
Antoine M.
"Great app but too much downtime. Not reliable."
What do you like best about Disco?
The disco platform looks really nice and is really easy to use. And it offers a lot of customisation. Review collected by and hosted on G2.com.
What do you dislike about Disco?
The problem is that they keep pushing out updates that they haven't tested, and they keep causing the same problems over and over again. It's so exhausting and frustrating. Every month I get a LOT of complaints from my customers because overnight some core functionality stops working. And because of that, they can't use my product at all. This is very frustrating for my customers and for me. The problem is usually solved after 48-72 hours. That means yes, 2-3 days where my customers can't use my product. And then 1 month later, the exact same problem comes up again, causing the same downtime. Or sometimes a new problem. But basically I have calculated that the downtime is about 10%. I don't know any other company that offers services with only 90% uptime. That is a disaster. They over promise and under deliver. If you have a serious business, with real customers, then you should go for a more mature platform. To me they are still in beta and behaving like we are just testers. Despite paying full price. Review collected by and hosted on G2.com.
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This review has been translated from English using AI.