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Bloomreach

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661 reviews
  • 2 profiles
  • 24 categories
Average star rating
4.6
#1 in 5 categories
Grid® leader
Serving customers since
2009
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Bloomreach Reviews

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Profile Name
Star Rating
545
112
7
2
2
HC
Harry C.
04/30/2025
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

powerful with the right expertise

Bloomreach Engage is powerful when it comes to building personalized, data-driven customer journeys. The segmentation capabilities are highly granular, allowing for detailed targeting based on behavior, demographics, and purchase history. I also like the flexibility of the campaign builder, which makes it easy to orchestrate multichannel messaging across email, SMS, and web.
Catalin C.
CC
Catalin C.
04/29/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Transforming CX with real-time personalisation

The single customer view combining online and offline data sets allows you to first, understand and refine your audiences and second, execute precisely targeted omni-channel campaigns. I likethe real-time element of all the inputs and outputs of the platform and the fact that Bloomreach is always looking to innovate and add new channels or functionalities.
Ivan D.
ID
Ivan D.
04/25/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

All around functional CDP with communication suite

We are very happy with the omnichannel orchestration suite as it allows the communication team to come up with and support very complicated flows. The customer support is also very techy and fast.

About

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HQ Location:
Mountain View, CA

Social

@bloomreach_tm

What is Bloomreach?

Bloomreach personalizes the e-commerce experience by unifying real-time customer and product data so businesses understand what customers really want. By connecting that understanding to every channel, the e-commerce experience continuously reflects a changing customer as they shop. With the scale of AI, this creates endless new paths to purchase.

Details

Year Founded
2009