisfaction
    7.8
    User Segmentation
    Average: 8.7
    9.5
    Ease of Use
    Average: 9.0
    9.1
    Text Bubble Walkthroughs
    Average: 9.0
    8.3
    Audio-visual Walkthroughs
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Tango
    Company Website
    Year Founded
    2020
    HQ Location
    Los Angeles, CA
    LinkedIn® Page
    www.linkedin.com
    70 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tango personal CRM admin combines the best features from Digital Adoption, AI Copilot, Automation, and Revenue Intelligence products. ⭐ Extracts data from anywhere: CRM records, call transcripts,

Users
No information available
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 59% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Tango is a tool designed to create step-by-step process guides, making it easier to document and share workflows.
  • Reviewers frequently mention the ease of use, the time-saving aspect of the tool, and the ability to create clear, consistent, and easy-to-follow guides.
  • Reviewers noted limitations such as the inability to capture non-webpage products like Microsoft Excel, the lack of video capture options, and issues with browser speed while creating a Tango.
Tango Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
224
Easy Creation
114
Time-saving
99
Easy Editing
74
Intuitive
66
Cons
Screenshot Issues
20
Limited Options
16
Expensive
14
Confusing Procedures
13
Missing Functionality
12
Tango features and usability ratings that predict user satisfaction
7.8
User Segmentation
Average: 8.7
9.5
Ease of Use
Average: 9.0
9.1
Text Bubble Walkthroughs
Average: 9.0
8.3
Audio-visual Walkthroughs
Average: 8.9
Seller Details
Seller
Tango
Company Website
Year Founded
2020
HQ Location
Los Angeles, CA
LinkedIn® Page
www.linkedin.com
70 employees on LinkedIn®
Get a quote
Whatfix
(377)4.6 out of 5
Optimized for quick response
14th Easiest To Use in Digital Adoption Platform software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Whatfix is advancing the "userization" of application technology, by empowering companies to maximize the ROI of digital investments across the application lifecycle. Powered by GenAI, Whatfix’s produ

    Users
    • Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 42% Enterprise
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Whatfix Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    50
    Ease of Use
    41
    Positive Experience
    36
    Helpful
    30
    Training
    22
    Cons
    Learning Curve
    22
    Steep Learning Curve
    15
    Not Intuitive
    10
    Flow Management
    9
    Complexity
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Whatfix features and usability ratings that predict user satisfaction
    8.1
    User Segmentation
    Average: 8.7
    8.6
    Ease of Use
    Average: 9.0
    9.0
    Text Bubble Walkthroughs
    Average: 9.0
    8.5
    Audio-visual Walkthroughs
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Whatfix
    Company Website
    Year Founded
    2013
    HQ Location
    San Jose, CA
    Twitter
    @whatfix
    3,092 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,156 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Whatfix is advancing the "userization" of application technology, by empowering companies to maximize the ROI of digital investments across the application lifecycle. Powered by GenAI, Whatfix’s produ

Users
  • Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 42% Enterprise
  • 38% Mid-Market
Whatfix Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
50
Ease of Use
41
Positive Experience
36
Helpful
30
Training
22
Cons
Learning Curve
22
Steep Learning Curve
15
Not Intuitive
10
Flow Management
9
Complexity
7
Whatfix features and usability ratings that predict user satisfaction
8.1
User Segmentation
Average: 8.7
8.6
Ease of Use
Average: 9.0
9.0
Text Bubble Walkthroughs
Average: 9.0
8.5
Audio-visual Walkthroughs
Average: 8.9
Seller Details
Seller
Whatfix
Company Website
Year Founded
2013
HQ Location
San Jose, CA
Twitter
@whatfix
3,092 Twitter followers
LinkedIn® Page
www.linkedin.com
1,156 employees on LinkedIn®
Get a quote
Netcore Customer Engagement and Experience Platform
(468)4.5 out of 5
Optimized for quick response
8th Easiest To Use in Digital Adoption Platform software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With over 25+ years of experience and a global presence across Asia, Europe, and the USA, Netcore Cloud is an AI-powered platform designed to transform customer experience and personalization in the w

    Users
    • Digital Marketing Manager
    • Marketing Manager
    Industries
    • Financial Services
    • Insurance
    Market Segment
    • 48% Mid-Market
    • 35% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Netcore Customer Engagement and Experience Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    183
    Customer Support
    145
    Customer Engagement
    138
    Helpful
    137
    Engagement
    130
    Cons
    Missing Features
    50
    Poor Customer Support
    41
    Learning Curve
    37
    Limited Features
    36
    Reporting Issues
    36
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Netcore Customer Engagement and Experience Platform features and usability ratings that predict user satisfaction
    8.9
    User Segmentation
    Average: 8.7
    8.8
    Ease of Use
    Average: 9.0
    8.2
    Text Bubble Walkthroughs
    Average: 9.0
    8.3
    Audio-visual Walkthroughs
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Netcore Cloud
    Company Website
    Year Founded
    1998
    HQ Location
    Mumbai, Maharashtra
    Twitter
    @netcore_cloud
    1,847 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,229 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With over 25+ years of experience and a global presence across Asia, Europe, and the USA, Netcore Cloud is an AI-powered platform designed to transform customer experience and personalization in the w

Users
  • Digital Marketing Manager
  • Marketing Manager
Industries
  • Financial Services
  • Insurance
Market Segment
  • 48% Mid-Market
  • 35% Enterprise
Netcore Customer Engagement and Experience Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
183
Customer Support
145
Customer Engagement
138
Helpful
137
Engagement
130
Cons
Missing Features
50
Poor Customer Support
41
Learning Curve
37
Limited Features
36
Reporting Issues
36
Netcore Customer Engagement and Experience Platform features and usability ratings that predict user satisfaction
8.9
User Segmentation
Average: 8.7
8.8
Ease of Use
Average: 9.0
8.2
Text Bubble Walkthroughs
Average: 9.0
8.3
Audio-visual Walkthroughs
Average: 8.9
Seller Details
Seller
Netcore Cloud
Company Website
Year Founded
1998
HQ Location
Mumbai, Maharashtra
Twitter
@netcore_cloud
1,847 Twitter followers
LinkedIn® Page
www.linkedin.com
1,229 employees on LinkedIn®
Get a quote
Product Fruits
(144)4.7 out of 5
4th Easiest To Use in Digital Adoption Platform software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Discover the power of Product Fruits, the AI-driven product adoption platform designed to supercharge your growth. Get product adoption and engagement flows that simply work. Automatically onboard use

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 72% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Product Fruits Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    68
    Ease of Use
    64
    Easy Setup
    35
    Intuitive
    27
    Easy Implementation
    26
    Cons
    Learning Curve
    16
    Limited Customization
    9
    Missing Features
    7
    Content Management
    5
    Difficult Customization
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Product Fruits features and usability ratings that predict user satisfaction
    8.5
    User Segmentation
    Average: 8.7
    8.8
    Ease of Use
    Average: 9.0
    9.0
    Text Bubble Walkthroughs
    Average: 9.0
    8.6
    Audio-visual Walkthroughs
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Product Fruits
    Company Website
    Year Founded
    2019
    HQ Location
    Prague, CZ
    Twitter
    @productfruits
    20 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    31 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Discover the power of Product Fruits, the AI-driven product adoption platform designed to supercharge your growth. Get product adoption and engagement flows that simply work. Automatically onboard use

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 72% Small-Business
  • 22% Mid-Market
Product Fruits Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
68
Ease of Use
64
Easy Setup
35
Intuitive
27
Easy Implementation
26
Cons
Learning Curve
16
Limited Customization
9
Missing Features
7
Content Management
5
Difficult Customization
5
Product Fruits features and usability ratings that predict user satisfaction
8.5
User Segmentation
Average: 8.7
8.8
Ease of Use
Average: 9.0
9.0
Text Bubble Walkthroughs
Average: 9.0
8.6
Audio-visual Walkthroughs
Average: 8.9
Seller Details
Seller
Product Fruits
Company Website
Year Founded
2019
HQ Location
Prague, CZ
Twitter
@productfruits
20 Twitter followers
LinkedIn® Page
www.linkedin.com
31 employees on LinkedIn®
Spekit
(254)4.7 out of 5
Optimized for quick response
10th Easiest To Use in Digital Adoption Platform software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Spekit is the AI‑powered sales enablement platform built for the Change Economy. Change is constant. Products evolve, buyers shift, and tech stacks multiply. Is your enablement ready? Spekit autom

    Users
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 69% Mid-Market
    • 19% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Spekit is a tool designed to consolidate user guides and provide quick, accessible information to users, integrating with various business applications like Salesforce and Slack.
    • Reviewers like Spekit's ease of use, its ability to deliver information in bite-sized pieces, and its integration with other business tools, which enhances efficiency and speeds up onboarding.
    • Reviewers experienced issues with Spekit's search functionality, occasional slow loading times, and some found the interface confusing to navigate with too many tabs.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Spekit Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    101
    Helpful
    61
    Customer Support
    53
    Integrations
    51
    Easy Integrations
    38
    Cons
    Missing Features
    21
    Inefficient Search Functionality
    13
    Inadequate Search Functionality
    12
    Navigation Difficulties
    10
    Search Limitations
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Spekit features and usability ratings that predict user satisfaction
    8.3
    User Segmentation
    Average: 8.7
    9.2
    Ease of Use
    Average: 9.0
    8.8
    Text Bubble Walkthroughs
    Average: 9.0
    8.5
    Audio-visual Walkthroughs
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Spekit Inc.
    Company Website
    Year Founded
    2018
    HQ Location
    Denver, Colorado
    Twitter
    @spekitapp
    1,221 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    108 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Spekit is the AI‑powered sales enablement platform built for the Change Economy. Change is constant. Products evolve, buyers shift, and tech stacks multiply. Is your enablement ready? Spekit autom

Users
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 69% Mid-Market
  • 19% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Spekit is a tool designed to consolidate user guides and provide quick, accessible information to users, integrating with various business applications like Salesforce and Slack.
  • Reviewers like Spekit's ease of use, its ability to deliver information in bite-sized pieces, and its integration with other business tools, which enhances efficiency and speeds up onboarding.
  • Reviewers experienced issues with Spekit's search functionality, occasional slow loading times, and some found the interface confusing to navigate with too many tabs.
Spekit Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
101
Helpful
61
Customer Support
53
Integrations
51
Easy Integrations
38
Cons
Missing Features
21
Inefficient Search Functionality
13
Inadequate Search Functionality
12
Navigation Difficulties
10
Search Limitations
9
Spekit features and usability ratings that predict user satisfaction
8.3
User Segmentation
Average: 8.7
9.2
Ease of Use
Average: 9.0
8.8
Text Bubble Walkthroughs
Average: 9.0
8.5
Audio-visual Walkthroughs
Average: 8.9
Seller Details
Seller
Spekit Inc.
Company Website
Year Founded
2018
HQ Location
Denver, Colorado
Twitter
@spekitapp
1,221 Twitter followers
LinkedIn® Page
www.linkedin.com
108 employees on LinkedIn®
Get a quote
ChurnZero
(1,420)4.7 out of 5
Optimized for quick response
3rd Easiest To Use in Digital Adoption Platform software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ChurnZero is the platform and partner for customer growth. ChurnZero’s dynamic health and relationship scores, forecasting, reporting, trend tracking, and proprietary Customer Success AI™ tell you

    Users
    • Customer Success Manager
    • Director of Customer Success
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 63% Mid-Market
    • 29% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ChurnZero Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    159
    Customer Support
    100
    Helpful
    87
    Efficiency
    77
    Automation
    76
    Cons
    Learning Curve
    63
    Not Intuitive
    44
    Steep Learning Curve
    42
    Complexity
    35
    Missing Features
    34
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ChurnZero features and usability ratings that predict user satisfaction
    9.1
    User Segmentation
    Average: 8.7
    8.5
    Ease of Use
    Average: 9.0
    8.3
    Text Bubble Walkthroughs
    Average: 9.0
    8.1
    Audio-visual Walkthroughs
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ChurnZero
    Company Website
    Year Founded
    2015
    HQ Location
    Washington, District of Columbia
    Twitter
    @churnzero
    1,838 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    149 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ChurnZero is the platform and partner for customer growth. ChurnZero’s dynamic health and relationship scores, forecasting, reporting, trend tracking, and proprietary Customer Success AI™ tell you

Users
  • Customer Success Manager
  • Director of Customer Success
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 63% Mid-Market
  • 29% Small-Business
ChurnZero Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
159
Customer Support
100
Helpful
87
Efficiency
77
Automation
76
Cons
Learning Curve
63
Not Intuitive
44
Steep Learning Curve
42
Complexity
35
Missing Features
34
ChurnZero features and usability ratings that predict user satisfaction
9.1
User Segmentation
Average: 8.7
8.5
Ease of Use
Average: 9.0
8.3
Text Bubble Walkthroughs
Average: 9.0
8.1
Audio-visual Walkthroughs
Average: 8.9
Seller Details
Seller
ChurnZero
Company Website
Year Founded
2015
HQ Location
Washington, District of Columbia
Twitter
@churnzero
1,838 Twitter followers
LinkedIn® Page
www.linkedin.com
149 employees on LinkedIn®
Get a quote
Fin by Intercom
(3,446)4.5 out of 5
Optimized for quick response
9th Easiest To Use in Digital Adoption Platform software
View top Consulting Services for Fin by Intercom
Save to My Lists
Entry Level Price:$0.99
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fin is the #1 AI Agent for customer service. Fin instantly answers queries, takes action, and can resolve the majority of your support volume and seamlessly hands off to your team when needed. It deli

    Users
    • Customer Success Manager
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 58% Small-Business
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Fin by Intercom is an AI-driven customer support platform designed to automate repetitive customer queries, allowing teams to focus on more complex issues.
    • Users like the platform's ability to handle a large volume of repetitive customer queries, its seamless integration with existing systems, and its adaptability to complex questions.
    • Users experienced challenges with the change management for customers, occasional outdated information returned by the AI, and limitations in customization of responses.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Fin by Intercom Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    315
    Helpful
    275
    Features
    249
    Customer Support
    194
    Efficiency
    156
    Cons
    Missing Features
    101
    Limited Features
    88
    Learning Curve
    70
    Expensive
    67
    Limited Customization
    62
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Fin by Intercom features and usability ratings that predict user satisfaction
    9.1
    User Segmentation
    Average: 8.7
    8.9
    Ease of Use
    Average: 9.0
    9.0
    Text Bubble Walkthroughs
    Average: 9.0
    8.9
    Audio-visual Walkthroughs
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Intercom, Inc.
    Company Website
    Year Founded
    2011
    HQ Location
    San Francisco, CA
    Twitter
    @intercom
    43,165 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,744 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fin is the #1 AI Agent for customer service. Fin instantly answers queries, takes action, and can resolve the majority of your support volume and seamlessly hands off to your team when needed. It deli

Users
  • Customer Success Manager
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 58% Small-Business
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Fin by Intercom is an AI-driven customer support platform designed to automate repetitive customer queries, allowing teams to focus on more complex issues.
  • Users like the platform's ability to handle a large volume of repetitive customer queries, its seamless integration with existing systems, and its adaptability to complex questions.
  • Users experienced challenges with the change management for customers, occasional outdated information returned by the AI, and limitations in customization of responses.
Fin by Intercom Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
315
Helpful
275
Features
249
Customer Support
194
Efficiency
156
Cons
Missing Features
101
Limited Features
88
Learning Curve
70
Expensive
67
Limited Customization
62
Fin by Intercom features and usability ratings that predict user satisfaction
9.1
User Segmentation
Average: 8.7
8.9
Ease of Use
Average: 9.0
9.0
Text Bubble Walkthroughs
Average: 9.0
8.9
Audio-visual Walkthroughs
Average: 8.9
Seller Details
Seller
Intercom, Inc.
Company Website
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@intercom
43,165 Twitter followers
LinkedIn® Page
www.linkedin.com
1,744 employees on LinkedIn®
Amplitude Guides & Surveys
(154)4.9 out of 5
Optimized for quick response
13th Easiest To Use in Digital Adoption Platform software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Amplitude Guides & Surveys is a comprehensive in-app engagement tool designed to help teams deliver tailored user experiences through interactive guides and insightful surveys. This product empowe

    Users
    • CTO
    • Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Amplitude Guides & Surveys Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    29
    Customer Support
    22
    Features
    19
    Helpful
    18
    Chatbots
    14
    Cons
    Learning Curve
    10
    Missing Features
    7
    Difficult Learning
    4
    Lack of Guidance
    4
    Limited Features
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Amplitude Guides & Surveys features and usability ratings that predict user satisfaction
    8.7
    User Segmentation
    Average: 8.7
    9.2
    Ease of Use
    Average: 9.0
    9.2
    Text Bubble Walkthroughs
    Average: 9.0
    9.2
    Audio-visual Walkthroughs
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Amplitude
    Company Website
    Year Founded
    2012
    HQ Location
    San Francisco, CA
    Twitter
    @Amplitude_HQ
    20,908 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    878 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Amplitude Guides & Surveys is a comprehensive in-app engagement tool designed to help teams deliver tailored user experiences through interactive guides and insightful surveys. This product empowe

Users
  • CTO
  • Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Small-Business
  • 32% Mid-Market
Amplitude Guides & Surveys Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
29
Customer Support
22
Features
19
Helpful
18
Chatbots
14
Cons
Learning Curve
10
Missing Features
7
Difficult Learning
4
Lack of Guidance
4
Limited Features
4
Amplitude Guides & Surveys features and usability ratings that predict user satisfaction
8.7
User Segmentation
Average: 8.7
9.2
Ease of Use
Average: 9.0
9.2
Text Bubble Walkthroughs
Average: 9.0
9.2
Audio-visual Walkthroughs
Average: 8.9
Seller Details
Seller
Amplitude
Company Website
Year Founded
2012
HQ Location
San Francisco, CA
Twitter
@Amplitude_HQ
20,908 Twitter followers
LinkedIn® Page
www.linkedin.com
878 employees on LinkedIn®
BrainStorm
(32)4.4 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Equip your team with the only learning platform that’s purpose-built for software adoption. Accelerate onboarding, reduce support, deepen engagement, and grow usage. Whether you’re a Solution Provid

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 53% Enterprise
    • 47% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • BrainStorm is a training platform that provides personalized learning experiences and allows users to create custom content for various job roles and platform access levels.
    • Users like the platform's ability to provide data on user progress, its ease of use, the 'choose your own adventure' aspect, and the support from the BrainStorm team.
    • Users experienced a learning curve to understand the platform's language, limited content types, a clunky backend UI/UX, and difficulties in syncing with their systems.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • BrainStorm Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    13
    Training
    13
    Learning Resources
    12
    Course Creation
    11
    Customer Support
    11
    Cons
    Learning Curve
    7
    Missing Features
    4
    Integration Issues
    3
    Limited Customization
    3
    Navigation Difficulties
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • BrainStorm features and usability ratings that predict user satisfaction
    9.2
    User Segmentation
    Average: 8.7
    8.6
    Ease of Use
    Average: 9.0
    7.9
    Text Bubble Walkthroughs
    Average: 9.0
    9.3
    Audio-visual Walkthroughs
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    BrainStorm, Inc.
    Company Website
    Year Founded
    1995
    HQ Location
    American Fork, UT
    Twitter
    @brainstorminc
    648 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    152 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Equip your team with the only learning platform that’s purpose-built for software adoption. Accelerate onboarding, reduce support, deepen engagement, and grow usage. Whether you’re a Solution Provid

Users
No information available
Industries
No information available
Market Segment
  • 53% Enterprise
  • 47% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • BrainStorm is a training platform that provides personalized learning experiences and allows users to create custom content for various job roles and platform access levels.
  • Users like the platform's ability to provide data on user progress, its ease of use, the 'choose your own adventure' aspect, and the support from the BrainStorm team.
  • Users experienced a learning curve to understand the platform's language, limited content types, a clunky backend UI/UX, and difficulties in syncing with their systems.
BrainStorm Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
13
Training
13
Learning Resources
12
Course Creation
11
Customer Support
11
Cons
Learning Curve
7
Missing Features
4
Integration Issues
3
Limited Customization
3
Navigation Difficulties
3
BrainStorm features and usability ratings that predict user satisfaction
9.2
User Segmentation
Average: 8.7
8.6
Ease of Use
Average: 9.0
7.9
Text Bubble Walkthroughs
Average: 9.0
9.3
Audio-visual Walkthroughs
Average: 8.9
Seller Details
Seller
BrainStorm, Inc.
Company Website
Year Founded
1995
HQ Location
American Fork, UT
Twitter
@brainstorminc
648 Twitter followers
LinkedIn® Page
www.linkedin.com
152 employees on LinkedIn®
Chameleon
(300)4.4 out of 5
Optimized for quick response
11th Easiest To Use in Digital Adoption Platform software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chameleon is an advanced product adoption platform focused exclusively on helping you improve your users’ experience at every step of their journey—from onboarding and adoption to revenue and expansio

    Users
    • Product Manager
    • Senior Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 59% Mid-Market
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Chameleon Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    84
    Customer Support
    53
    Features
    49
    Intuitive
    40
    Helpful
    37
    Cons
    Learning Curve
    33
    Software Bugs
    24
    Complexity
    11
    Integration Issues
    11
    Lack of Integration
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Chameleon features and usability ratings that predict user satisfaction
    8.0
    User Segmentation
    Average: 8.7
    8.1
    Ease of Use
    Average: 9.0
    8.6
    Text Bubble Walkthroughs
    Average: 9.0
    7.9
    Audio-visual Walkthroughs
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Chameleon Intelligent Tech Inc.
    Company Website
    Year Founded
    2015
    HQ Location
    San Francisco, CA
    Twitter
    @trychameleon
    627 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    96 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chameleon is an advanced product adoption platform focused exclusively on helping you improve your users’ experience at every step of their journey—from onboarding and adoption to revenue and expansio

Users
  • Product Manager
  • Senior Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 59% Mid-Market
  • 32% Small-Business
Chameleon Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
84
Customer Support
53
Features
49
Intuitive
40
Helpful
37
Cons
Learning Curve
33
Software Bugs
24
Complexity
11
Integration Issues
11
Lack of Integration
11
Chameleon features and usability ratings that predict user satisfaction
8.0
User Segmentation
Average: 8.7
8.1
Ease of Use
Average: 9.0
8.6
Text Bubble Walkthroughs
Average: 9.0
7.9
Audio-visual Walkthroughs
Average: 8.9
Seller Details
Seller
Chameleon Intelligent Tech Inc.
Company Website
Year Founded
2015
HQ Location
San Francisco, CA
Twitter
@trychameleon
627 Twitter followers
LinkedIn® Page
www.linkedin.com
96 employees on LinkedIn®
Apty
(145)4.7 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Apty is an enterprise-grade Digital Adoption Platform (DAP) built to work across your entire software stack—including custom apps. While other DAPs stop at tooltips and walkthroughs, Apty drives ex

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 42% Mid-Market
    • 37% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Apty Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    7
    Ease of Use
    7
    Easy Implementation
    4
    Features
    4
    Helpful
    4
    Cons
    Compatibility Issues
    2
    Complexity
    2
    Button Issues
    1
    Complex Usability
    1
    Content Management
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Apty features and usability ratings that predict user satisfaction
    8.9
    User Segmentation
    Average: 8.7
    9.1
    Ease of Use
    Average: 9.0
    9.2
    Text Bubble Walkthroughs
    Average: 9.0
    9.0
    Audio-visual Walkthroughs
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Apty
    Year Founded
    2018
    HQ Location
    Austin, Texas
    Twitter
    @Apty_io
    450 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    63 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Apty is an enterprise-grade Digital Adoption Platform (DAP) built to work across your entire software stack—including custom apps. While other DAPs stop at tooltips and walkthroughs, Apty drives ex

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 42% Mid-Market
  • 37% Enterprise
Apty Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
7
Ease of Use
7
Easy Implementation
4
Features
4
Helpful
4
Cons
Compatibility Issues
2
Complexity
2
Button Issues
1
Complex Usability
1
Content Management
1
Apty features and usability ratings that predict user satisfaction
8.9
User Segmentation
Average: 8.7
9.1
Ease of Use
Average: 9.0
9.2
Text Bubble Walkthroughs
Average: 9.0
9.0
Audio-visual Walkthroughs
Average: 8.9
Seller Details
Seller
Apty
Year Founded
2018
HQ Location
Austin, Texas
Twitter
@Apty_io
450 Twitter followers
LinkedIn® Page
www.linkedin.com
63 employees on LinkedIn®
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Digital Adoption Platform Topics

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Learn More About Digital Adoption Platforms

Digital Adoption Platforms: Analyst Takeaways from G2’s Review Data

Digital adoption platforms (DAPs) help people actually use the software their company invests in. That’s the simplest way to put it. Whether it’s onboarding new employees, training users on updated features, or supporting customer self-service, DAPs reduce friction and make digital tools easier to understand and navigate, without relying on constant human intervention.

After reading through thousands of reviews in this category, what stands out is how much teams rely on these tools behind the scenes. What might seem like minor inefficiencies quickly add up, especially in fast-moving environments. That’s why DAPs often become foundational, whether you’re a small business trying to scale without expanding headcount or an enterprise managing complex systems and global teams.

Digital adoption platforms are most common in SaaS, IT, healthcare, and finance, but any industry rolling out new tools or processes can benefit. Product teams use them to boost feature adoption. HR and L&D teams use them for employee training. Customer success teams use them to reduce support tickets. The use cases are broad, but the goal is the same: help people do more, faster, with less confusion.

What I Often See in Digital Adoption Platforms

Pros: What Users Consistently Appreciate

  • Built-in browser extensions: Many users highlight the convenience of browser-based extensions that let them test flows directly within their own environments. This speeds up development and lowers the barrier for non-technical teams.

“What you see is what you get. The Chrome add-on builder tool is exactly what our team was looking for in terms of creating new experiences, and it also allowed us to get a sense for the platform before we bought it. The analytics and A/B testing features are also giving us exactly what we need. We're new to the platform, but so far, so good!”- Lucas K., Appcues Review

  • Customization and flexibility: I’ve seen strong appreciation for platforms that allow teams to tailor onboarding flows, tooltips, and user guides to fit their specific use cases, whether for internal employee training or customer onboarding.

“We’re very pleased with our experience using Usetiful. The tool offers powerful capabilities for onboarding and integrates seamlessly with our existing systems. The level of customization available has allowed us to tailor the experience precisely to our needs, and overall, the platform has been smooth and reliable. We’ve also been impressed by the responsiveness of both the product and customer success teams—they’ve been quick to support and adapt to our requirements.”- Emily S., Usetiful Review

  • No-code onboarding and checklist creation: Ease of use is a big deal here. Users love being able to create onboarding checklists and tooltips without having to involve engineering, especially for fast-moving teams.

“UserGuiding for me is a powerful and user-friendly tool that makes onboarding and user engagement seamless, even for non-technical teams. One of its advantages is its no-code setup, allowing me and my colleagues to create interactive product tours and onboarding checklists without needing developer resources. The drag-and-drop interface is very intuitive, making it easy to design and implement guides tailored to different user needs.

Another highlight for us is its customisation and segmentation features, which let me personalize onboarding experiences based on user behavior. This ensures that new users receive relevant guidance, improving retention and reducing churn. Additionally, UserGuiding’s analytics provide valuable insights into how users interact with the guides, helping businesses optimize their onboarding flows and identify areas for improvement.” - Onur N., UserGuiding Review

Cons: Where Many Platforms Fall Short

  • Limited or uneven analytics: While most DAPs offer some reporting, users often feel it’s not deep or consistent enough across features.

“We don't have access to the same analytics functionality in our launchpads - which would be nice to have.”- Lucas K., Appcues Review

  • Technical complexity: While many tools claim to be no-code, users find that advanced features still require IT support or come with a learning curve.

“I graded Whatfix with 8 out of 10 on a satisfaction scale. While I appreciate the solution's analytics and real-time guidance, I dislike the very technical aspect of the process. It often requires IT support and cannot be completely standalone. From content creation with separators to analytics, it demands more learning by doing than I would prefer, given other business priorities.”- Helena D., Whatfix Review

  • Lack of templates: Some users feel overwhelmed when getting started, especially if the platform lacks pre-built templates or intuitive flows.

“It takes time to learn the flow creation process. Not enough pre-made templates to get an idea of how a flow should look.”- Isaiah F., Appcues Review

My Expert Takeaway on Digital Adoption Platforms in 2025

One of the most useful patterns I’ve seen in reviews is how digital adoption platforms evolve over time. They might start as onboarding tools, but the real value kicks in later, when teams use them to address recurring issues like support bottlenecks, unclear workflows, or underused features. What begins as a setup solution quickly becomes an ongoing support system that helps users navigate the product without always relying on engineering.

The numbers reflect that sustained value: a 4.66 average rating, 6.28/7 for ease of use, 6.6/7 for support, and a 9.3/10 likelihood to recommend. That’s impressive, especially for tools designed to run in the background.

I’ve seen these platforms work best in fast-changing environments, SaaS, IT, and healthcare, where the pace of product updates makes traditional training hard to keep up. When users need help, they need it in the product, in real time.

That said, digital adoption works best when it’s treated as an ongoing system, not a one-time setup. The more teams invest in keeping guidance relevant and responsive, the more impact they see on user satisfaction, support load, and product engagement.

Jaya Bordoloi