348 Guidebook Reviews
Easy to let my participants know what's going on in a very timely manner. Review collected by and hosted on G2.com.
I guess the initial setup can be time consuming, but I don't do that part any more. Review collected by and hosted on G2.com.
The time it takes to upload data. if it is accurate, it takes no time. I also like the error messages letting you know if there are any and where to find it, extremely helpful! Review collected by and hosted on G2.com.
Creating Groups. It is a one-by-one effort and is very time consuming. Alos, an attendee cannot be part of different groups. This should be something looked at as I find the "create groups" option a time consuming out of date experience. Review collected by and hosted on G2.com.
I most appreciate having a dedicated builder. At the start, they were integral in helping us build the best product for our festivals. And they did a great job training us how to navigate the builder ourselves and I feel very competent in using Guidebook now. Review collected by and hosted on G2.com.
There really aren't any downsides to using Guidebook. Yes, it is expensive, but at the same time our account manager is wonderful and worked with us to make sure the costs are appropriate. Review collected by and hosted on G2.com.
Guidebook is very easy to use and has so many features that make it simple to manage our events. Review collected by and hosted on G2.com.
Sometimes I feel like the labels of what descriptions are confusing, but that could be user error! Review collected by and hosted on G2.com.
We love how Guidebook is very easy to learn and setup. It has a nice clean and esthetically pleasing interface. The process for getting an app launched is also very quick if you utilize the Guidebook container. Review collected by and hosted on G2.com.
The pricing structure changed in 2024 and become unaffordable to many of the organizations I work with. Review collected by and hosted on G2.com.
I recently used the Guidebook app for an event, and it was fantastic! The app is incredibly easy to navigate, making it simple for everyone to navigate, making it simple for everyone to access schedules and important information. The networking and gaming features were a big hit with participants, adding a fun and interactive element ot he experience. Highly recommend Guidebook for any event planning needs! Review collected by and hosted on G2.com.
The cost and plans are not ideal, would love to see a plan that includes several events for one price. I bought a two year plan under the impression we could use it for several events. Review collected by and hosted on G2.com.
Guidebook is easy to navigate, has every feature we need, and has a great customer support team Review collected by and hosted on G2.com.
I wish it included a way to organize events on a larger calendar Review collected by and hosted on G2.com.
Guidebook provides an interactive schedule, countless customizable options, interactive options to encourage user engagement. Their support team is quick to respond and always very helpful. The app is very easy to use as well. Review collected by and hosted on G2.com.
The app and function is great, but it woudl be great if there was a way to share information from the app and our CRM, Slate to track event day participation. Review collected by and hosted on G2.com.
Guidebook allows us to share pertinent information with a large group of people quickly. We can also make changes easily and store information for multiple events in the same database. Our reps are always quick to respond, knowledgable, and wonderful collaborators. Users can easily access the tool and like that they have information at their fingertips. Review collected by and hosted on G2.com.
I can't think of much to dislike about the platform. Review collected by and hosted on G2.com.
The guides can be layout in a couple of ways, which is super convenient.
We have gotten quick responses from the customer service side Review collected by and hosted on G2.com.
When you make changes on the calendar, it takes at least 2 hours for changes to occur. That is very limiting when you are running program and there are sudden changes. Review collected by and hosted on G2.com.
