92 Salesforce Agentforce Reviews
The technology is very useful for sales representatives and saves time. It can become the new standard as we move into the future. Review collected by and hosted on G2.com.
Human touch is sometimes important for evaluating prospects. The agentforce can be enhanced with several various language models in order to meet the criteria. It needs to be strong enough to ensure the system is foolproof. Review collected by and hosted on G2.com.

It provides the necessary information for my job and can perform my job through process automation. Review collected by and hosted on G2.com.
Creating topics and answers is challenging. Review collected by and hosted on G2.com.
A great autonomous agent. Easy to configure.
New features that links agents with almost everything on salesforce platform. Excited how agents will solve the financial use cases we have at our firm Review collected by and hosted on G2.com.
Dependency on multiple products when you really want to see the end product. Also pricing could be one of the issue. With increasing agent force use, with pay as you go system. Review collected by and hosted on G2.com.

What I like best about Agentforce is its ability to centralize customer interactions across multiple channels seamlessly. The AI powered tools, like chatbot and automated workflows significantly reduce response times allowing team to provide exceptional customer experience Review collected by and hosted on G2.com.
I do not think so anything which I dislike Review collected by and hosted on G2.com.
It's keeping Salesforce products competitive with the shifting landscape of AI integration. Review collected by and hosted on G2.com.
It's a bit tricky to learn. Takes advanced training especially for older folks. Review collected by and hosted on G2.com.

Capacity to provide information from Salesforce, AI and learn from day to day. Review collected by and hosted on G2.com.
Implementation process would be difficult if companies does not have clear the process they want to teach/program to Agentforce. Review collected by and hosted on G2.com.


Its capabililties in recognizing and assiting with leads Review collected by and hosted on G2.com.
Its not as robust just yet but it will be as it continues to learn Review collected by and hosted on G2.com.
Salesforce Agentforce is a platform for making your own AI Agent. Review collected by and hosted on G2.com.
It's very helpful, but license is a little bit complacated and expensive. Review collected by and hosted on G2.com.
It is quick and easy to understand. You don't need coding experience to work with Agentforce. Review collected by and hosted on G2.com.
It is limited in certain use cases and sometimes the steps involved can be complicated. Review collected by and hosted on G2.com.