Helpdesk 365
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Helpdesk 365
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4.7 out of 5 stars
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Helpdesk 365 Pricing Overview

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Helpdesk 365 has 4 pricing editions, from $11.99 to $64.99. A free trial of Helpdesk 365 is also available. Look at different pricing editions below and see what edition and features meet your budget and needs.
NamePriceFeatures
Standard
Starting at $11.99
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per user / month, billed yearly
  • 25 ticket requesters
  • 2 Support tickets per year
  • Free updates via Microsoft store
  • Integrates with Office 365
  • SharePoint-hosted app
Plus
Starting at $24.99
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per user / month, billed yearly
  • 50 ticket requesters
  • Unlimited support tickets
  • Service fields
  • Custom signatures
  • Ticket fields customization
Premium
Starting at $44.99
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per user / month, billed yearly
  • Unlimited ticket requesters
  • Unlimited support
  • Customer satisfaction Surveys
  • Create & update ticket from emails
  • Available in 10 Languages
Enterprise
Starting at $64.99
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per user / month, billed yearly
  • Dedicated account manager
  • Kanban View & Modern view
  • Map with your custom columns
  • Multiple SLA choices
  • Auto escalate tickets

Helpdesk 365 pricing & plans

Free Trial is available
Pricing information for Helpdesk 365 is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Helpdesk 365 must be conducted with the seller.
Pricing information was last updated on February 24, 2025
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Helpdesk 365 Pricing Reviews

Verified User in Sporting Goods
AS
Mid-Market(51-1000 emp.)
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Review source: In-app
What do you like best about Helpdesk 365?

The support team is eager to help me the best they can, in a very effective way Review collected by and hosted on G2.com.

What do you dislike about Helpdesk 365?

I can't think of a major downside about Helpdesk 365 Review collected by and hosted on G2.com.

What problems is Helpdesk 365 solving and how is that benefiting you?

We receive a lot of internal tickets from our users and Helpdesk 365 helps us manage them very easily Review collected by and hosted on G2.com.

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Response from Dharm Keerti of Helpdesk 365
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Thank you very much for your positive feedback! We are glad to hear that our support team has been able to assist you effectively. We are committed to providing top-notch service to all our customers. If you ever have any questions or need further assistance, please feel free to reach out to us. We are available 24/7 to help make your experience with Helpdesk 365 as smooth as possible. Thank you for trusting Helpdesk 365!

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Helpdesk 365
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