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SolarWinds Worldwide LLC

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2,243 reviews
  • 13 profiles
  • 42 categories
Average star rating
4.3
Serving customers since
1999
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SolarWinds Observability

780 reviews

SolarWinds® Hybrid Cloud Observability is a full-stack observability solution designed to integrate data from across IT on-premise and multi-cloud environments. The solution includes built-in intelligence designed to help customers optimize performance, ensure availability, and reduce remediation time across IT infrastructures. It is intended for all organizations and industries. Hybrid Cloud Observability is designed to: - Help users resolve issues quicker with better visibility of the environment - Deliver value across the organization with increased efficiency accruing from proactive responsiveness

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SolarWinds Service Desk

742 reviews

SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.

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Squadcast

308 reviews

Squadcast is an easy-to-use end-to-end incident response platform that helps tech teams adopt SRE best practices to maximize service reliability, accelerate innovation velocity and deliver outstanding customer experiences.

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Database Observability

203 reviews

Solarwinds Database Performance Analyzer monitors on-premises, on VMware®, and in the Cloud, including Amazon® AWS and Azure™ virtual machines. Agentless architecture, safe to use in production

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SolarWinds Security Observability

75 reviews

Log & Event Manager is an affordable, easy-to-use SIEM solution that helps you detect and respond to security threats and demonstrate compliance.

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SolarWinds DameWare Remote Support

68 reviews

Comprehensive remote support software for end-user support and system troubleshooting.

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SolarWinds Web Help Desk

56 reviews

Web Help Desk & Asset Management Software.

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SolarWinds Standard Toolset

29 reviews

Monitor & alert in real time on network availability & health with tools including Real-Time Interface Monitor, SNMP Real-Time Graph, & Advanced CPU Load.

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SolarWinds Kiwi CatTools

17 reviews

Kiwi CatTools saves you time by automating common network configuration tasks including the ability to automatically change and backup network device configurations.

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1391
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116
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15

SolarWinds Worldwide LLC Reviews

Review Filters
Profile Name
Star Rating
1391
758
116
23
15
Khushal M.
KM
Khushal M.
| System administrator | MS 365 | Intune | VM-ware | Windows server, Backup
11/05/2024
Validated Reviewer
Review source: Thank You page

Best monitoring tool and service desk platform

It helps us to provide proper update to end user with in ticket... So user also know what is the status of ticket.
JF
James F.
10/30/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easy to set up and maintain incident management

Squadcast helps us respond to incidents in our software promptly, before they become a significant issue for our users. Squadcast can take inputs from various monitoring tools that we have and its easy to set up rotas and overrides for who should be alerted for different types of issues.
Gireesh B.
GB
Gireesh B.
10/29/2024
Validated Reviewer
Review source: Seller invite
Incentivized Review

Smooth Migration from PagerDuty and Excellent Support!

After over three years of using PagerDuty, we decided to switch to Squadcast, mainly due to challenges with PagerDuty’s pricing and customer support. Squadcast came highly recommended by one of our advisors, and I’m glad we made the switch! The Enterprise plan at $21 per user per month, with no minimum commitment, makes Squadcast an incredibly flexible and transparent solution. The migration process was seamless; the Squadcast team helped us achieve parity with our previous PagerDuty setup, including migrating all schedules, escalation policies, and configurations. The Customer Success team has been a highlight—they are available on Slack and are always quick to respond, providing us with immediate support whenever needed. Overall, I find Squadcast to be a superior product compared to PagerDuty, with better pricing, support, and flexibility. Highly recommended for teams looking to make a switch!

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HQ Location:
Austin, TX

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@solarwinds

What is SolarWinds Worldwide LLC?

SolarWinds provides powerful and affordable IT management software to customers worldwide from Fortune 500 enterprises to small businesses.

Details

Year Founded
1999
Ownership
NYSE: SWI