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Insider

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1,086 reviews
  • 1 profiles
  • 10 categories
Average star rating
4.8
#1 in 30 categories
Grid® leader
Serving customers since
2012
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967
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Insider Reviews

Review Filters
Profile Name
Star Rating
967
128
7
0
0
CP
Chulwoo P.
04/28/2025
Validated Reviewer
Verified Current User
Review source: Organic

110% conversions achieved in Q4 with Insider’s App Push

1. App Push notifications helped us drive conversions. 2. We were able to engage users with highly personalized content with predictive audience segmentation. 3. We really appreciate the efforts the customer success team made to solve any problem we encountered.
Burhanuddin R.
BR
Burhanuddin R.
Sr. UI / UX Designer
04/24/2025
Validated Reviewer
Verified Current User
Review source: Organic

Experienced repeat purchases by optimizing recommendations across the website

Insider’s Architect is driving great results for us by creating omnichannel customer journeys. It optimizes messaging strategy and decides on the best channel option for each user to engage. Our customer communication has improved significantly.
Marysia B.
MB
Marysia B.
E-commerce | CRO | Marketing Automation | Allegro Ads
04/14/2025
Validated Reviewer
Verified Current User
Review source: Organic

A comprehensive tool for marketing personalization and automation

Insider offers highly advanced personalization capabilities across websites as well as channels like email, SMS, push notifications, and WhatsApp. I especially appreciate the intuitive interface, the ease of building customer journey scenarios, and the ready-made integrations with other marketing tools. The platform enables fast testing and deployment of campaigns, which significantly accelerates the optimization process of marketing activities. Customer support is also excellent — they are always responsive and helpful in resolving any issues.

About

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HQ Location:
Global

Social

@useinsider

What is Insider?

Insider—one platform for individualized, cross-channel experiences—enables enterprise marketers to connect customer data across channels and systems, predict their future behavior with an AI intent engine, and orchestrate individualized experiences to customers. Marketers use Insider’s platform to deliver experiences across channels like Web, App, Web Push, Email, SMS, Messaging Apps (WhatsApp, Facebook Messenger, RCS), Ads, and more.

Details

Year Founded
2012