Training and knowledgeable reps. Training was in-depth, very clear, obvious that the trainer knew the platform and could easily answer questions (something I didn't feel with our old provider). When asked about other items needed for the platform our rep immediately got to work on getting answers and implementing the needs we asked for.

The platform is user friendly and the training session we had at their HQ was very thorough.

What I love most about Dotdigital is the endless customization options that are incredibly user-friendly. The platform makes it easy to tailor campaigns to fit specific needs, which is a huge plus. The onboarding and training process is fantastic, ensuring that users are well-prepared to make the most of all the features. Additionally, Dotdigital stands out for its exceptional customer support. The team is always responsive and helpful, making sure any issues are quickly resolved. Another strong point is its powerful integration capabilities. Dotdigital works seamlessly with various other platforms like your webshop, ERP and CRM system making it a versatile tool for marketers.