Iris Reviews & Product Details

Iris has been an awesome tool to jumpstart the efficiency of security questionnaire response and reviews. The ease with which sales reps can input questionnaires of all shapes and sizes for reivew, the quality of the responses generated by Iris, the manual review process and the resulting output have saved me hours of time and effort per request.

In addition to this, the support from Iris has been world class. Any tiny issue, weird fringe use case, question about the tool or even just throwing random feature requests has been met with quick and enthusiastic response from Iris. They are always happy to consider anything we suggest or walk through any issue we may encounter. Review collected by and hosted on G2.com.

Kinks have popped up that have occassionally slowed down our usage but each of those issues has been fixed with lightning speed. Review collected by and hosted on G2.com.

The AI Iris uses produces authentic answers, nothing that feels overly saturated by AI wordsmithing. It truly reads from previous content and answers questions correctly and with added value, allowing my team and I to remove the need to brainstorm around every question on an RFP, and just review the output, changing a just a few answers. The tool is simple, easy to use, and was implemented quickly, allowing us to get to work as soon as we got our hands on the software.

The company is small/agile enough to develop product at a rapid rate - it seems like new features are released every time you jump into the platform.

The team is incredible, from rallying around any concerns, to implementing solutions instantly, and jumping on late night calls to answer questions about RFPs when getting started, they're dedicated to their customer's success. Review collected by and hosted on G2.com.

I've only had two things I've disliked about Iris to date, and both have been addressed in product releases within a month of our go-live. One was the ability to take bulk actions on the questions to mass update reviewers or certain items, and the other was to export in the original format. The team heard these concerns and implemented them before we even input our 2nd project. Review collected by and hosted on G2.com.

What I like most about the platform is its impressive speed and accuracy in handling RFPs and security questionnaires. It significantly reduces the manual effort involved, saving us countless hours on repetitive tasks. The outstanding customer support team is always responsive and helpful, and the seamless integrations with our existing tools make the entire process even more efficient. It’s a game-changer for our workflow! Review collected by and hosted on G2.com.

So far, I haven’t identified any dislikes—it’s been a seamless experience! Review collected by and hosted on G2.com.

I have tried a handful of tools to help increase efficiency around the RFP process and Iris is the only one that has actually worked. Any tool can be accurate and pull from the right sources, it is the extra features that make Iris incredible like 1) confidence scores 2) being able to natively push back to original formats 3) collaboration with colleagues and 4) being able to use iris for one off questions as well as for entire rfps. Their team is incredible and extremely responsive to feedback,. Review collected by and hosted on G2.com.

Nothing. Any time I have feedback, the team is quick to be on it and keep me updated along the way. Review collected by and hosted on G2.com.

The platform is super powerful and flexible, while being very easy to use. The AI capabilities are real, and brought immediate value to our organization. Our biggest painpoint - which Iris addressed in a big way - was how quickly we are able to produce that "first draft" of RFP responses. A process which had previously taken days has been whittled down to hours, and continues to improve as the system learns. We gained immediate value from Iris from day 1.

Onboarding was quick and seamless, and the Iris team is great to work with: Genuinely good people who know their stuff and put the customer first - always seeking feedback on how to improve the Iris experience, and every update has really helpful features.

We are just scratching the surface on leveraging Iris for other uses within my company in addition to responding to RFPs and questionnaires. Review collected by and hosted on G2.com.

There isn't one thing I dislike about Iris - the one issue we had uncovered during testing (not being able to export responses until the questionnaire was completed) was literally addressed the following week in the next update. Iris has a great team that is keen to listen and continually improve the Iris experience. Review collected by and hosted on G2.com.

Iris is an incredibly useful AI tool for responding to infosec questionnaires. It’s easy to use, affordable, and backed by excellent customer service. What really sets Iris apart is its responsiveness to user feedback; not only do they welcome suggestions, but they actually act on them. The platform keeps improving, making it more efficient and effective by the day. Review collected by and hosted on G2.com.

There’s always room for improvement, but with the pace of updates and enhancements, any minor limitations are quickly addressed. Review collected by and hosted on G2.com.

- Ease of use and intuitiveness

- Implementation took 1-2 hours versus days

- Continued enhancements

- Product transparency

- Willingness to learn from customers

- AEs referred to tool as 'Magic Machine' Review collected by and hosted on G2.com.

N/A. At the time of purchase, we were performing this process entirely manually. Review collected by and hosted on G2.com.

Iris has been a total game-changer for our RFP process, saving us tons of time and making everything way more efficient. The AI is super smart, and the platform is really easy to use. Plus, their support team is always helpful and quick to respond. If you deal with RFPs, this is a no-brainer—10/10! Review collected by and hosted on G2.com.

Honestly nothing, for such a relatively young company they are so receptive to feedback and respond so quickly. Review collected by and hosted on G2.com.

Iris allows me to kick off assessments, cut research time, and not rely on busy stakeholders to find answers. It was very easy to set up and anytime I've had a question or "it would be nice to have" idea it was either already in the works or ready for me to try out. Review collected by and hosted on G2.com.

I haven't disliked anything about IRIS. It has continued to mature and meet my needs as the complexity of assessments has grown. Review collected by and hosted on G2.com.

the ai suggestions are actually useful and not just generic fluff plus it’s fast. We went from spending days on a response to maybe a few hours, tops Review collected by and hosted on G2.com.

Some of the answers need a bit of editing, especially for niche questions, but it’s still way faster than doing it all manually Review collected by and hosted on G2.com.