Regpack Reviews & Product Details - Page 5

I am thrilled that this software is easy to use. It saves a lot of time in my day having a user-friendly platform! Review collected by and hosted on G2.com.

I am unable to upload images, so if that option was added, it would be great! Review collected by and hosted on G2.com.

The customer service is very quick when you need support beyond the robust help videos they provide. They also have an auto-generated payment plan in the system, making things a lot easier than sending invoices and collecting multiple payments on your own. It also integrates nicely. Review collected by and hosted on G2.com.

I did not like the need to contact support through email. Sometimes it is just more efficient to get on the phone. Also, the backend can be a bit complicated to set up, and unless you are using it for multiple events annually, the fees high. Review collected by and hosted on G2.com.

There was nothing that I liked about using Regpacks and I don't plan on using it for our Summer Camp next year Review collected by and hosted on G2.com.

Everything. It was a horrible experience. It was not user friendly. Customer Support was not helpful. We used it for one year of summer camp and could not even easily generate reports for rosters for each week of camp. Review collected by and hosted on G2.com.

Customizable Emails, forms, and attachments Review collected by and hosted on G2.com.

Ability to add registrations manually as the Admin Review collected by and hosted on G2.com.

Being able to organize by groups and process payments on our users' behalf Review collected by and hosted on G2.com.

Frequent glitches, products aren't able to be removed from carts, Review collected by and hosted on G2.com.

It's great for our camp forms and kids programming! Review collected by and hosted on G2.com.

Sometimes there is a process of trial and error that is difficult, especially on short time lines. Review collected by and hosted on G2.com.

You can connect payments. Plus make it user friendly so that people can create their own registration systems. Review collected by and hosted on G2.com.

There are some functions that are difficult such as the search button. Some of the parts of the system are very redundant. Review collected by and hosted on G2.com.

I run a conference for my company each year that provides classes to certain health care professionals for CEU credits and 2016's event was the first time we used the Regpack software. Part of our responsibility is to provide an individual certificate to each attendee for each and every class they attend - it adds up to an awful lot over the course of the two day event. the Regpack software makes it super easy to create certificate templates that are customizable with plugins and can be sent out to attendees with a single click. This was a vast improvement to how we distributed the certificates in 2015 and it was a huge hit with the attendees. I also love how the Regpack software is dynamic and the monthly price can cater to both large and small events; our event is on the smaller side and paying per number of registered attendees is fair and helps to keep us on or under budget. Review collected by and hosted on G2.com.

I haven't yet run into anything I've disliked about the software. Anytime I've come close to running into a potential problem, Regpack's customer service (which has always been well above standard) is quick to guide me in the right direction with a perfect solution. Review collected by and hosted on G2.com.

Having one place to both gather payments and registration information as opposed to using multiple clients Review collected by and hosted on G2.com.

It is hard to use regpacks for the same groups but for different events. Also needing users to make login info is less than ideal Review collected by and hosted on G2.com.

I like that RegPack allows me to create a streamline logic-based registration process for our customers. We offer multiple camp options with different pricing structures that are based on the participant's age, preferences, and membership status. The RegPack system allows us to funnel everyone through one portal and guide them to the camp option that best suits their needs. Review collected by and hosted on G2.com.

I wish the sales reporting feature was a little more robust, allowing me to generate the total cost of selected products, broken up by family unit, for any families that have the selected products in their cart. It would also be nice if the waitlist feature would automatically add users to "confirmed" status when other users cancel and a spot opens up. Lastly, we are facing some issues with products randomly being "locked in cart" (unable to be removed by user) when they shouldn't be locked. Review collected by and hosted on G2.com.