Iris has been an awesome tool to jumpstart the efficiency of security questionnaire response and reviews. The ease with which sales reps can input questionnaires of all shapes and sizes for reivew, the quality of the responses generated by Iris, the manual review process and the resulting output have saved me hours of time and effort per request.
In addition to this, the support from Iris has been world class. Any tiny issue, weird fringe use case, question about the tool or even just throwing random feature requests has been met with quick and enthusiastic response from Iris. They are always happy to consider anything we suggest or walk through any issue we may encounter. Bewertung gesammelt von und auf G2.com gehostet.
Kinks have popped up that have occassionally slowed down our usage but each of those issues has been fixed with lightning speed. Bewertung gesammelt von und auf G2.com gehostet.
The AI Iris uses produces authentic answers, nothing that feels overly saturated by AI wordsmithing. It truly reads from previous content and answers questions correctly and with added value, allowing my team and I to remove the need to brainstorm around every question on an RFP, and just review the output, changing a just a few answers. The tool is simple, easy to use, and was implemented quickly, allowing us to get to work as soon as we got our hands on the software.
The company is small/agile enough to develop product at a rapid rate - it seems like new features are released every time you jump into the platform.
The team is incredible, from rallying around any concerns, to implementing solutions instantly, and jumping on late night calls to answer questions about RFPs when getting started, they're dedicated to their customer's success. Bewertung gesammelt von und auf G2.com gehostet.
I've only had two things I've disliked about Iris to date, and both have been addressed in product releases within a month of our go-live. One was the ability to take bulk actions on the questions to mass update reviewers or certain items, and the other was to export in the original format. The team heard these concerns and implemented them before we even input our 2nd project. Bewertung gesammelt von und auf G2.com gehostet.
What I like most about the platform is its impressive speed and accuracy in handling RFPs and security questionnaires. It significantly reduces the manual effort involved, saving us countless hours on repetitive tasks. The outstanding customer support team is always responsive and helpful, and the seamless integrations with our existing tools make the entire process even more efficient. It’s a game-changer for our workflow! Bewertung gesammelt von und auf G2.com gehostet.
So far, I haven’t identified any dislikes—it’s been a seamless experience! Bewertung gesammelt von und auf G2.com gehostet.
I have tried a handful of tools to help increase efficiency around the RFP process and Iris is the only one that has actually worked. Any tool can be accurate and pull from the right sources, it is the extra features that make Iris incredible like 1) confidence scores 2) being able to natively push back to original formats 3) collaboration with colleagues and 4) being able to use iris for one off questions as well as for entire rfps. Their team is incredible and extremely responsive to feedback,. Bewertung gesammelt von und auf G2.com gehostet.
Nothing. Any time I have feedback, the team is quick to be on it and keep me updated along the way. Bewertung gesammelt von und auf G2.com gehostet.
The platform is super powerful and flexible, while being very easy to use. The AI capabilities are real, and brought immediate value to our organization. Our biggest painpoint - which Iris addressed in a big way - was how quickly we are able to produce that "first draft" of RFP responses. A process which had previously taken days has been whittled down to hours, and continues to improve as the system learns. We gained immediate value from Iris from day 1.
Onboarding was quick and seamless, and the Iris team is great to work with: Genuinely good people who know their stuff and put the customer first - always seeking feedback on how to improve the Iris experience, and every update has really helpful features.
We are just scratching the surface on leveraging Iris for other uses within my company in addition to responding to RFPs and questionnaires. Bewertung gesammelt von und auf G2.com gehostet.
There isn't one thing I dislike about Iris - the one issue we had uncovered during testing (not being able to export responses until the questionnaire was completed) was literally addressed the following week in the next update. Iris has a great team that is keen to listen and continually improve the Iris experience. Bewertung gesammelt von und auf G2.com gehostet.
Iris is an incredibly useful AI tool for responding to infosec questionnaires. It’s easy to use, affordable, and backed by excellent customer service. What really sets Iris apart is its responsiveness to user feedback; not only do they welcome suggestions, but they actually act on them. The platform keeps improving, making it more efficient and effective by the day. Bewertung gesammelt von und auf G2.com gehostet.
There’s always room for improvement, but with the pace of updates and enhancements, any minor limitations are quickly addressed. Bewertung gesammelt von und auf G2.com gehostet.
- Benutzerfreundlichkeit und Intuitivität
- Implementierung dauerte 1-2 Stunden im Vergleich zu Tagen
- Fortlaufende Verbesserungen
- Produkttransparenz
- Bereitschaft, von Kunden zu lernen
- AEs bezeichneten das Tool als 'Zaubermaschine' Bewertung gesammelt von und auf G2.com gehostet.
Zum Zeitpunkt des Kaufs führten wir diesen Prozess vollständig manuell durch. Bewertung gesammelt von und auf G2.com gehostet.
Iris has been a total game-changer for our RFP process, saving us tons of time and making everything way more efficient. The AI is super smart, and the platform is really easy to use. Plus, their support team is always helpful and quick to respond. If you deal with RFPs, this is a no-brainer—10/10! Bewertung gesammelt von und auf G2.com gehostet.
Honestly nothing, for such a relatively young company they are so receptive to feedback and respond so quickly. Bewertung gesammelt von und auf G2.com gehostet.
Iris ermöglicht es mir, Bewertungen zu starten, die Forschungszeit zu verkürzen und nicht auf beschäftigte Stakeholder angewiesen zu sein, um Antworten zu finden. Es war sehr einfach einzurichten und jedes Mal, wenn ich eine Frage oder eine "es wäre schön zu haben"-Idee hatte, war sie entweder bereits in Arbeit oder bereit für mich zum Ausprobieren. Bewertung gesammelt von und auf G2.com gehostet.
Ich habe nichts an IRIS nicht gemocht. Es hat sich weiterentwickelt und meinen Bedürfnissen entsprochen, während die Komplexität der Bewertungen zugenommen hat. Bewertung gesammelt von und auf G2.com gehostet.
Die KI-Vorschläge sind tatsächlich nützlich und nicht nur allgemeines Geschwafel, außerdem sind sie schnell. Wir sind von Tagen, die wir für eine Antwort benötigten, auf vielleicht ein paar Stunden, höchstens, umgestiegen. Bewertung gesammelt von und auf G2.com gehostet.
Einige der Antworten benötigen ein wenig Bearbeitung, insbesondere bei speziellen Fragen, aber es ist immer noch viel schneller, als alles manuell zu machen. Bewertung gesammelt von und auf G2.com gehostet.