Product Avatar Image

Zoom

Show rating breakdown
57,160 reviews
  • 9 profiles
  • 51 categories
Average star rating
4.6
#1 in 29 categories
Grid® leader
Serving customers since
2011
Profile Type
Category

All Products & Services

Profile Filters
Profile Type
Category
Product Avatar Image
Zoom Workplace

55,565 reviews

Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.

Product Avatar Image
Workvivo

2,183 reviews

Workvivo is an internal communication and engagement platform that is designed to bring what’s happening in the organisation alive in a fun, intuitive and highly engaging way, while at the same time being structured completely around what the organisation is trying to achieve and connecting employees to this.

Product Avatar Image
Zoom Phone

420 reviews

Cloud VoIP Services powered by AI - Voice communications for the collaboration era

Product Avatar Image
Zoom Rooms

356 reviews

The modern workspaces for hybrid teams, Zoom Rooms bring HD video collaboration into any space – in the office, in the classroom, or at home – and enable in-person and remote participants to interact in real time. Simple to start a meeting, book a room, and share content, Zoom Rooms are the conference room experience you’ve always wanted.

Product Avatar Image
Zoom Events and Webinars

345 reviews

Zoom Events and Webinars are part of Zoom’s event solutions, helping customers host virtual and hybrid events and large-scale broadcasts.

Product Avatar Image
Zoom AI Companion

235 reviews

Your single AI assistant available throughout your day at no additional cost.* Get more done with AI Companion 2.0 by surfacing important information, prioritizing what matters most, and turning every interaction into action.

Product Avatar Image
Zoom Virtual Agent

188 reviews

Zoom Virtual Agent is an intelligent conversational AI chatbot that accurately and instantly resolves issues. With Zoom Virtual Agent, organizations can deliver better, faster web and mobile support, helping leaders meet their customers’ ever-increasing expectations for outstanding service in a highly cost-effective.

Product Avatar Image
Zoom Contact Center

27 reviews

Zoom Contact Center is a complete Contact Center as a Service (CCaaS) offering built directly on Zoom’s powerful unified communications platform to help businesses of all sizes better support and connect with their customers. Zoom’s CX platform features intelligent multi-channel routing, an AI-powered virtual agent, no-code IVR and bot flows, workforce engagement management, powerful analytics, pre-built integrations, and much more - all designed into our familiar, easy-to-use Zoom app. With Zoom, businesses deliver fast, efficient, and highly personalized customer experiences, improved agent productivity, and better business results.

Product Avatar Image
Zoom Revenue Accelerator

13 reviews

Enhance productivity, shorten deal cycles, and improve revenue predictability with actionable insights directly from your Zoom Meetings and Zoom Phone customer interactions.

Profile Name

Star Rating

44990
12107
1693
316
226

Zoom Reviews

Review Filters
Profile Name
Star Rating
44990
12107
1693
316
226
WA
William A.
05/06/2025
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI

It is very easy to use, but above all, it is friendlier than the other platforms.

The ease with which I can do both for myself and for my team and guests
Jennifer P.
JP
Jennifer P.
05/06/2025
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Zoom and connect

That you are able to connect with people in your company or even with friends seamlessly.
Dusti S.
DS
Dusti S.
Senior Account Executive, Causal
05/05/2025
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

Best universal video call tool

I've used many different platforms for video calling, and Zoom has hands-down been the best option for me for weekly video calls. It's universal and easy for anyone to use, even if they do not have the Zoom app. Connections are always clear and seamless, and it's extremely easy to present from this platform. The interface is user-friendly and intiutive.

About

Contact

HQ Location:
San Jose, CA

Social

@zoom

What is Zoom?

Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals, with Zoom AI Companion capabilities woven throughout. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like Team Chat, Phone, Meetings, omnichannel cloud Contact Center, AI Companion, Whiteboard, and more, in one offering.

Details

Year Founded
2011