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Best CRM Software for Medium-Sized Businesses

Julie Jung
JJ
Researched and written by Julie Jung

Products classified in the overall CRM category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business CRM to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business CRM category.

In addition to qualifying for inclusion in the CRM Software category, to qualify for inclusion in the Medium-Sized Business CRM Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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Salesforce Sales Cloud
(23,344)4.4 out of 5
Optimized for quick response
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25% off: Starting at $18.75/user/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost pr

    Users
    • Account Executive
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 34% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Salesforce Sales Cloud is a CRM platform designed to manage customer relationships, sales pipelines, and business operations, offering features such as lead management, customizable dashboards, automation, and integration capabilities.
    • Reviewers like the platform's comprehensive lead management, customizable dashboards, automation of repetitive tasks, collaboration features, scalability, mobile accessibility, integration capabilities, customizable features, and enhanced reporting and forecasting.
    • Users experienced challenges with the initial setup, advanced customization, cost considerations, learning curve, performance with large data, support experience, integration management, mobile app features, and occasional system outages.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Salesforce Sales Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4,513
    Features
    3,908
    Lead Management
    2,357
    Customizability
    2,173
    Customization
    2,116
    Cons
    Learning Curve
    2,179
    Missing Features
    1,424
    Expensive
    1,403
    Limitations
    1,362
    Limited Features
    1,295
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Salesforce Sales Cloud features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Workflow Capability
    Average: 8.5
    8.8
    Contact & Account Management
    Average: 8.7
    8.7
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Salesforce
    Company Website
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    583,254 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    78,342 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost pr

Users
  • Account Executive
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 34% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Salesforce Sales Cloud is a CRM platform designed to manage customer relationships, sales pipelines, and business operations, offering features such as lead management, customizable dashboards, automation, and integration capabilities.
  • Reviewers like the platform's comprehensive lead management, customizable dashboards, automation of repetitive tasks, collaboration features, scalability, mobile accessibility, integration capabilities, customizable features, and enhanced reporting and forecasting.
  • Users experienced challenges with the initial setup, advanced customization, cost considerations, learning curve, performance with large data, support experience, integration management, mobile app features, and occasional system outages.
Salesforce Sales Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4,513
Features
3,908
Lead Management
2,357
Customizability
2,173
Customization
2,116
Cons
Learning Curve
2,179
Missing Features
1,424
Expensive
1,403
Limitations
1,362
Limited Features
1,295
Salesforce Sales Cloud features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.9
8.5
Workflow Capability
Average: 8.5
8.8
Contact & Account Management
Average: 8.7
8.7
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Salesforce
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
583,254 Twitter followers
LinkedIn® Page
www.linkedin.com
78,342 employees on LinkedIn®
HubSpot Sales Hub
(12,380)4.4 out of 5
Optimized for quick response
View top Consulting Services for HubSpot Sales Hub
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sales Hub is a modern sales software designed to help growing teams build pipeline, deepen relationships, and close more deals - faster. It combines powerful sales engagement tools, AI-powered product

    Users
    • Account Executive
    • Business Development Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Small-Business
    • 34% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Hubspot is a platform that allows users to manage contacts, automate campaigns, and generate reports, with features such as email tracking, pipeline management, and integration with other tools.
    • Reviewers frequently mention the ease of use, the ability to easily upload and edit contacts, the comprehensive reporting options, and the high level of customization that Hubspot offers.
    • Users experienced issues with the steep learning curve for setting up advanced features, the high cost for higher tier plans, and the lack of intuitiveness in the graphical user interface for reporting.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • HubSpot Sales Hub Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    999
    Features
    632
    Intuitive
    468
    Integrations
    459
    Lead Management
    454
    Cons
    Missing Features
    368
    Limited Features
    307
    Learning Curve
    306
    Expensive
    202
    Limited Customization
    195
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • HubSpot Sales Hub features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Workflow Capability
    Average: 8.5
    8.7
    Contact & Account Management
    Average: 8.7
    8.5
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    HubSpot
    Company Website
    Year Founded
    2006
    HQ Location
    Cambridge, MA
    Twitter
    @HubSpot
    798,112 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    10,439 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sales Hub is a modern sales software designed to help growing teams build pipeline, deepen relationships, and close more deals - faster. It combines powerful sales engagement tools, AI-powered product

Users
  • Account Executive
  • Business Development Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Small-Business
  • 34% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Hubspot is a platform that allows users to manage contacts, automate campaigns, and generate reports, with features such as email tracking, pipeline management, and integration with other tools.
  • Reviewers frequently mention the ease of use, the ability to easily upload and edit contacts, the comprehensive reporting options, and the high level of customization that Hubspot offers.
  • Users experienced issues with the steep learning curve for setting up advanced features, the high cost for higher tier plans, and the lack of intuitiveness in the graphical user interface for reporting.
HubSpot Sales Hub Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
999
Features
632
Intuitive
468
Integrations
459
Lead Management
454
Cons
Missing Features
368
Limited Features
307
Learning Curve
306
Expensive
202
Limited Customization
195
HubSpot Sales Hub features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.3
Workflow Capability
Average: 8.5
8.7
Contact & Account Management
Average: 8.7
8.5
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
HubSpot
Company Website
Year Founded
2006
HQ Location
Cambridge, MA
Twitter
@HubSpot
798,112 Twitter followers
LinkedIn® Page
www.linkedin.com
10,439 employees on LinkedIn®

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Zoho CRM
(2,794)4.1 out of 5
Optimized for quick response
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DealsSpecial offer!
50% off: $7/user/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales fu

    Users
    • Owner
    • CEO
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 58% Small-Business
    • 28% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoho CRM is a customer relationship management tool that automates repetitive tasks such as email follow-ups, task assignments, and appointment scheduling, and integrates with many popular applications.
    • Reviewers like the customizable interface, robust automation features, seamless integration with other Zoho tools, and the ability to create custom workflows tailored to their specific business processes.
    • Reviewers mentioned limitations when trying to connect Zoho CRM with niche or industry-specific tools, occasional technical glitches, and a steep learning curve for new users.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zoho CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    167
    Features
    127
    Integrations
    89
    Lead Management
    89
    Easy Integrations
    78
    Cons
    Learning Curve
    47
    Missing Features
    43
    Slow Loading
    38
    Integration Issues
    36
    Limited Features
    34
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoho CRM features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.1
    Workflow Capability
    Average: 8.5
    8.5
    Contact & Account Management
    Average: 8.7
    8.2
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoho
    Company Website
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    103,834 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    26,328 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales fu

Users
  • Owner
  • CEO
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 58% Small-Business
  • 28% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoho CRM is a customer relationship management tool that automates repetitive tasks such as email follow-ups, task assignments, and appointment scheduling, and integrates with many popular applications.
  • Reviewers like the customizable interface, robust automation features, seamless integration with other Zoho tools, and the ability to create custom workflows tailored to their specific business processes.
  • Reviewers mentioned limitations when trying to connect Zoho CRM with niche or industry-specific tools, occasional technical glitches, and a steep learning curve for new users.
Zoho CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
167
Features
127
Integrations
89
Lead Management
89
Easy Integrations
78
Cons
Learning Curve
47
Missing Features
43
Slow Loading
38
Integration Issues
36
Limited Features
34
Zoho CRM features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 8.9
8.1
Workflow Capability
Average: 8.5
8.5
Contact & Account Management
Average: 8.7
8.2
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Zoho
Company Website
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
103,834 Twitter followers
LinkedIn® Page
www.linkedin.com
26,328 employees on LinkedIn®
SAP Sales Cloud
(895)4.2 out of 5
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  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SAP Sales Cloud is a cutting-edge sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Leveraging SAP Sales Cloud, o

    Users
    • Consultant
    • Associate Consultant
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 47% Enterprise
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SAP Sales Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    91
    Features
    53
    Analytics
    51
    Integrations
    44
    Feature Richness
    43
    Cons
    Learning Curve
    57
    Expensive
    34
    Slow Loading
    25
    Limited Customization
    23
    Not Intuitive
    21
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SAP Sales Cloud features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Workflow Capability
    Average: 8.5
    8.3
    Contact & Account Management
    Average: 8.7
    8.2
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SAP
    Company Website
    Year Founded
    1972
    HQ Location
    Walldorf
    Twitter
    @SAP
    299,880 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    129,051 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SAP Sales Cloud is a cutting-edge sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Leveraging SAP Sales Cloud, o

Users
  • Consultant
  • Associate Consultant
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 47% Enterprise
  • 35% Mid-Market
SAP Sales Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
91
Features
53
Analytics
51
Integrations
44
Feature Richness
43
Cons
Learning Curve
57
Expensive
34
Slow Loading
25
Limited Customization
23
Not Intuitive
21
SAP Sales Cloud features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.9
8.3
Workflow Capability
Average: 8.5
8.3
Contact & Account Management
Average: 8.7
8.2
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
SAP
Company Website
Year Founded
1972
HQ Location
Walldorf
Twitter
@SAP
299,880 Twitter followers
LinkedIn® Page
www.linkedin.com
129,051 employees on LinkedIn®
Pipedrive
(2,540)4.3 out of 5
View top Consulting Services for Pipedrive
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DealsSpecial offer!
30% off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pipedrive is an easy-to-use sales CRM (customer relationship management) tool that empowers teams of all sizes to close more deals. With its customizable sales pipelines, real-time insights and powerf

    Users
    • CEO
    • Sales Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 71% Small-Business
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Pipedrive Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    454
    Features
    209
    Intuitive
    206
    Simple
    188
    Lead Management
    181
    Cons
    Missing Features
    179
    Limited Features
    118
    Learning Curve
    106
    Integration Issues
    85
    Expensive
    78
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Pipedrive features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Workflow Capability
    Average: 8.5
    8.5
    Contact & Account Management
    Average: 8.7
    8.8
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Pipedrive
    Company Website
    Year Founded
    2010
    HQ Location
    New York
    Twitter
    @pipedrive
    13,860 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    985 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pipedrive is an easy-to-use sales CRM (customer relationship management) tool that empowers teams of all sizes to close more deals. With its customizable sales pipelines, real-time insights and powerf

Users
  • CEO
  • Sales Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 71% Small-Business
  • 24% Mid-Market
Pipedrive Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
454
Features
209
Intuitive
206
Simple
188
Lead Management
181
Cons
Missing Features
179
Limited Features
118
Learning Curve
106
Integration Issues
85
Expensive
78
Pipedrive features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.3
Workflow Capability
Average: 8.5
8.5
Contact & Account Management
Average: 8.7
8.8
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Pipedrive
Company Website
Year Founded
2010
HQ Location
New York
Twitter
@pipedrive
13,860 Twitter followers
LinkedIn® Page
www.linkedin.com
985 employees on LinkedIn®
Close
(1,792)4.7 out of 5
Optimized for quick response
6th Easiest To Use in CRM software
View top Consulting Services for Close
Save to My Lists
Entry Level Price:Starting at $9.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Close is a CRM that helps small, scaling businesses close deals fast. We combine the power of a CRM with built-in communication, automation, coaching and reporting tools to help teams quickly manage,

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 79% Small-Business
    • 21% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Close is a CRM platform with functionalities such as dialer, emailer, SMS, and automation, designed for data management and outreach.
    • Users frequently mention the ease of use, seamless integrations, and the ability to link work email to the CRM, making it easier to use and manage contacts and messages in one platform.
    • Reviewers mentioned issues with importing data via CSV, lack of customer support via chat, and occasional lags when dealing with large amounts of data.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Close Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    816
    Helpful
    483
    Features
    474
    Simple
    401
    Intuitive
    398
    Cons
    Missing Features
    274
    Call Issues
    213
    Limited Features
    149
    Learning Curve
    105
    Limited Customization
    98
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Close features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Workflow Capability
    Average: 8.5
    9.0
    Contact & Account Management
    Average: 8.7
    9.0
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Close
    Company Website
    Year Founded
    2013
    HQ Location
    San Francisco, California
    Twitter
    @Close
    6,485 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    177 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Close is a CRM that helps small, scaling businesses close deals fast. We combine the power of a CRM with built-in communication, automation, coaching and reporting tools to help teams quickly manage,

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 79% Small-Business
  • 21% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Close is a CRM platform with functionalities such as dialer, emailer, SMS, and automation, designed for data management and outreach.
  • Users frequently mention the ease of use, seamless integrations, and the ability to link work email to the CRM, making it easier to use and manage contacts and messages in one platform.
  • Reviewers mentioned issues with importing data via CSV, lack of customer support via chat, and occasional lags when dealing with large amounts of data.
Close Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
816
Helpful
483
Features
474
Simple
401
Intuitive
398
Cons
Missing Features
274
Call Issues
213
Limited Features
149
Learning Curve
105
Limited Customization
98
Close features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.9
8.7
Workflow Capability
Average: 8.5
9.0
Contact & Account Management
Average: 8.7
9.0
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Close
Company Website
Year Founded
2013
HQ Location
San Francisco, California
Twitter
@Close
6,485 Twitter followers
LinkedIn® Page
www.linkedin.com
177 employees on LinkedIn®
EngageBay All-in-One Suite
(501)4.6 out of 5
8th Easiest To Use in CRM software
Save to My Lists
DealsSpecial offer!
30% off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    EngageBay is world's #1 affordable all-in-one marketing, sales, and support CRM software supporting over 150,000+ growing companies around the world. EngageBay helps companies to acquire, engage,

    Users
    • Marketing Manager
    • Founder
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 67% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • EngageBay All-in-One Suite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    198
    Customer Support
    153
    Features
    142
    Affordable
    102
    Automation
    97
    Cons
    Missing Features
    89
    Limited Features
    61
    Learning Curve
    43
    Limited Customization
    31
    Slow Loading
    30
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • EngageBay All-in-One Suite features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Workflow Capability
    Average: 8.5
    9.2
    Contact & Account Management
    Average: 8.7
    8.8
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    EngageBay Inc
    Year Founded
    2018
    HQ Location
    Wilmington, Delaware
    Twitter
    @engagebay
    17,069 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    74 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

EngageBay is world's #1 affordable all-in-one marketing, sales, and support CRM software supporting over 150,000+ growing companies around the world. EngageBay helps companies to acquire, engage,

Users
  • Marketing Manager
  • Founder
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 67% Small-Business
  • 32% Mid-Market
EngageBay All-in-One Suite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
198
Customer Support
153
Features
142
Affordable
102
Automation
97
Cons
Missing Features
89
Limited Features
61
Learning Curve
43
Limited Customization
31
Slow Loading
30
EngageBay All-in-One Suite features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
8.9
Workflow Capability
Average: 8.5
9.2
Contact & Account Management
Average: 8.7
8.8
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
EngageBay Inc
Year Founded
2018
HQ Location
Wilmington, Delaware
Twitter
@engagebay
17,069 Twitter followers
LinkedIn® Page
www.linkedin.com
74 employees on LinkedIn®
Read EngageBay All-in-One Suite Reviews
CRMOne
(1,016)4.8 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The lack of a centralised CRM system can result in data disorganisation, ineffective communication, missed sales opportunities and limited customer insights. Many small to mid sized companies struggle

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Financial Services
    Market Segment
    • 33% Small-Business
    • 25% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • CrmOne is a tool that manages customer data, automates sales, and provides website design and content management.
    • Reviewers frequently mention the tool's ability to handle customer data across departments, automate sales, provide real-time updates, and offer AI-generated content that saves time.
    • Users reported issues such as lack of dark mode support, limited hosting options, lack of advanced project management features, and limited third-party integrations.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • CRMOne Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    234
    Features
    219
    Lead Management
    196
    Customer Management
    161
    Automation
    137
    Cons
    Learning Curve
    158
    Limited Customization
    106
    Steep Learning Curve
    57
    Expensive
    55
    Integration Issues
    54
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CRMOne features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.9
    9.4
    Workflow Capability
    Average: 8.5
    9.8
    Contact & Account Management
    Average: 8.7
    9.5
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    CrmOne
    Company Website
    Year Founded
    2022
    HQ Location
    Menlo Park, US
    Twitter
    @crmone_global
    10 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    33 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The lack of a centralised CRM system can result in data disorganisation, ineffective communication, missed sales opportunities and limited customer insights. Many small to mid sized companies struggle

Users
No information available
Industries
  • Marketing and Advertising
  • Financial Services
Market Segment
  • 33% Small-Business
  • 25% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • CrmOne is a tool that manages customer data, automates sales, and provides website design and content management.
  • Reviewers frequently mention the tool's ability to handle customer data across departments, automate sales, provide real-time updates, and offer AI-generated content that saves time.
  • Users reported issues such as lack of dark mode support, limited hosting options, lack of advanced project management features, and limited third-party integrations.
CRMOne Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
234
Features
219
Lead Management
196
Customer Management
161
Automation
137
Cons
Learning Curve
158
Limited Customization
106
Steep Learning Curve
57
Expensive
55
Integration Issues
54
CRMOne features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.9
9.4
Workflow Capability
Average: 8.5
9.8
Contact & Account Management
Average: 8.7
9.5
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
CrmOne
Company Website
Year Founded
2022
HQ Location
Menlo Park, US
Twitter
@crmone_global
10 Twitter followers
LinkedIn® Page
www.linkedin.com
33 employees on LinkedIn®
monday CRM
(972)4.6 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$12.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    monday CRM enables revenue teams to sell faster at every stage of the customer journey. The intuitive interface combined with no code automations and AI, allow revenue leaders to adapt the CRM to

    Users
    • Project Manager
    • CEO
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 79% Small-Business
    • 19% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • monday CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    137
    Integrations
    82
    Features
    78
    Customizability
    76
    Automation
    69
    Cons
    Missing Features
    57
    Limited Features
    42
    Learning Curve
    36
    Expensive
    34
    Integration Issues
    34
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • monday CRM features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Workflow Capability
    Average: 8.5
    8.5
    Contact & Account Management
    Average: 8.7
    8.5
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    monday.com
    Company Website
    Year Founded
    2012
    HQ Location
    Tel Aviv
    Twitter
    @mondaydotcom
    41,108 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,196 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

monday CRM enables revenue teams to sell faster at every stage of the customer journey. The intuitive interface combined with no code automations and AI, allow revenue leaders to adapt the CRM to

Users
  • Project Manager
  • CEO
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 79% Small-Business
  • 19% Mid-Market
monday CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
137
Integrations
82
Features
78
Customizability
76
Automation
69
Cons
Missing Features
57
Limited Features
42
Learning Curve
36
Expensive
34
Integration Issues
34
monday CRM features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.7
Workflow Capability
Average: 8.5
8.5
Contact & Account Management
Average: 8.7
8.5
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
monday.com
Company Website
Year Founded
2012
HQ Location
Tel Aviv
Twitter
@mondaydotcom
41,108 Twitter followers
LinkedIn® Page
www.linkedin.com
3,196 employees on LinkedIn®
Creatio
(302)4.6 out of 5
15th Easiest To Use in CRM software
View top Consulting Services for Creatio
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Creatio is a leading AI-powered no-code platform built for enterprises that need agility at scale. It brings together CRM, workflow automation, and cross-departmental collaboration in a single environ

    Users
    • CEO
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 47% Small-Business
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Creatio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    47
    Customizability
    35
    Features
    29
    Customization
    27
    Automation
    26
    Cons
    Missing Features
    16
    Limited Features
    15
    Learning Curve
    12
    Complexity
    10
    Limited Customization
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Creatio features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.9
    9.0
    Workflow Capability
    Average: 8.5
    9.0
    Contact & Account Management
    Average: 8.7
    8.9
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Creatio
    Company Website
    Year Founded
    2014
    HQ Location
    Boston, Massachusetts
    Twitter
    @Creatio_Global
    4,010 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    918 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Creatio is a leading AI-powered no-code platform built for enterprises that need agility at scale. It brings together CRM, workflow automation, and cross-departmental collaboration in a single environ

Users
  • CEO
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 47% Small-Business
  • 39% Mid-Market
Creatio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
47
Customizability
35
Features
29
Customization
27
Automation
26
Cons
Missing Features
16
Limited Features
15
Learning Curve
12
Complexity
10
Limited Customization
9
Creatio features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.9
9.0
Workflow Capability
Average: 8.5
9.0
Contact & Account Management
Average: 8.7
8.9
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Creatio
Company Website
Year Founded
2014
HQ Location
Boston, Massachusetts
Twitter
@Creatio_Global
4,010 Twitter followers
LinkedIn® Page
www.linkedin.com
918 employees on LinkedIn®
Instantly
(3,702)4.8 out of 5
4th Easiest To Use in CRM software
View top Consulting Services for Instantly
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Instantly turns leads into clients with Automated Outreach, Deliverability Network, Sales Engagement, B2B Lead Database & AI-Powered CRM. Find your leads, create your campaigns, connect your se

    Users
    • Founder
    • CEO
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 96% Small-Business
    • 4% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Instantly AI is a platform that automates email marketing tasks, including email warmup, lead verification, and campaign management.
    • Users like the platform's user-friendly interface, AI automation, and the ability to handle large-scale data, which increases email deliverability and open rates.
    • Users experienced issues with the pricing model, finding it a bit high for new startups and small businesses, and some reported occasional system errors and slow customer service.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Instantly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2,125
    Customer Support
    1,573
    Helpful
    1,508
    Features
    1,143
    Simple
    953
    Cons
    Expensive
    471
    Missing Features
    448
    Email Management
    280
    Lead Management
    260
    Limited Features
    238
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Instantly features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    9.0
    Workflow Capability
    Average: 8.5
    9.1
    Contact & Account Management
    Average: 8.7
    9.0
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Instantly
    Company Website
    Year Founded
    2001
    HQ Location
    Sheridan, US
    LinkedIn® Page
    www.linkedin.com
    133 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Instantly turns leads into clients with Automated Outreach, Deliverability Network, Sales Engagement, B2B Lead Database & AI-Powered CRM. Find your leads, create your campaigns, connect your se

Users
  • Founder
  • CEO
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 96% Small-Business
  • 4% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Instantly AI is a platform that automates email marketing tasks, including email warmup, lead verification, and campaign management.
  • Users like the platform's user-friendly interface, AI automation, and the ability to handle large-scale data, which increases email deliverability and open rates.
  • Users experienced issues with the pricing model, finding it a bit high for new startups and small businesses, and some reported occasional system errors and slow customer service.
Instantly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2,125
Customer Support
1,573
Helpful
1,508
Features
1,143
Simple
953
Cons
Expensive
471
Missing Features
448
Email Management
280
Lead Management
260
Limited Features
238
Instantly features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
9.0
Workflow Capability
Average: 8.5
9.1
Contact & Account Management
Average: 8.7
9.0
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Instantly
Company Website
Year Founded
2001
HQ Location
Sheridan, US
LinkedIn® Page
www.linkedin.com
133 employees on LinkedIn®
Kylas Sales CRM
(454)4.7 out of 5
5th Easiest To Use in CRM software
View top Consulting Services for Kylas Sales CRM
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kylas Growth Engine is an ecosystem of technology products, with a Sales CRM at its core, to help Growing Businesses scale with expertise. Kylas is an enterprise-grade Sales CRM software uniquely d

    Users
    • Founder
    • Sales Manager
    Industries
    • Education Management
    • Financial Services
    Market Segment
    • 53% Small-Business
    • 46% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Kylas Sales CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    49
    User-Friendly
    34
    Customer Support
    27
    Lead Management
    21
    Easy Customization
    17
    Cons
    Missing Features
    12
    Integration Issues
    9
    Limited Customization
    8
    Bugs
    7
    Feature Issues
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kylas Sales CRM features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.9
    9.4
    Workflow Capability
    Average: 8.5
    9.5
    Contact & Account Management
    Average: 8.7
    9.5
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kylas Growth Engine
    Year Founded
    2020
    HQ Location
    Pune, Maharashtra
    Twitter
    @Kylas90134359
    20 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    78 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kylas Growth Engine is an ecosystem of technology products, with a Sales CRM at its core, to help Growing Businesses scale with expertise. Kylas is an enterprise-grade Sales CRM software uniquely d

Users
  • Founder
  • Sales Manager
Industries
  • Education Management
  • Financial Services
Market Segment
  • 53% Small-Business
  • 46% Mid-Market
Kylas Sales CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
49
User-Friendly
34
Customer Support
27
Lead Management
21
Easy Customization
17
Cons
Missing Features
12
Integration Issues
9
Limited Customization
8
Bugs
7
Feature Issues
7
Kylas Sales CRM features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.9
9.4
Workflow Capability
Average: 8.5
9.5
Contact & Account Management
Average: 8.7
9.5
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Kylas Growth Engine
Year Founded
2020
HQ Location
Pune, Maharashtra
Twitter
@Kylas90134359
20 Twitter followers
LinkedIn® Page
www.linkedin.com
78 employees on LinkedIn®
Read Kylas Sales CRM Reviews
Oracle EBS CRM
(231)3.9 out of 5
View top Consulting Services for Oracle EBS CRM
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Most comprehensive suite of integrated, global business applications that enable organizations to make better decisions, reduce costs, and increase performance.

    Users
    No information available
    Industries
    • Retail
    • Higher Education
    Market Segment
    • 48% Enterprise
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Oracle EBS CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Customer Management
    2
    Customer Support
    2
    Lead Management
    2
    User-Friendly
    2
    Cons
    Learning Curve
    3
    Not Intuitive
    2
    Admin Issues
    1
    Bugs
    1
    Data Entry
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Oracle EBS CRM features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.4
    Workflow Capability
    Average: 8.5
    8.4
    Contact & Account Management
    Average: 8.7
    8.2
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Oracle
    Year Founded
    1977
    HQ Location
    Austin, TX
    Twitter
    @Oracle
    822,135 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    204,855 employees on LinkedIn®
    Ownership
    NYSE:ORCL
Product Description
How are these determined?Information
This description is provided by the seller.

Most comprehensive suite of integrated, global business applications that enable organizations to make better decisions, reduce costs, and increase performance.

Users
No information available
Industries
  • Retail
  • Higher Education
Market Segment
  • 48% Enterprise
  • 32% Mid-Market
Oracle EBS CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Customer Management
2
Customer Support
2
Lead Management
2
User-Friendly
2
Cons
Learning Curve
3
Not Intuitive
2
Admin Issues
1
Bugs
1
Data Entry
1
Oracle EBS CRM features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.9
8.4
Workflow Capability
Average: 8.5
8.4
Contact & Account Management
Average: 8.7
8.2
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Oracle
Year Founded
1977
HQ Location
Austin, TX
Twitter
@Oracle
822,135 Twitter followers
LinkedIn® Page
www.linkedin.com
204,855 employees on LinkedIn®
Ownership
NYSE:ORCL
Read Oracle EBS CRM Reviews
NetSuite
(3,904)4.1 out of 5
Optimized for quick response
View top Consulting Services for NetSuite
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    As the world's #1 cloud ERP solution for more than 25 years, NetSuite has helped businesses gain the visibility, control, and agility to build and grow a successful business. First focused on fina

    Users
    • Controller
    • Accounting Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 57% Mid-Market
    • 32% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • NetSuite is a cloud-based ERP solution that offers a range of features for finance, inventory, and order management, and allows for customization and integration with other platforms.
    • Users frequently mention the ease of use, the ability to work from anywhere due to its cloud-based nature, the robust reporting capabilities, and the flexibility to customize the system to fit specific needs.
    • Reviewers experienced issues with the system's complexity and steep learning curve, slow server loading times, limitations in out-of-the-box reporting, and difficulties in managing roles and permissions.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • NetSuite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    570
    Customizability
    345
    Functionality
    337
    Customization
    318
    Customization Options
    288
    Cons
    Learning Curve
    337
    Missing Features
    252
    Improvement Needed
    242
    Limited Customization
    219
    Learning Difficulty
    215
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • NetSuite features and usability ratings that predict user satisfaction
    7.4
    Has the product been a good partner in doing business?
    Average: 8.9
    7.7
    Workflow Capability
    Average: 8.5
    7.5
    Contact & Account Management
    Average: 8.7
    7.0
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Oracle
    Company Website
    Year Founded
    1977
    HQ Location
    Austin, TX
    Twitter
    @Oracle
    822,135 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    204,855 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

As the world's #1 cloud ERP solution for more than 25 years, NetSuite has helped businesses gain the visibility, control, and agility to build and grow a successful business. First focused on fina

Users
  • Controller
  • Accounting Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 57% Mid-Market
  • 32% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • NetSuite is a cloud-based ERP solution that offers a range of features for finance, inventory, and order management, and allows for customization and integration with other platforms.
  • Users frequently mention the ease of use, the ability to work from anywhere due to its cloud-based nature, the robust reporting capabilities, and the flexibility to customize the system to fit specific needs.
  • Reviewers experienced issues with the system's complexity and steep learning curve, slow server loading times, limitations in out-of-the-box reporting, and difficulties in managing roles and permissions.
NetSuite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
570
Customizability
345
Functionality
337
Customization
318
Customization Options
288
Cons
Learning Curve
337
Missing Features
252
Improvement Needed
242
Limited Customization
219
Learning Difficulty
215
NetSuite features and usability ratings that predict user satisfaction
7.4
Has the product been a good partner in doing business?
Average: 8.9
7.7
Workflow Capability
Average: 8.5
7.5
Contact & Account Management
Average: 8.7
7.0
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Oracle
Company Website
Year Founded
1977
HQ Location
Austin, TX
Twitter
@Oracle
822,135 Twitter followers
LinkedIn® Page
www.linkedin.com
204,855 employees on LinkedIn®
Zoho CRM Plus
(68)4.3 out of 5
Save to My Lists
Entry Level Price:$57.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho CRM Plus is a unified customer experience platform that helps you bridge the gap between your sales, marketing, and customer service teams and deliver an exceptional customer experience. It comb

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 59% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zoho CRM Plus Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    13
    Affordable
    6
    Easy Customization
    6
    Integration
    6
    User-Friendly
    6
    Cons
    Learning Curve
    9
    Overwhelming Experience
    4
    Limited Customization
    3
    Not Intuitive
    3
    Feature Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoho CRM Plus features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Workflow Capability
    Average: 8.5
    8.6
    Contact & Account Management
    Average: 8.7
    8.3
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    103,834 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    26,328 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho CRM Plus is a unified customer experience platform that helps you bridge the gap between your sales, marketing, and customer service teams and deliver an exceptional customer experience. It comb

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 59% Small-Business
  • 34% Mid-Market
Zoho CRM Plus Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
13
Affordable
6
Easy Customization
6
Integration
6
User-Friendly
6
Cons
Learning Curve
9
Overwhelming Experience
4
Limited Customization
3
Not Intuitive
3
Feature Issues
2
Zoho CRM Plus features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.9
8.5
Workflow Capability
Average: 8.5
8.6
Contact & Account Management
Average: 8.7
8.3
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
103,834 Twitter followers
LinkedIn® Page
www.linkedin.com
26,328 employees on LinkedIn®
Phone
+1 (888) 900-9646
Read Zoho CRM Plus Reviews
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