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MasterControl

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531 reviews
  • 7 profiles
  • 11 categories
Average star rating
4.4
#1 in 7 categories
Grid® leader
Serving customers since
1993
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MasterControl Quality Management System

402 reviews

MasterControl Inc. produces QMS software solutions which enable regulated companies to get their products to market faster, while reducing overall costs and increasing internal efficiency. MasterControl securely manages a company's critical information throughout the entire product lifecycle.

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MasterControl Manufacturing Excellence

111 reviews

A document control software system ensures that production processes are all pre-approved, and that changes are restricted to authorized personnel and tracked for future review.

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MasterControl Documents

11 reviews

MasterControl provides Document Control Systems allowing companies to thrive in regulatory environments.

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MasterControl Customer Complaints

4 reviews

Customer complaints management software helps regulated companies reduce complaint resolution time. Customer complaints alert the FDA and other global regulatory agencies to potentially life threatening product nonconformances. These nonconformances can be better managed by implementing an automated customer Complaint Management software solution.

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MasterControl Audit

2 reviews

An IT audit or system audit focuses on an organization's information systems, operations and practices in order to determine whether the IT system is maintaining data integrity and operating efficiently in order to meet the organization's goals.

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MasterControl Clinical Excellence

2 reviews

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MasterControl Regulatory Excellence

1 review

Profile Name

Star Rating

328
176
25
2
2

MasterControl Reviews

Review Filters
Profile Name
Star Rating
328
176
25
2
2
Charlotte M.
CM
Charlotte M.
Promoting Operational Excellence, Positive Working Cultures, Partnership Development & Strategic Planning for High-Growth Client Contracts
05/06/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Implementation Manager for Mastercontrol

Ease of use, educational resources were simple to access & helped users understand the platform Digital records much easier for audit preparation
Charlotte M.
CM
Charlotte M.
Promoting Operational Excellence, Positive Working Cultures, Partnership Development & Strategic Planning for High-Growth Client Contracts
05/06/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

MasterControl - Customer Complaints

Ease of building out the module to meet requirements
JB
Joshua B.
05/06/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Master Control is a great help in Life Sciences

I find it very helpful in keeping documents and training organized and easy to find as I use this on a daily basis it is nice to have things easily accessible. The ease of use in creating new trainings for our workplace is super helpful and it allows us to quickly get out trainings to our teams. I also like the ability to collaborate on documents within Master Control allowing our team to easily update our processes. I also like that the customer service is easy to work with and are willing to get things fixed as quickly as possible when we are having issues.

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HQ Location:
Salt Lake City, UT

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@MCMasterControl

What is MasterControl?

MasterControl is a leading provider of quality management software solutions designed to streamline and automate regulatory compliance processes for life sciences and other regulated industries. Their platform enhances collaboration, efficiency, and oversight in managing quality-related documents, training, and processes, helping organizations comply with industry standards and regulations. With a focus on innovation and user-friendly interfaces, MasterControl supports businesses in improving their operational performance and maintaining product quality. For more information, visit their website at [MasterControl](https://www.mastercontrol.com?utm_source=linkedin&utm_medium=about&utm_campaign=l1nk3din-sm).

Details

Year Founded
1993