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Restroworks Restaurant POS Reviews & Product Details

Restroworks Restaurant POS Overview

What is Restroworks Restaurant POS?

Restroworks(formerly known as Posist) is a leading cloud-based restaurant management software, providing a range restaurant solutions like the cloud-based POS system. Restroworks, a B4B company, drives global restaurant chains' digital transformation with its technology platform, empowering 20,000+ restaurants across 50+ countries. It streamlines Front-of-house, Back-of-house, Out of house/integrations, Analytics, and CRM. Trusted by renowned brands like Taco Bell, Nando’s, Carl’s Jr, Häagen-Dazs, and Subway, Restroworks ensures scalable growth, improved efficiency, and a consistent guest experience. Restroworks is certified by ISO 27001, ISO 27017, SOC2 and GDPR compliant. The company is a Great Place to Work-Certified™ organization, placing it among one of the top employers of choice.

Restroworks Restaurant POS Details
Languages Supported
Arabic, English, Spanish, Thai
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Product Description

Restroworks’ cloud-based restaurant POS and management system is customizable for enhanced sales and customer loyalty with centralized menu management, real-time promotions, and secure transactions. Diverse payment options, optimized settings, and an intuitive interface prioritize customer convenience and data security. The open API facilitates streamlined operations, elevating customer experiences and promoting revenue growth.


Seller Details
Year Founded
2012
HQ Location
San Francisco, US
LinkedIn® Page
www.linkedin.com
157 employees on LinkedIn®
Description

Restroworks (formerly Posist) is a leading cloud-based enterprise restaurant technology platform, powering more than 20,000 restaurants globally. The unified cloud platform of Restroworks empowers restaurant operators to grow at scale, improve bottom-line efficiency, and deliver a consistent guest experience at all touchpoints. Restroworks is on a mission to make global restaurants prosperous. For more information, visit www.restroworks.com.


Nikunj K.
NK
Overview Provided by:
Communications Head

Restroworks Restaurant POS Integrations

(9)
Integration information sourced from real user reviews.

Recent Restroworks Restaurant POS Reviews

MH
Mikdad H.Mid-Market (51-1000 emp.)
4.0 out of 5
"Posist Feedback by Almed Retail UAE"
Posist has really helped me to ease and manage my operations, initially it was little hard to learn but eventually it's a great application to use....
Saurabh D.
SD
Saurabh D.Mid-Market (51-1000 emp.)
5.0 out of 5
"User Friendly Software - Experience by Royal Orchid Central Grazia"
The application is easy accessible from anywhere, being cloud application it's very easy to manage the application from anywhere unlike our previou...
AM
Arun M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Review from the Nut Cracker"
Settlement mode is easy And Repots Daily sale Reports is more in Detail.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

8 months

Average Discount

10%

Perceived Cost

$$$$$
View More Pricing Information

Restroworks Restaurant POS Media

Restroworks Restaurant POS Demo - Restroworks Restaurant Technology Platform
Restroworks is a leading cloud-based restaurant technology platform suited for restaurants of all sizes. Restroworks offers scalable, reliable, and easy to use point-of-sale technology, enabling businesses to automate operations, integrate with aggregators, delight guests, and grow their revenue.
Restroworks Restaurant POS Demo - Restroworks Analytics Dashboard
Get the net performance report of each outlet delivered right to your mobile. View essential sales data such as net sales, gross sales, and the average order value for each outlet.
Restroworks Restaurant POS Demo - Digital Ordering Using QR Code
Using Restroworks' dashboard, restaurants can generate QR code to order food which displays the menu on mobile browsers making ordering food a seamless and contactless experience.
Restroworks Restaurant POS Demo - Table Layout view by Restroworks
The Table Layout Feature offered by Restroworks allows restaurants to simulate and visualize their entire dining floor on their POS system. The feature by Restroworks is designed for efficient restaurant table management to optimize turnover. It offers extensive customizations allowing for the de...
Restroworks Restaurant POS Demo - Analytics Mobile App By Restroworks
The Mobile Analytics App by Restroworks empowers restaurant owners and managers to monitor their restaurant's performance from anywhere. This app provides real-time operational data, including key metrics such as revenue, orders, and performance indicators. Designed for both small and large resta...
Restroworks Restaurant POS Demo - Kitchen Display System(KDS) by Restroworks
This system is tailored for both high-paced environments and precision in meal preparation, offering customizable interfaces for different kitchen roles, support for multiple stations and channels, a unique token system for order synchronization, and barcode bumping for quicker service. Trusted b...
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1,051 Restroworks Restaurant POS Reviews

4.8 out of 5
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1,051 Restroworks Restaurant POS Reviews
4.8 out of 5
1,051 Restroworks Restaurant POS Reviews
4.8 out of 5

Restroworks Restaurant POS Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
MH
Senior Inventory Control Analysis
Restaurants
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Restroworks Restaurant POS?

Posist has really helped me to ease and manage my operations, initially it was little hard to learn but eventually it's a great application to use.

Daily sales report, DSR report, Item contribution report, outlet sales, taxation report are some of the reports which we are using on a daily basis for data analysis.

Posist being cloud based provided mobility to use and operate, we can access the application anywhere from any device without and issues.

Posist Academy is a great tool to learn the application, new learners can take advantage from Academy by understanding the product and then testing their knowledge by taking the assessment and getting the certificate after passing the test. Great initiative by posist team.

We had a great experience working with Vishal, he has provided unconditional support to us whenever and wherever needed.

Offers module is very good, we can multiple offers like BOGO, set item criteria, use code based offers to provided offers to the customers. Creating offers in the application is very easy and intuitive to use. Review collected by and hosted on G2.com.

What do you dislike about Restroworks Restaurant POS?

Backend becomes slow during the week start and month closing, system takes time to publish and generate reports.

Combo cannot be added to set menu, also same item cannot be added again in the set menu.

Quantity change option should be there even after punching the Kot.

Email blacklist notification should be there if any email is blacklisted.

Print preview should be present at the POS, we have to print in order to test the same. Review collected by and hosted on G2.com.

What problems is Restroworks Restaurant POS solving and how is that benefiting you?

We are using the application for order taking, generating reports, analyse outlet performance etc. Review collected by and hosted on G2.com.

Saurabh D.
SD
Asst IT Manager
Hospitality
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Restroworks Restaurant POS?

The application is easy accessible from anywhere, being cloud application it's very easy to manage the application from anywhere unlike our previous application where physical presence at the property was required to make any changes.

There are lot of detailed reports available in the system like TTR (Transfer To Room) to check all the bills which are transferred to room, BTC (Bill to Company) report to check the details of all the credit bills and lot other payment and sales reports to make our life very easy.

Posist being on Cloud make it very easy to manage, we don't have to take regular backups as it's entirely on the cloud.

Vishal from implementation team was very helpful, he supported us even after his shift timings.

Academy application is very helpful in understanding the application at our own pace and comfort, it also helps to go back and understand any thing if we have any query. Review collected by and hosted on G2.com.

What do you dislike about Restroworks Restaurant POS?

We are still new to the application, we will only to able to mention anything once we have full experience with the software. Review collected by and hosted on G2.com.

What problems is Restroworks Restaurant POS solving and how is that benefiting you?

We are using Posist for our order punching at the restaurant and for punching room bills.

Accounts team is checking reports on a daily basis to see the overall performance of the revenue centres.

Bill posting to our PMS, Hotelogix is very smooth. Review collected by and hosted on G2.com.

Ajay V.
AV
IT Manager
Hospitality
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Restroworks Restaurant POS?

Availability of all the options at one single platform makes it very easy, we don't have to login to multiple portals to get the desired data like Reports, database etc.

Bills sync Report, KOT report, Bill Void Report, TTR settlement reports are few of the reports which we are referring on a daily basis for smooth operations.

Posist being cloud based application, we can manage anything online making it more efficient. Also make advantage of being on cloud is that there is no regular maintenance required which helps us to focus on other important tasks.

I would also like to have special mention for Mr. Vishal as he guided us through every stage with atmost patience. He was always there to assist anywhere needed.

Posist Academy is very useful to learn the application at our own speed at our own time, we can always refer academy videos for any queries that we may have.

Support team is also very helpful as they are available 24X7 to assist. Review collected by and hosted on G2.com.

What do you dislike about Restroworks Restaurant POS?

Sometime we face little difficulty to explain our needs/requirements to few team members of support team but some members understand the issue very easily and provide a solution.

KOT print failure should be visible on the POS and Reports so that if the KOT is not printed it can be reprinted in order to avoid any issues. Review collected by and hosted on G2.com.

What problems is Restroworks Restaurant POS solving and how is that benefiting you?

We are using the application to punch our day to day bills.

We are also using Posist to transfer bills to room directly.

We are also checking reports on a daily basis. Review collected by and hosted on G2.com.

Soumitra D.
SD
F&B Manager
Hospitality
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Restroworks Restaurant POS?

We have started using the system and already loving it, my team is very happy with the software as it is very easy to use.

Bills punching is very easy, room transfer is very efficient.

Reporting is also very detailed with multiple reports present.

Integration with Hotelogix also works fine where we can fetch the room details and check the room plan of the customer and guest stay dates.

Mr. Vishal also helped us a lot during our go live and the team was confident because of his presence. Review collected by and hosted on G2.com.

What do you dislike about Restroworks Restaurant POS?

We are using slip printer and the settlement copy has to be generated again instead of printing the settlement mode on the same copy, because of this paper wastage is higher. Review collected by and hosted on G2.com.

What problems is Restroworks Restaurant POS solving and how is that benefiting you?

We are using the software at our restaurants and room dining bills punching.

We are checking guest details like checkin date, checkout date, meal plan, discount etc from the system directly.

Reports works very good with all the required details. Review collected by and hosted on G2.com.

Prem N.
PN
IT Executive
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Restroworks Restaurant POS?

Billing is user friendly , the GUI is very nice . Category wise we can access menu easily.

Posist Cockpit application is useful to quickly check the sales and monitor the business.

The printer settings and the basic configuration is easy to handle and we can change whenever required.

Reports like Sale reports, item wise reports gives more clarity.

especially Kot delete history report is very useful to monitor the miscellanious. Review collected by and hosted on G2.com.

What do you dislike about Restroworks Restaurant POS?

Image upload for the online agegators is quite difficult it cloud me more user friendly.

Item activation/ deactivation will take more time to update and can be more user friendly. Review collected by and hosted on G2.com.

What problems is Restroworks Restaurant POS solving and how is that benefiting you?

Restroworks team helps us in all aspects in terms of implementation , support, everything.

We can manage our business easily with Restroworks billing software. Review collected by and hosted on G2.com.

Ajit S.
AS
Banquet Manager
Food & Beverages
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Restroworks Restaurant POS?

Function Prospectus (FP) creation is very easy when compared to other softwares in the market.

Package creation, service creation etc is also very easy.

Ability to change the prices while creating FP makes it one of the best product for banquet management.

Mr. Vishal assisted us in every stage while training us very patiently.

Overall setup and implementation happened without any hiccups. Review collected by and hosted on G2.com.

What do you dislike about Restroworks Restaurant POS?

There are few to mention.

1. FP print seems very outdated and takes a lot of space.

2. There is no option to upload logo on the FP and banquet bill.

3. Company needs to be created in Hotelogix first and then it can be used in posist banquet system. Review collected by and hosted on G2.com.

What problems is Restroworks Restaurant POS solving and how is that benefiting you?

We are using Posist Banquet application to manage out banquets at the property with great ease.

We can create multiple bookings and manage them easily. Review collected by and hosted on G2.com.

VK
Assistant IT Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Restroworks Restaurant POS?

Posist being cloud application helps us to reduce our load as we don't have to backup anything and we don't have to worry about anything going missing.

The application is easy to setup and in case there is any failure in hardware, it's very easy to switch with a new pos system.

very easy UI and it becomes very easy for new staff to learn the application.

Variety of reports are available, around 200 reports present in the system.

Feature for editing receipts/kot as per operational requirements.

Our point of contact Mr. Vishal is very near in a call away and he is supporting us lot at any time and quick answer on any doubts.

It's also very cost effective which is one of the main point to go for the application. Review collected by and hosted on G2.com.

What do you dislike about Restroworks Restaurant POS?

The option to have a backup printer is missing, this is crucial in cases where main printer stops working. Review collected by and hosted on G2.com.

What problems is Restroworks Restaurant POS solving and how is that benefiting you?

Restroworks is helping us in lot of ways.

1. Support team availability on Whatsapp makes it very quick and easy to communicate.

2. Academy also helpls us to training our new staff easily.

3. Changing or switching the devices is easy. Review collected by and hosted on G2.com.

VP
founder director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Restroworks Restaurant POS?

I've used many POS systems throughout my career—some highly versatile, others frustratingly rigid. However, this is the first time I've encountered a POS that anticipates exactly what I need, offering the perfect balance of functionality and flexibility. It seamlessly integrates all the features I want, optimizing the experience for both business owners and users alike. Review collected by and hosted on G2.com.

What do you dislike about Restroworks Restaurant POS?

nothing stands out that I dont like at all Review collected by and hosted on G2.com.

What problems is Restroworks Restaurant POS solving and how is that benefiting you?

My overall experience with Restroworks has been exceptional. The system is intuitive, well-designed, and incredibly efficient, making daily operations seamless. What stands out the most is its ability to anticipate business needs, offering features that enhance both user experience and operational efficiency. Unlike other POS systems I've used, which can be either too rigid or overly complex, Restroworks strikes the perfect balance—versatile, reliable, and built with both business owners and end users in mind. Review collected by and hosted on G2.com.

SD
Restaurant Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Restroworks Restaurant POS?

We have recently installed the posist application in Irish House Seawoods location. As we are already aware of the posist application since we are using it from few years. The application is easy to use and it is very much helpful during rush hours when we have Happy Hours in evening. We are very comfortable with the application and its features. Review collected by and hosted on G2.com.

What do you dislike about Restroworks Restaurant POS?

We are using from a long time and do not have have any dislikes. Review collected by and hosted on G2.com.

What problems is Restroworks Restaurant POS solving and how is that benefiting you?

Posist is helping in day to day works. Reports scheduler and verities of reports helps in day today operations. Maintaining more efficiency during peak hours with various orders going in kitchen and bar helps alot for restaurant operations. Review collected by and hosted on G2.com.

IB
FOH Supervisor
Restaurants
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Restroworks Restaurant POS?

It has helped me in reducing the load as the reporting is very easy now.

I am using daily sales report, weekly sales report and few others for reporting purpose.

Being on cloud helps us to run the system smoothly without dependency on local hardware.

The best advantage to use posist is Academy as it helps to understand the system at our own pace, no other application has anything like academy platform.

Vishal was very helpful always available everytime that we had troubleshoot. Review collected by and hosted on G2.com.

What do you dislike about Restroworks Restaurant POS?

Font style and size should be more bigger on the screen so that it can help in order placing. Some unneccesary things from the order punching should be removed.

Posist lite app is not working for now.

UI customisation so that we can set it up as per our requirement. Review collected by and hosted on G2.com.

What problems is Restroworks Restaurant POS solving and how is that benefiting you?

We are using the application to generate daily and weekly reports and it helps us to manage our reporting efficiently.

We can also track data by Tab, by user and by server also.

Overall a great applictaion to use. Review collected by and hosted on G2.com.