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Salesforce Platform Reviews & Product Details - Page 4

Salesforce Platform Overview

What is Salesforce Platform?

Salesforce Platform is the leading low-code development platform that empowers your team to build and extend your Customer 360 with AI, automation, and data. With the Salesforce Platform, you can execute on your Customer 360 vision, securely, and keep your customer at the center of everything you do. Access a harmonized, unified view of your customers, automate manual, inefficient processes to drive productivity, and empower your employees to deliver a seamless, connected customer experience. Accelerate your Salesforce development, increase developer efficiency, and save on IT costs with the Salesforce platform.

Salesforce Platform Details
Product Website
Languages Supported
English
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Product Description

Platform as a Service (PaaS) eliminates the expense and complexity of evaluating, buying, configuring, and managing all the hardware and software needed for custom-built applications.

How do you position yourself against your competitors?

Salesforce Platform gives you the tools and development environments needed to implement, build, and extend your Customer 360, securely.

Connect and harmonize all of your customer data.
Data is the driver behind every company transformation and this is where the Platform excels. Platform helps you connect and harmonize all of your data from any source, optimize and personalize with AI, and automate across people, processes, and systems.

Build, test, and deploy with low code.
Salesforce Platform provides the tools needed to accelerate Salesforce development and release cycles with modern DevOps and secure test environments

Scale globally with security & governance.
Trust is the #1 value at Salesforce. Protect your data and satisfy regulatory compliance with industry-leading security, privacy, and governance tools.


Seller Details
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
582,505 Twitter followers
LinkedIn® Page
www.linkedin.com
78,342 employees on LinkedIn®
Ownership
NYSE:CRM
Phone
+1 (800) 667-6389
Total Revenue (USD mm)
$21,252
Description

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.


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Recent Salesforce Platform Reviews

Roxana B.
RB
Roxana B.Mid-Market (51-1000 emp.)
5.0 out of 5
"Salesforce is great"
It is the hub of all knowledge, it is full of information, great for making reports and is easy to use. It is all pretty self explanitory as a user...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"The real hub for all business info"
It does provide a lot of flexibility and a robust interface in order to store absolutely everything needed in terms of business information as well...
Umang S.
US
Umang S.Small-Business (50 or fewer emp.)
4.5 out of 5
"Review for the salesforce platform"
salesforce is highly customizable development platform

Salesforce Platform Media

Salesforce Platform Demo - App Builder
Build custom desktop and mobile experiences quickly with point-and-click tools.
Salesforce Platform Demo - Salesforce Flow
Automate complex business processes with clicks
Salesforce Platform Demo - Data Cloud
Connect, harmonize, and activate the data with Salesforce Platform
Salesforce Platform Demo - DevOps Center
Accelerate development and shorten release cycles
Salesforce Platform Demo - Shield: Event Monitoring
Improve data security, maintain data visibility, prevent data loss, and build trust with customers
Play Salesforce Platform Video

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Video Reviews

3,043 Salesforce Platform Reviews

4.5 out of 5
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3,043 Salesforce Platform Reviews
4.5 out of 5
3,043 Salesforce Platform Reviews
4.5 out of 5

Salesforce Platform Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Investment Banking
CI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Platform?

I like Salesforce because it can be customized to fit each business's needs and can grow with the company. It also connects well with other tools, making it easier to manage everything in one place. Plus, Salesforce has smart tools that help businesses make good decisions and work more efficiently. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Platform?

I dislike Salesforce because it can be expensive, especially for smaller businesses, with costs adding up quickly for extra features and setup. The platform is also complex, requiring a lot of training and time to learn how to use it effectively, which can be frustrating for users. Additionally, Salesforce's implementation process can be lengthy and challenging, needing significant technical expertise to set up properly. Review collected by and hosted on G2.com.

What problems is Salesforce Platform solving and how is that benefiting you?

Salesforce's Lightning App Builder helps in app development through a drag-and-drop interface, allowing users to create custom applications without coding. This tool enables users to design and modify applications visually, making it easy to build customized dashboards and streamline business processes. It connects with other Salesforce services and third-party apps, simplifying complex tasks and accelerating development. Review collected by and hosted on G2.com.

BJ
Financial Operations Supervisor
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Platform?

Salesforce is my favorite system to automate all the technical tasks in my organization, it is effective and very reliable, it can be implemented in all types of business environment and integrates favorably with the operating systems you use most often.

In addition, Salesforce is a system in constant innovation, all its services and work tools are driven by new technologies and work applications, improving every day to create a better experience for all its users. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Platform?

I would like the look and feel of the Salesforce core platform to look much more modern, I think it could be much more visually appealing. Review collected by and hosted on G2.com.

What problems is Salesforce Platform solving and how is that benefiting you?

Thanks to Salesforce's automation and process management services my company is much more productive and reliable in every way, we managed to increase the operational efficiency of all our operations. Review collected by and hosted on G2.com.

bhavesh u.
BU
Power BI Report Writer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Platform?

What I like most about Salesforce Platform is its incredible flexibility and low-code capabilities—it empowers both developers and non-developers to quickly build, customize, and automate business processes without needing to start from scratch Review collected by and hosted on G2.com.

What do you dislike about Salesforce Platform?

While the platform is powerful, it can feel overwhelming at times due to its steep learning curve and complex setup, especially for new users or small teams without dedicated Salesforce admins. Review collected by and hosted on G2.com.

What problems is Salesforce Platform solving and how is that benefiting you?

Salesforce Platform helps us break down data silos by centralizing customer information, automating repetitive tasks, and streamlining cross-team collaboration. This has led to faster decision-making, improved customer experiences, and greater efficiency across our sales and support processes. Review collected by and hosted on G2.com.

CT
Server and Systems Technician
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Platform?

Salesforce has a large-scale digital structure for your company to record, automate and manage all your sales development.

Salesforce is a totally innovative and modern platform, it boosts your commercial capabilities and allows you to stand out as a professional in sales and financial activities.

In addition, Salesforce guarantees you the greatest connection and control of all sales made by your business, providing access to all information regarding your business activities. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Platform?

I like Salesforce, I trust its automation features and I recommend its constant use for any business environment, I have nothing bad to say. Review collected by and hosted on G2.com.

What problems is Salesforce Platform solving and how is that benefiting you?

Salesforce allows me to be much more efficient and productive in handling all of my business sales, automate repetitive processes and safeguard my business information within a professional and secure platform. Review collected by and hosted on G2.com.

Umang S.
US
Developer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Salesforce Platform?

salesforce is highly customizable development platform Review collected by and hosted on G2.com.

What do you dislike about Salesforce Platform?

The platform is so customizable that it's easy to over-engineer solutions. Review collected by and hosted on G2.com.

What problems is Salesforce Platform solving and how is that benefiting you?

Problem: Customer, sales, and service data often live in separate systems

Benefit: Salesforce acts as a centralized hub, giving teams a 360° view of customers, which improves collaboration and decision-making. Review collected by and hosted on G2.com.

SW
Sales and Payment Consultant
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Platform?

Salesforce Platform stands out for its operational efficiency and innovative digital automation features, allowing you to create a more professional and secure environment for your work team.

Salesforce Platform allows you to connect your work applications to increase their efficiency and analyze their business value for the work interests of your business.

In addition, Salesforce Platform is easy to administer, its central platform is user-friendly for all types of users, which enhances the operational experience. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Platform?

I like this system and I can't say anything bad about its services, commercially it is one of the best to manage and analyze all kinds of work processes. Review collected by and hosted on G2.com.

What problems is Salesforce Platform solving and how is that benefiting you?

Thanks to Salesforce Platform's digital services my business has been able to cut operational costs and perform much more efficient and professional analysis for the fulfillment of our business objectives. Review collected by and hosted on G2.com.

Ginaline O.
GO
Assistant Travel Coordinator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Salesforce Platform?

This platform offers a lot of innovative and advance features. I really love how it is very easy to use. It definitely helps with organizing work, setting up tasks and have all the information we need in one place. Plus it is super customizable to fit based on our needs. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Platform?

None. There is nothing I dislike with this platform. Review collected by and hosted on G2.com.

What problems is Salesforce Platform solving and how is that benefiting you?

This platform helps me by organizing everything in one place. The customization feature allows me to create task for myself and to my other colleagues, I can also set a reminder for myself of what needs to be done, and get a clear view of my daily workload. This makes it easier to manage my time and to stay on the top of my priorities. Review collected by and hosted on G2.com.

MP
Applications and Training Systems Consultant
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Platform?

Salesforce is the most innovative system of its generation to automate all types of digital activity, while protecting every phase of your work processes.

Salesforce connects to your devices and operating systems to give you total control of all the activities you perform, giving you total oversight of all your work.

In addition, Salesforce assists you with any technical issues that arise, allowing you to save costs and extra staff time to resolve them. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Platform?

As a user of this system I have nothing bad to say about Salesforce, I feel very satisfied and convinced that it is the best for my company. Review collected by and hosted on G2.com.

What problems is Salesforce Platform solving and how is that benefiting you?

The automation of processes and monitoring the progress of my work team is much more efficient and accessible with Salesforce features, it solved each of our virtual work needs. Review collected by and hosted on G2.com.

Camilo D.
CD
Developer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Platform?

I love how versatile it is. You can customize salesforce to do almost anything. Allows me as a developer to create whatever i want, specially using apex Review collected by and hosted on G2.com.

What do you dislike about Salesforce Platform?

I use vscode as my ide. And i would like to have better integration with salesforce. For example lots of times i cant just navigate from a method invocation to the actual method definition Review collected by and hosted on G2.com.

What problems is Salesforce Platform solving and how is that benefiting you?

Helps me develop the customization my clients need Review collected by and hosted on G2.com.

Susmita B.
SB
Practice Development Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Salesforce Platform?

Advanced AI Integration. Salesforce Platform integrates AI capabilities, with Einstein AI, to enhance application functionality. With Einstein AI, Salesforce offers predictive analytics, generative AI tools, and conversational capabilities to enhance application functionality and provide predictive insights. These features enable businesses to automate tasks, gain actionable insights, and improve decision-making. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Platform?

Too much customization and integrations sometimes lead to slower system performance and longer page load times Review collected by and hosted on G2.com.

What problems is Salesforce Platform solving and how is that benefiting you?

Salesforce simplifies the tracking of large, intricate customer databases. It centralizes customer information, enabling teams to access unified data for better decision-making and personalized interactions Review collected by and hosted on G2.com.