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Sprinklr

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4.1 out of 5 stars
1,597 reviews
  • 4 profiles
  • 28 categories
Average star rating
4.1
#1 in 2 categories
Grid® leader
Serving customers since
2009
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Sprinklr Reviews

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Profile Name
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22
Heidi E.
HE
Heidi E.
Social Media Listening & Insights at Trend Micro | SocialMedia.Org Board Member
05/06/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Sprinklr For Global Social Media Management

|Sprinklr Social
I believe the most helpful aspect of Sprinklr Social is having the managed services to fall back on for support and questions. Sprinklr is a rubust and complex platforms so having people on the account that know the backend of the platform is helpful in many cases.
GA
Gustavo A.
05/06/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Translated Using AI

Sprinklr is the most complete and robust solution on the market.

|Sprinklr Social
Sprinklr is the most complete and robust solution on the market. It covers areas such as Listening (including retroactive), Social Analytics, Inbound, community management operations, etc. One of its great advantages is its high flexibility for customization in all these areas, in addition to dashboards and presentations.
BT
Berkay T.
05/06/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Easy to Use and Able to Handle Complex Configurations

|Sprinklr Service
The platform is easy to navigate and user friendly. It has been able to handle our complex business model and configurations.

About

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HQ Location:
New York

Social

@Sprinklr

What is Sprinklr?

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,400 valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Sprinklr’s value to the enterprise is simple: We un-silo teams to make customers happier.

Details

Year Founded
2009
Ownership
NYSE: CXM