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Bloomreach

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661 reviews
  • 2 profiles
  • 24 categories
Average star rating
4.6
#1 in 5 categories
Grid® leader
Serving customers since
2009
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Bloomreach Reviews

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Profile Name
Star Rating
545
112
7
2
2
Tom H.
TH
Tom H.
03/07/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Good platform, amazing support team

The support team at Bloomreach have been amazing for me. They go above and beyond, speak clearly, are understanding and help me understand. Really lovely experiences with them so far. As for the rest of Bloomreach, their academy courses are decent, the documentation is good. The experience on the platform can be tricky in complex circumstances, but for the most part is easy enough to use and makes sense.
Mathilde G.
MG
Mathilde G.
02/25/2025
Validated Reviewer
Review source: Seller invite
Incentivized Review

Exceptional Support from Bloomreach, Especially Katya!

I wanted to take a moment to highlight the outstanding support provided by Bloomreach, and in particular, Katya. Her responsiveness, professionalism, and efficiency have been truly remarkable. Every request or issue has been handled with great care and speed, making our experience with Bloomreach seamless and highly satisfactory.
Andreina D.
AD
Andreina D.
Marketing Manager en Venture Group Tenerife
02/20/2025
Validated Reviewer
Review source: Seller invite
Incentivized Review

Live chat service has been a great help.

It has many benefits, mainly the personalised communication for our customers. But we are still in a set up process and we still have a lot to learn in order to make the most of it.

About

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HQ Location:
Mountain View, CA

Social

@bloomreach_tm

What is Bloomreach?

Bloomreach personalizes the e-commerce experience by unifying real-time customer and product data so businesses understand what customers really want. By connecting that understanding to every channel, the e-commerce experience continuously reflects a changing customer as they shop. With the scale of AI, this creates endless new paths to purchase.

Details

Year Founded
2009