Compare Kaseya VSA and NinjaOne 
At a Glance
Market Segments
Small-Business (51.6% of reviews)
Mid-Market (49.2% of reviews)
Entry-Level Pricing
standard
No pricing available
Kaseya VSA
Star Rating
(320)4.1 out of 5
Market Segments
Small-Business (51.6% of reviews)
Entry-Level Pricing
standard
Free Trial is available
Learn more about Kaseya VSANinjaOne
Star Rating
(1,882)4.7 out of 5
Market Segments
Mid-Market (49.2% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
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Pricing
Entry-Level Pricing
Kaseya VSA
Kaseya VSA Pricing
standard
Full featured solution for IT departments and MSPs.
- Discover, Audit, Inventory, Monitor - Clients, Servers & Networks
- Remote Control
- Patch Management
NinjaOne
No pricing availableFree Trial
Kaseya VSA
Free Trial is available
NinjaOne
Free Trial is available
Ratings
Meets Requirements
8.4
252
9.1
1,731
Ease of Use
7.7
260
9.2
1,748
Ease of Setup
7.2
215
9.3
1,593
Ease of Admin
7.9
214
9.2
1,561
Quality of Support
7.4
241
9.2
1,669
Has the product been a good partner in doing business?
7.8
206
9.5
1,529
Product Direction (% positive)
7.4
253
9.8
1,730
Features by Category
Administration
Not enough data
8.1
312
Not enough data
8.7
326
Not enough data
8.3
332
Service Desk
Not enough data
8.2
328
Not enough data
8.0
324
Not enough data
8.0
305
Management
Not enough data
8.4
311
Not enough data
9.0
315
Not enough data
8.7
297
Not enough data
8.8
297
Not enough data
8.5
281
Functionality
Not enough data
7.6
293
Not enough data
8.6
304
Not enough data
8.9
316
Not enough data
8.9
320
Compatibility
Not enough data
8.7
139
Not enough data
7.8
121
Not enough data
8.1
121
Not enough data
8.0
115
Management
Not enough data
Feature Not Available
Not enough data
8.1
131
Not enough data
8.6
132
Not enough data
8.8
142
Not enough data
9.1
139
Compliance
Not enough data
8.8
125
Not enough data
8.3
119
Not enough data
Feature Not Available
Functionality
Not enough data
Feature Not Available
Not enough data
8.7
152
Not enough data
8.9
160
Not enough data
8.3
155
Not enough data
Feature Not Available
Compatibility
Not enough data
8.8
163
Not enough data
8.5
155
Not enough data
8.3
150
Management
Not enough data
8.2
153
Not enough data
8.8
157
Not enough data
8.6
156
Administration
8.3
119
|
Verified
9.2
1039
|
Verified
7.3
98
|
Verified
8.0
853
7.8
111
|
Verified
8.6
982
|
Verified
Monitoring and Management
8.5
116
|
Verified
9.3
1034
|
Verified
7.7
111
8.5
959
7.7
112
|
Verified
8.7
1002
|
Verified
8.1
115
|
Verified
9.0
1035
|
Verified
Organization
7.6
100
|
Verified
8.0
836
|
Verified
Service Management
6.7
97
|
Verified
7.3
831
8.5
117
|
Verified
9.1
984
|
Verified
7.9
105
|
Verified
8.6
914
|
Verified
Scope
Not enough data
8.9
128
Not enough data
9.0
136
Security
Not enough data
8.6
134
Not enough data
8.2
117
Not enough data
7.4
117
Management
Not enough data
9.0
130
Not enough data
8.7
130
Not enough data
8.7
123
Not enough data
8.7
125
Not enough data
8.0
112
Functionality
Not enough data
8.9
399
Not enough data
9.0
413
Not enough data
8.3
369
Not enough data
8.8
365
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
8.4
337
Not enough data
8.4
343
Not enough data
7.8
307
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
9.2
345
|
Verified
Not enough data
9.1
345
|
Verified
Not enough data
8.3
304
|
Verified
Management Tools
Not enough data
8.3
298
Not enough data
8.6
312
|
Verified
Not enough data
8.4
298
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Asset Inventory
Not enough data
9.0
623
Not enough data
8.9
617
Not enough data
7.9
559
Not enough data
Feature Not Available
Not enough data
8.3
571
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Management
Not enough data
9.1
579
Not enough data
8.7
542
Not enough data
8.0
514
Not enough data
8.2
542
Administration
8.7
103
9.1
769
8.0
98
8.7
742
7.7
88
7.7
671
8.6
104
9.2
768
8.2
92
8.9
719
7.7
97
8.8
746
Maintenance
8.7
100
9.2
761
7.0
82
7.6
604
Communication
7.3
91
7.8
637
5.3
77
Feature Not Available
5.5
76
Feature Not Available
6.5
75
7.0
587
Security
7.4
79
8.1
616
7.7
86
8.3
649
Device Support
6.1
80
7.4
624
7.6
92
8.4
671
7.5
91
8.4
661
Performance
7.8
94
8.2
718
Functionality
Not enough data
8.8
145
Not enough data
7.9
126
Not enough data
8.1
127
Not enough data
8.5
136
Performance
Not enough data
8.6
145
Not enough data
8.4
135
Not enough data
Feature Not Available
Not enough data
8.6
140
Generative AI
Not enough data
Feature Not Available
Management and Discovery - IT Documentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations - IT Documentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incident Management
7.9
58
Not enough data
8.0
57
Not enough data
8.0
60
Not enough data
7.3
59
Not enough data
7.6
54
Not enough data
Reporting
7.3
68
Not enough data
6.8
55
Not enough data
6.5
50
Not enough data
Access & Usability
6.5
53
Not enough data
7.6
55
Not enough data
7.9
57
Not enough data
8.0
49
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.3
157
Operating System
Not enough data
9.1
175
Not enough data
8.0
172
Not enough data
8.0
169
Management
Not enough data
8.3
170
Not enough data
7.9
161
Not enough data
8.0
162
Not enough data
7.9
163
Not enough data
8.0
162
Security
Not enough data
8.4
165
Not enough data
8.4
163
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
7.3
85
8.0
297
Platform
7.1
79
7.6
289
8.3
122
8.8
300
7.7
84
8.0
281
8.3
111
8.5
298
7.6
93
8.2
293
Security
7.7
96
8.6
302
8.2
119
9.1
307
Feature Not Available
7.4
283
8.0
103
8.6
294
7.6
93
8.0
282
Categories
Categories
Shared Categories
Kaseya VSA and NinjaOne are categorized as Remote Monitoring & Management (RMM), Remote Support, Enterprise IT Management, and Patch Management
Unique Categories
Kaseya VSA is categorized as Service Desk
Reviews
Reviewers' Company Size
Kaseya VSA
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
37.3%
Computer & Network Security
9.2%
Primary/Secondary Education
2.6%
Computer Networking
2.6%
Financial Services
2.3%
Other
46.1%
Information Technology and Services
28.0%
Computer & Network Security
13.3%
Hospital & Health Care
4.4%
Computer Software
3.2%
Manufacturing
3.0%
Other
48.1%
Most Helpful Reviews
Kaseya VSA
Most Helpful Favorable Review
Christopher B.
Verified User in Information Technology and Services
The ability to monitor backups under single pane of glass, with email alerts on backup completion, failure and warnings. I haven't been able to test the replication portion, but it is a nice feature for those who utilize it.
Most Helpful Critical Review
Frank B.
Verified User in Information Technology and Services
The security and the guidance to secure our own server. They got HACKED and the security holes were known for quite a while. On the day of the hack only an email was sent, no phone call, telling us to shut down our server. We couldn't bring it up for 2...
NinjaOne
Most Helpful Favorable Review
Adam L.
Verified User in Recreational Facilities and Services
Easy to Deploy and implement and integrate into our systems from startup, and gives super detailed information. It saves us a lot of time because we are spread out over 75 locations and can remote in to help our employees! I use this daily to complete...
Most Helpful Critical Review
Verified User in Utilities
It was frustating to use with my computer that had two monitors. I often had to go to my settings and mirror my screens to be able to use on my home computer. I would have liked to be able to use two screens at home as well.
Christopher B.
Verified User in Information Technology and Services
The ability to monitor backups under single pane of glass, with email alerts on backup completion, failure and warnings. I haven't been able to test the replication portion, but it is a nice feature for those who utilize it.
Adam L.
Verified User in Recreational Facilities and Services
Easy to Deploy and implement and integrate into our systems from startup, and gives super detailed information. It saves us a lot of time because we are spread out over 75 locations and can remote in to help our employees! I use this daily to complete...
Frank B.
Verified User in Information Technology and Services
The security and the guidance to secure our own server. They got HACKED and the security holes were known for quite a while. On the day of the hack only an email was sent, no phone call, telling us to shut down our server. We couldn't bring it up for 2...
Verified User in Utilities
It was frustating to use with my computer that had two monitors. I often had to go to my settings and mirror my screens to be able to use on my home computer. I would have liked to be able to use two screens at home as well.
Alternatives
Discussions
What does Kaseya do?
1 comment
Official Response from Kaseya VSA
Kaseya provides cloud-based IT management and security software that enables IT organizations and Managed Service Providers (MSPs) to deliver high-quality IT...Read more
Does VSA integrate with any other related providers?
1 comment
Official Response from Kaseya VSA
VSA has various integrations with other providers to help you tie together your IT infrastructure. Kaseya offers a full suite of IT solutions through their...Read more
Where is Kaseya located?
1 comment
Official Response from Kaseya VSA
Kaseya is headquartered in Dublin, Ireland and has a presence in over 20 countries. Our U.S. headquarters is in Waltham, Massachusetts. Visit the Contact Us...Read more
Do I need a WSUS Server to enable patch management on Windows devices?
6 comments
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 comments
BA
Hey Sam,
We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
Does NinjaRMM hold weight against other RMM in other opinions?
2 comments
NS
Ninja handles patching and third-party software management, along with an integrated ticketing system and full control of scripting.
It also integrates...Read more
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