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75 Regpack Reviews
3.9 out of 5
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AR
Verified User in Religious Institutions
Small-Business(50 or fewer emp.)
Rating Updated ()
Original
What do you like best about Regpack?
The search engine is straightforward to use. It is nice to look up different categories in a camper's registration and edit things as needed. It is also great to be able to generate reports and convert them into an excel document. Review collected by and hosted on G2.com.
What do you dislike about Regpack?
It would be great if the money placed in a camper's store/craft money cart could automatically deduct funds from their account every time they spend money at the store. Meaning, when we enter dollars spent in the comment section, the system deducts that amount from their original total and tells us how much money they have left.
I also have sometimes run into the problem of the project screen popping up multiple times when I don't need it there. Review collected by and hosted on G2.com.
CM
Curtis M.
Owner / Director
Small-Business(50 or fewer emp.)
Rating Updated ()
Original
What do you like best about Regpack?
Back-end flexibility - we can build our system how we want. Review collected by and hosted on G2.com.
What do you dislike about Regpack?
The family side of the interface - many families complain that the system is not user-friendly or intuitive. Parents of our campers continually have trouble finding balances, which forms are complete or not, etc. We also hear a lot that the system doesn't work well on mobile devices. Review collected by and hosted on G2.com.
UH
Verified User in Higher Education
Small-Business(50 or fewer emp.)
What do you like best about Regpack?
saving applicants' progress is helpful to us--there are many parts to our application, including long answers that students sometimes want to come back to Review collected by and hosted on G2.com.
What do you dislike about Regpack?
It's hard to access information for more than one person at a time, generating reports is difficult, ad it's too expensive. Review collected by and hosted on G2.com.
AP
Verified User in Performing Arts
Mid-Market(51-1000 emp.)
What do you like best about Regpack?
The "products" page in the system allows you to easily track enrollment by camp, as well as the number of campers on your waitlist. The ease in managing our waitlists has improved so much in the last year based on system changes. RegPack accepts online payments and can auto-bill parents for a second payment if needed. The system sends automated emails based on conditions that I set which is a huge time saver. Review collected by and hosted on G2.com.
What do you dislike about Regpack?
I don't particularly appreciate having to email their Support Team for every question about the system because some technical items need to be discussed by phone....just too much back and forth and too many details for an email. However, online Help is available for reference in the system, and the Support Team typically answers inquiries promptly. Some questions/issues have to be sent to the "development team" for review which can take a long time. Review collected by and hosted on G2.com.
AC
Verified User in Civic & Social Organization
Mid-Market(51-1000 emp.)
What do you like best about Regpack?
Regpack allows volunteers to apply online; clients in need of financial assistance can apply and upload their documents online, making the reimbursement process more efficient and easy to track. Clients can check on the status of their payments as well as receive text messages in real-time, eliminating the need for waiting to get a call back from a case manager. Registering and paying for events is easy to do, and once a profile is set up, it is easy to repeat for subsequent events. It is also easy to host online webinars and trainings. The customer service is outstanding.
Regpack has been a lifesaver during COVID. I highly recommend it to anyone. Review collected by and hosted on G2.com.
What do you dislike about Regpack?
I have no complaints. The ala carte payment option is also a nice touch. Review collected by and hosted on G2.com.
AN
Verified User in Non-Profit Organization Management
Small-Business(50 or fewer emp.)
BH
Ben H.
Project Manager
Small-Business(50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Regpack?
The simple registration process for parents leads into simple roster report generation for our daily camp rosters. Review collected by and hosted on G2.com.
What do you dislike about Regpack?
You have to use their payment processor and can't link an existing account with another processor. Review collected by and hosted on G2.com.
MG
Mary G.
R
Small-Business(50 or fewer emp.)
What do you like best about Regpack?
The flexibility of the software allows us to design the registration to meet our needs Review collected by and hosted on G2.com.
What do you dislike about Regpack?
The software is still growing; I am anxious for many of its upgrades Review collected by and hosted on G2.com.
JA
Jess A.
Client Advocate/ Configuration Specialist
Mid-Market(51-1000 emp.)
KC
Kelly C.
Camp Director
Small-Business(50 or fewer emp.)
