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24 ShipperGuide TMS Reviews

4.6 out of 5
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24 ShipperGuide TMS Reviews
4.6 out of 5
24 ShipperGuide TMS Reviews
4.6 out of 5

ShipperGuide TMS Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Rafael P.
RP
Transportation Manager
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about ShipperGuide TMS?

I am able to handle all of our transporation needs in one location. I am also able to keep track shipments in transit with their tracking feature. If I have any issues their support team can easily assist and fixing the issues. Review collected by and hosted on G2.com.

What do you dislike about ShipperGuide TMS?

Most of our shipments have multiple stops. I feel it could be a little easier to change/rearrange the order but it also works the way it set up now. Review collected by and hosted on G2.com.

KK
Director of Warehouse and Logistics
Mid-Market(51-1000 emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ShipperGuide TMS?

ShipperGuide has helped us streamline our freight operations through effective vetting of brokers, rapid and cost effective awarding of shipments with piece of mind, improving efficiencies by reducing confusing email chatter, and insightful analytics and reporting. The ShipperGuide team is consistently supportive and eager to collaborate on ways to enhance the platform in ways to support their customers' needs. Review collected by and hosted on G2.com.

What do you dislike about ShipperGuide TMS?

Adding a tool geared towards a boker/carrier scorecard would be helpful. Also, including total mileage and volume awarded to each broker/carrier is beneficial for companies with sustainability goals, focusing on carbon footprint and emissions. I suggest ShipperGuide looks into ways to partner with SmartWay - an EPA program that helps the freight transportation sector improve supply chain efficiency and track performance to reduce transportaion-related emissions.

Integrating ShipperGuide and Opendock, something as simple as instructions and a link to book appointments for awarded shipments. Tying dock appointments (late pick ups, cancellations, rescheduling, etc) can be applied to broker/carrier scorecards. Review collected by and hosted on G2.com.

IA
Logistics and Frozen Specialist
Enterprise(> 1000 emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ShipperGuide TMS?

I like how i can see where the market is- as well as see all of the quotes right there. There is a lot ease with being able to make a coutner off right there without having to go off site or to a new window. I do also enjoy that there are not a lot of emails coming through and that everything is on the site. I use this site almost everyday for most of my loads. Review collected by and hosted on G2.com.

What do you dislike about ShipperGuide TMS?

I do not have lot of dislikes for this- the only thing is thatit is easy to stay comfortable with the rates given instead of the negoation that does go into bidding for a load. There are some minor bug problems that do occur on the browser such as not loading a lane or the inability to find a location when trying ot create a lane- but most times it is easy to refresh or exit the site and then come back in to fix. Review collected by and hosted on G2.com.

Maria Rebeca A.
MA
Freight Manager
Enterprise(> 1000 emp.)
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What do you like best about ShipperGuide TMS?

It's a very good way of sending our lanes to our carriers to participate, every need I have it's fulfilled and approached with the best attitude possible Review collected by and hosted on G2.com.

What do you dislike about ShipperGuide TMS?

Actually I don't have any complaints of any sort Review collected by and hosted on G2.com.

TW
Mid-Market(51-1000 emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ShipperGuide TMS?

Having all of my loads seperated out to show their progress in the bidding, scheduling, shipping and delivery process makes things so much simplier. Working with the Shipper Guide team during setup and intergration has been the best experience. These individuals put forth every ounce of energy and are dedicated to mkaing sure we are able to see the benefits. I use this daily and have to say that it's improved my time management and makes communicating with my carriers much simplier. Review collected by and hosted on G2.com.

What do you dislike about ShipperGuide TMS?

I can't honestly say there has been dislikes. Working with the ShipperGuide team has allowed me to offer up ideas that makes ShipperGuide customizable for our needs. Review collected by and hosted on G2.com.

Response from Giovanni Battistella of ShipperGuide TMS

Thanks for the review and shoutout, Tina!

We are obsessed about our customers and your feedback during the onboarding process has really helped us improve ShipperGuide. Looking forward to the next steps in our partnership!

Amber G.
AG
Customer Service Specialist
Mid-Market(51-1000 emp.)
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Review source: G2 invite on behalf of seller
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What do you like best about ShipperGuide TMS?

Using ShipperGuide is super easy and user friendly, I am able to get an immediate rate for quoting purposes and not bother others. Review collected by and hosted on G2.com.

What do you dislike about ShipperGuide TMS?

HOnestley there are no downsides to using SG, maybe better reporting capabilites by the user and not having to ask the account rep to run these for us. Review collected by and hosted on G2.com.

Response from Giovanni Battistella of ShipperGuide TMS

Hi Amber,

Thanks for your feedback!

I'm very glad to hear about the value of having an immediate rate available when you need it. We are onboarding other instant rate providers in order to give you even more optionality and rate transparency when quoting. I'd love to hear your feedback on that initiative as well.

GS
Warehouse Team Lead
Small-Business(50 or fewer emp.)
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What do you like best about ShipperGuide TMS?

that it is super helpful on your role. It is easy to understand and it gives you the best info Review collected by and hosted on G2.com.

What do you dislike about ShipperGuide TMS?

none. I think everyone should be get trained using it. Review collected by and hosted on G2.com.

TZ
Mid-Market(51-1000 emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ShipperGuide TMS?

Being able to get shipper rates and compare to market rates is a game changer. Consolidating all carrier messages and rates into one tool for easy access, able to generate reports based on data. The ShipperGuide team are quick to respond to issues and easy to work with to develope new modules and reports. Impementation is also super easy, being on a web portal there is little that needs to be done. Review collected by and hosted on G2.com.

What do you dislike about ShipperGuide TMS?

They discontinued their relationship with DAT loosing some market data. Review collected by and hosted on G2.com.

Response from Giovanni Battistella of ShipperGuide TMS

Hi Taylor, thanks for the feedback!

I'm glad your experience with the product and our team has been positive so far. This is what we strive for everyday!

I hear your concern about losing market data as well. We've taken a strategic decision to move away from load board data, and we are bringing a new rate data provider to ShipperGuide in Q2 '24. I'll reach out to you to demo that functionality when available.

KG
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ShipperGuide TMS?

ShipperGuide is user friendly and is a great resource when planning ahead on freight loads. I use it primarily when estimating freight for upcoming jobs. Appreciate the cusotmer support when questions arrise.It is easy to implement and integrate into any system you are currently using. I use it on a daily basis! Review collected by and hosted on G2.com.

What do you dislike about ShipperGuide TMS?

I can not come up with any major dislikes with the system. At this time, I do not use it to book carriers. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ShipperGuide TMS?

This plateform is very user friendly. It is very useful that it stores contracted rates so you can easily tender them over to the carriers. I like how the rates are stored in ShipperGuide so you can look back to see what the rate was on a certain lane. Review collected by and hosted on G2.com.

What do you dislike about ShipperGuide TMS?

Wish you could tender out multiple trucks at the same time. Review collected by and hosted on G2.com.