Crayon offers a best-in-class implementation experience with a proven plan and turnkey tools that take away any guesswork and step you up for cross-functional adoption and success. The CSMs are exceptionally knowledgable and stay engaged post-implementation to ensure the tool offers value for the long-term.
The two-way integration with Slack that enables Crayon to dissiminate competitive intelligence via Slack and to intake the competitive and market insights shared by our internal teams. Análise coletada por e hospedada no G2.com.
Crayon integrates with a few platform for conversational intelligence tool, but not the one that we partner with. Análise coletada por e hospedada no G2.com.
Adoro receber esses e-mails com atualizações sobre o que meus concorrentes têm feito. Análise coletada por e hospedada no G2.com.
Capacidade de adaptar a análise às necessidades e indústrias específicas, e focar nos pontos de dados mais relevantes. Análise coletada por e hospedada no G2.com.
A plataforma me impressiona com sua capacidade de reunir inteligência abrangente de várias fontes online sem esforço. Sua integração perfeita com o Salesforce melhora nosso fluxo de trabalho, e as notificações diárias por e-mail nos mantêm informados sobre os últimos desenvolvimentos. A equipe de suporte ao cliente tem sido excepcional desde a demonstração inicial, orientando-nos na implementação e fornecendo assistência contínua. Apesar de nossa operação tranquila, apreciamos os check-ins quinzenais regulares com nosso gerente de sucesso do cliente dedicado, demonstrando seu compromisso com nosso sucesso. Análise coletada por e hospedada no G2.com.
Nós amamos todas as características do giz de cera, nosso suporte ao cliente foi muito bom. Análise coletada por e hospedada no G2.com.
The tool itself is great for helping us quickly get the key insights to either build from or share directly with the appropriate teams. Great onboarding made it easy to implement and get integrations configured. The speed of deploying new reporting insights has been great to help us go a level deeper with measuring success across the org. Our CSM is fantastic at checking in and removing any roadblocks and also showing us best practices to get the most out of the tool. Análise coletada por e hospedada no G2.com.
Seems each vendor in this space has different approaches to licensing, each with it's own pros and cons. Análise coletada por e hospedada no G2.com.
Ele obtém insights de concorrentes, incluindo ofertas de produtos, notícias, cópias de anúncios e avaliações. Análise coletada por e hospedada no G2.com.
O produto da Crayon oferece informações muito abrangentes sobre informações de concorrentes e, no geral, é fácil de usar. No entanto, as navegações do site às vezes parecem um pouco manuais. Análise coletada por e hospedada no G2.com.
Insights feature to look for competitor news, product, feature, and website updates, Creating and updating lots of Competitor Battlecards, Compete Hub is a new add on feature. I use Crayon almost every day and its easy to use. The Customer Support person is proactive. Análise coletada por e hospedada no G2.com.
A few useful features were removed when they did a recent UI update. Have raised that concern and hopefully should have a solution soon. Análise coletada por e hospedada no G2.com.
I like Crayon's ability to find relelvant competitive news and siplay it in an easy to follow dashboard.
I also enjoy Crayon's battlecard feature as it provides a one-stop-shop for competitive information in a user friendly template. Integrations with Truvoice make this tool really powerful. Análise coletada por e hospedada no G2.com.
It can be hard to drive adoption in larger organizations. Not necesarrily a drawback of the tool, but this is something our team has struggled with. Análise coletada por e hospedada no G2.com.
I like that it gathers information for us and can easily integrate with our Sales apps like Salesforce. Análise coletada por e hospedada no G2.com.
Having to manually create our battle cards for the organizations we want to track. I assumed this would be a process the Crayon tool/team would take on but was left manually adding the updates. Análise coletada por e hospedada no G2.com.
The ability to create battlecards is Crayon's strong suit. The Insights tab also is helpful for consolidating information about competitors. Análise coletada por e hospedada no G2.com.
Crayon isn't able to integrate with other CRM platforms outside of Salesforce, which can make some of its functionality obsolete for teams that aren't on Salesforce. Análise coletada por e hospedada no G2.com.
Ability to track the digital footprints of multiple competitors.
Automated news feed that is easy to access and share.
Adding offline or field intelligence.
Integration with CRM.
Solid reporting.
Ability to crowdsource CI for all parts of the organization. Análise coletada por e hospedada no G2.com.
Lacks integration with our new CRM (In so far as I know.) Análise coletada por e hospedada no G2.com.