Everyone we have dealt with within the organization is well-versed in contact center compliance. They have decades of experience and are there to help support you and your teams. Scrubbing tools for calls or e-mails, support for your compliance teams to make the best possible decisions to safeguard your organization.

PossibleNow has been our trusted compliance partner for over ten years. We recently implemented their MyPreferences product to help us deliver personalized customer experiences. MyPreferences is a powerful tool that allows us to collect and manage customer preferences along with detailed audit histories in a centralized location. They have been incredibly responsive to our company's needs. They have taken the time to understand our business objectives and have expanded upon core product features to help us meet our customer experience objectives. I highly recommend PossibleNow and their MyPreferences product to any business looking to improve its customer experience. Their expertise, responsiveness, and commitment to customer success make them a standout technology company in this space.

PossibleNow is very easy to use. I simply upload a csv file to the system, identify the column that contains the numbers I want to check against the DNC & then export the results. The system is also very reliable. I can only think of 2X, in the almost three years that we have been using it, where the system was down & it was for less than an hour each time.