Lever Reviews & Product Details

As a daily user of Lever Hire, I’ve gained hands-on experience with its core features, integrations, and user experience, which allows me to assess both its strengths and areas for improvement.

User Interface and Ease of Use

Lever’s interface is one of its standout features—it’s intuitive, clean, and requires minimal training for new users. Navigating through candidates, jobs, and pipelines feels seamless, with thoughtful design elements like customizable pipelines and bulk action tools that save valuable time.

However, certain workflows—such as adjusting pipeline stages or configuring permissions—can feel less straightforward and require admin intervention, limiting agility for some recruiting teams.

Collaboration and Hiring Team Engagement

One of Lever’s greatest advantages is how it fosters collaboration. The ability to tag teammates, leave feedback directly on candidate profiles, and integrate with communication tools like Slack enables a highly interactive hiring process. Real-time visibility of hiring progress across stakeholders boosts transparency and accountability.

Integration Ecosystem

Lever integrates well with a wide range of HR tech tools, from background check platforms to onboarding solutions. The API access and webhooks also allow for custom integrations, making it adaptable to different hiring stacks. That said, some integrations require professional services or additional setup fees, which can be a barrier for leaner teams.

Automation and Reporting

The automation features—such as email sequences, interview scheduling, and workflow triggers—significantly reduce manual tasks. I use these daily to maintain candidate engagement and streamline repetitive communications.

Reporting is comprehensive, offering dashboards and exportable reports to track pipeline health, diversity metrics, and time-to-hire. While the reports are powerful, they require some customization to meet unique business KPIs, and some advanced reporting needs may need BI integration.

Candidate Experience

Lever’s customizable career site builder and application workflows contribute positively to the candidate experience. I’ve noticed fewer candidate drop-offs during the application process thanks to its mobile-friendly design and clear application steps. Review collected by and hosted on G2.com.

Ease of Implementation

Implementing Lever was relatively smooth, supported by a dedicated onboarding team that guided the configuration and data migration. However, the platform’s customization depth means that full optimization can take time and ongoing collaboration between admins and recruiters. Certain integrations and reporting customizations required technical support or additional configuration time, which extended the initial timeline slightly. Overall, the setup was straightforward but required thoughtful planning to align the system with our hiring processes.

Customer Support

My experience with Lever’s customer support has been excellent. The support team is responsive, knowledgeable, and proactive, especially during initial implementation and any troubleshooting. Documentation and resources are strong, although some articles could benefit from more step-by-step visuals for new users.

Areas for Improvement

While Lever covers most recruiter needs, a few improvement areas stand out:

More flexibility for recruiters (non-admins) to adjust workflows without admin access.

Faster iteration on feature requests—some enhancements take longer than expected to roll out.

Advanced reporting could be more self-service for non-technical users.

Overall Impact

Lever has been pivotal in enabling a collaborative, efficient, and candidate-friendly hiring process for our team. It reduces manual effort, keeps stakeholders aligned, and provides actionable insights to continuously improve hiring outcomes.

Frequency of Use: Daily

Deployment: Cloud-based

Ease of Implementation: Straightforward with onboarding support; some advanced configurations require additional effort. Review collected by and hosted on G2.com.

I really like how clean and easy the UI is - super intuitive. We didn’t need much onboarding time, which helped since we had to move fast (setup was fast and didn’t require much support). It’s become a core tool for us, we use it constantly. I like that workflows are customisable and the automations help a lot when dealing with volume. The LI integration is also smooth, and the in-app support chat is handy for small questions. Overall, it helps us stay on track. Review collected by and hosted on G2.com.

Customer support honestly isn’t great. We barely hear from them unless it’s time to renew... It doesn’t feel like we have a relationship there. Also, pricing is high for a smaller company. And the new analytics layout is extremely confusing. It’s not easy to get the data I need, and it’s frustrating that better reporting costs extra. Review collected by and hosted on G2.com.

The most helpful part of lever is the ability to post one job posting to multiple sites with a click of a button (internal, external and not listed). The reporting features are extremely nice as well! The integration of the service across platforms was also pretty easy! The most difficult part of the process was actually on LinkedIn's side. Review collected by and hosted on G2.com.

I don't dislike anything about lever - there is just a learning curve for companies that have never used this type of technology before. However, our Implementation specialist, Ally Nguyen, has held our hands the whole way and has been extremely helpful and responsive - no matter how dumb the question is. Review collected by and hosted on G2.com.

LinkedIn RSC Integration and data explorer add-on. The RSC integration prevents copy/paste to track InMail outreach, and notes made in LIR are mirrored in Lever. The data explorer add on is a game changer for custom reporting. There is a bit of a learning curve but it's not steep, the way the data points are organized is intuitive. Review collected by and hosted on G2.com.

The Standardized Candidate Location update that was presented as a product improvement in Feb 2024 is still malfunctioning over a year later. Lever inputs candidate located in NYC as Ontario; in CHI as Spain, etc. There is no way to update this in bulk myself and engineering has not offered a fix a year later.

The EasyBook links are limited, the ability to share a link by copy/paste is critical for user adoption.

I also dislike that one candidate can be added to a job multiple times. I don't see any use case for one candidate appearing in different pipeline stages for a single job. Review collected by and hosted on G2.com.

The best part of Lever is having so many options to track a candidate's journey from application to the time the offer is accepted. Review collected by and hosted on G2.com.

I won’t say there are downsides. But when searching for correct CVs, I would like to have an option to search by Keyword, so that I can filter the CVs I want which have specific words. Review collected by and hosted on G2.com.

The platform's user interface is very easy to use. I also like the fact that it integrates with a lot of tools that we currently use. Our Implementation Rep Ally Nguyen was awesome and made the implementation process seamless and was there to answer questions anytime for us and moved with speed. Her customer support really made us feel comfortable using Lever. The more we use it as a team and get everyone involved on our team to become frequent users the better it gets. Review collected by and hosted on G2.com.

The font that is sent in the emails when giving rec approvals and offer approvals is small and it does not have any text wrap featured on the input boxes so it just stretches across the screen horizontally when you have a big paragraph and or Job description in there.

I also would like to be able to edit the offer letter in real-time without having to go back and redo the offer details if a candidate has to make changes.

I would like it if Adobe had the same features as DocuSign for e-signature. Review collected by and hosted on G2.com.

The best thing about lever is it is very easy to use and if you want to track your recruitment metrics then you can track it.

As a new user if you have any issue then you can easily reach out to customer support team and I use it very freuquently as we use lever as an ATS. Review collected by and hosted on G2.com.

2 thing I dislike about lever -

1. Lag sometimes

2. Slow in loading. Review collected by and hosted on G2.com.

The interface is the best I've used. It's easy to keep pipelines organized, move candidates through different stages, and keep everyone in the hiring process updated on next steps. Review collected by and hosted on G2.com.

There is not a good way to pause a candidate's progress, especially when a job goes on hold or will be delayed but you're still sourcing candidates. Review collected by and hosted on G2.com.

I find that Lever has been easy to use to add in candidates from various sources, schedule interiews, customize interview templates and add unlimited number of resumes and documents. We actually do use it to search for candidates in the database. Review collected by and hosted on G2.com.

I haven't utilized the Easy Book links in a while. While it would be helpful for most Recruiters, I have found that candidates don't like clicking on a link prior to an initial meeting. I understand as I don't click on links either. I still am able to send out a message with the link, plus give the option to tell me timeframes so I can manually work out the schedule. Review collected by and hosted on G2.com.

We are in a high tech industry of managing construction of Semiconductor Fabrication Facilities. Lever helps me to cut through skills in resumes to find the perfect fit. It's integration with LinkedIn is critical as I can utilize my LinkedIn Recruiter Seat, which we pay top dollar for, to import candidates to Lever and action. It creates so many efficiencies, it's as if I am three recruiters instead of one! Review collected by and hosted on G2.com.

The advanced searching of candidates needs a major overhaul. We have just about 13,000 candidates in archives that I source from regularly and the search function is horrible. We have advanced reporting and Lever was unable to give us training on it. I found that strange that they sell advanced reporting but don't know how to use it themselves. I feel we don't utilize it as well as we could if we had been able to get training. Review collected by and hosted on G2.com.