Resolver Reviews & Product Details

According to my experience with Resolver, this is mostly used for risk intelligence management with ease of use and implementation with other suitable platforms. Resolver provides real-time tracking, and analysis and monitors all processes in project management with security incidents efficiently. Resolver provides the best customer support in maximum time resolving all the solutions in real-time with AI chatbot also available at any time. And yes, here's the limitless frequency of use of this software according to needs on the project management as well. Review collected by and hosted on G2.com.

The Resolver is the best tool ( Software ) for risk intelligence solutions providers. But, sometimes I believe for little complex to navigate and others think that reporting features need to improve by finding some limitations. Thus, overall resolver is the best risk intelligence solutions provider tool. Review collected by and hosted on G2.com.

Resolver is very customizable which has been good for our company as we were looking for a solution that could be used globally and had an older version of the software and a home grown application that we wanted Resolver to take the place of. The Customer Success representative we work with has been excellent and has gone above and beyond to help make what we envisioned into a reality and continues to support us with all our requests, working towards a well adopted solution. Review collected by and hosted on G2.com.

There was some miscommunication in the beginning and the start of our implementation was described as a like-for-like solution in a migration to the new version, so the initial iteration of the new solution was coded with the same challenges we had before. The issue has since been resolved with the help of the customer success team, helping us to craft a solution that we were looking for. Review collected by and hosted on G2.com.

The no-code platform has expedited our ability to create unique processes that fit our business needs. Also, Resolver continously invests in upcoming technology that creates improvments and automation into everything we do. The support we receive is fantastic whether its through a support ticket or our account manager, Resolver takes every step to make sure our requests are met. Moving our incident management & hotline to Resolver was a game changer! Review collected by and hosted on G2.com.

The reporting feature is not intuitive. You can create reports and dashboards within Resolver or you can access your data warehouse through PowerBi, both have challenges. Review collected by and hosted on G2.com.

I currently use the IMS, SRM, and Web Reporting functions. All are very, very customizable. I can't really pick one best thing about the company. I've been using versions or the platform since it was mainframe based (IRIMS). The best things for me right now:

1) The products just keep getting better. The company has expanded the platform to many other functions. It listens to its custoimers and improves its products constantly.

2) The support is truly outstanding: smooth implementation process; quick and thorough responses to support tickets. Always willing to speak in person to make sure we're on the same page, or just to walk me through a process.

3) My account rep is outstanding. Thoughtful and considerate. Always follows up. Review collected by and hosted on G2.com.

The learning curve is pretty steep. The platform is very easy to configure and to use, but admins need a lot of familiarity with the product. It takes a bit. I think that's the price you pay for so much flexibility. It's worth the effort. Review collected by and hosted on G2.com.

It is infinitely configurable and customizable. Resolver's platform allows for hundreds of different object types to be configured using workflow management tools, user permissions and relationships with other object types. Using this platform has allowed us to organize our regulatory compliance risk management program by creating a library of regulatory obligations, relating these requirements to applicable controls, testing the controls and tracking issues within the platform. Reporting engine allows for configurable visualizations of data and key management reports to be produced. Review collected by and hosted on G2.com.

Because of its infinite capability, it is best suited to a firm with strong internal resources to manage the back end. Resolver is competitively priced out of the box. The challenge lies in the fact that its "out of the box" configuration is likely not going to meet your needs. Professional services are offered in bulk deals from Resolver, but you could easily end up blowing the budget in this way. Complex changes such as orchestration events (events that coordinate multiple object changes simultaneously) are best left to the professional services team, but a firm that can devote internal resources to configuration changes as needed will benefit greatly. Review collected by and hosted on G2.com.

Resolver reduces risk and lowers compliance costs, automatically identifying regulatory changes and improving assessment workflows. Apart from all the features, the following are a few notable mentions: the application is easy to use, the graphical user interface is simple and intuitive. Review collected by and hosted on G2.com.

Waste of time. Completed online form only to get a generic message back Evri, phone this number. that number says, we are busy. Review collected by and hosted on G2.com.

It really helpful by providing a centralized platform for tracking any incidents and investigations. Its ability to enhance security by identifying and alert for any potential threats. It improve overall accuracy as we could easily automate the entire process. From past 5 years we are using this tool in our organization and it really enhance the productivity. Its customized dashboard and AI driven analytics helps in making decision. Review collected by and hosted on G2.com.

It has very complex implementation and require significant time and resource. It is bit higher in pricing side. Customer support could be improved as it takes time to respond. Review collected by and hosted on G2.com.

I feel like Resolver is pretty user friendly for users going through the RCSA experience, which has been a game changer for our company's second line of defense. People are way less intimadated and find it more intuitive. Review collected by and hosted on G2.com.

Really hoping for more filters/sorting for Library, risk management, etc., or better search. Review collected by and hosted on G2.com.

Resolver stands out for its intuitive interface and for its features. I particularly appreciate how seamlessly it integrates with other tools and systems, saving time and reducing manual effort.

The platforms customization options allow customize workflows to specific needs, which enhances both efficiency and effectiveness. It's detailed reporting and analytics provide valuable insights for making decisions. Review collected by and hosted on G2.com.

Customization might be complex and time consuming for first time users. Review collected by and hosted on G2.com.

The sales, configuration and support staff I have worked with all seem to listen to what I want and to really try to make it happen. We therefore have a system that is really flexible and well tailored to our speciifc needs. The interface is user freindly for our external clients as well as the team. Review collected by and hosted on G2.com.

While we do get a fair amount of reporting from the software, there are reporting limitations and also report presentation could be enhanced. There is a reporting add on feature, but it should come standard. Review collected by and hosted on G2.com.