It is pretty simple, complete and modern to use.

We love being able to set up automations so that when tasks are created, it efficiently assigns the appropriate people and sets the correct tags without anyone on the team having to touch it!

It serves as our all-in-one control center. Every campaign, escalation, process improvement, and task lives in one place—connected through custom views, automations, docs, and dashboards. It replaces scattered spreadsheets, endless Slack threads, and siloed tools. I can easily monitor task ownership, SLA performance, and cross-functional workflows without leaving the platform. Simply put, ClickUp gives me full visibility and control across multiple teams and functions.