ON24 Reviews & Product Details - Page 10

The platform is well-organized, easy to use, and intuitive. But it is also robust enough to handle large groups of attendees and provides for excellent interaction with the audience Review collected by and hosted on G2.com.

I wish I could change the size of some of the windows as a producer. I also wish we could add more fields to the custom registration forms. As we add more states to our CE list, many require additional information and it would be nice to be able to include them all. Review collected by and hosted on G2.com.

The reporting side of ON24 is amazing, you can clearly see so many different metrics that will be able to save you a lot of time in your post webinar campaigns Review collected by and hosted on G2.com.

Nothing, everything works well. No complains Review collected by and hosted on G2.com.

On24 provides us with an enterprise-grade platform for hosting mass-scale webinars to our audience of prospects, customers and partners.

The tight integration with our marketing automation platform, Marketo is great as it allows us to host registration on marketing landing pages but then seamlessly push leads through to On24 experiences and then use the integration to pull attendee data back once an event has occurred.

We also love the design capabilities to bring a more custom look and feel to the audience console, way beyond what we are able to achieve with other webinar platforms. There are tonnes of great modules that can be enabled to improve engagement, provide useful resources, and survey the attendees for information that continues to improve our webinars.

The On24 team are super helpful and are a great ally in helping to continue driving our webinar strategy and execution forward! Review collected by and hosted on G2.com.

At times in the past the On24 UI has been a bit clunky - but changes in recent years have improved that dramatically!

It can be very slow to export recordings of sessions from the archive after they finish, so needs to be factored into follow-up process. Review collected by and hosted on G2.com.

Reporting is useful and a link can be sent to non-ON24 users to review the reports. Review collected by and hosted on G2.com.

Multi-registration events are time consuming to set up. Review collected by and hosted on G2.com.

ON24 has been our trusted webinar platform for a few years now - it's efficient, reliable, and offers the latest features in webcasting. We use it multiple times a month to broadcast webinars. Their customer support is always responsive to any queries we may have. Review collected by and hosted on G2.com.

The interface could be updated for a more modern look, but it's not a deal breaker! Review collected by and hosted on G2.com.

Auto-play on simu-live for videos. Not too much else. Review collected by and hosted on G2.com.

Support only sends SOP's instead of being knowledgeable about the platform. We constantly had technical difficulties that ruined our webinars, both in live and simulive modes. The platform itself is clunky, and for the cost, there are better alternatives. Review collected by and hosted on G2.com.

On24 has a lot of features and tools that lets you customize in a way that can fit your business' needs and stay within branding Review collected by and hosted on G2.com.

Too many features or tools leaves a lot of room for error for producers, features are rolled out and are forced on users which makes it difficult to scale with the platform. Review collected by and hosted on G2.com.

ON24 is a highly customizable platform that integrates well with our instance of marketo. It allows us the opportunity to poll, identify hot leads, and hand raises. Review collected by and hosted on G2.com.

It can be difficult to learn at first, it is helpful to get personalized training. Review collected by and hosted on G2.com.

The team at ON24 have been pivotal in helping us create a meaningful offering for our learning webinars. The tech available is what makes the product work best for us and allows users to achieve what they need. Review collected by and hosted on G2.com.

Pricing structure is hazy. Response to technical queries often takes 48-72 hours which can be frustrating given the nature of the product. Internal team structure doesnt entirely make sense, you aren't ever entirely sure who to reach out to. Review collected by and hosted on G2.com.

I love the features that ON24 has, there are great engagement and conversion tools, it is highly personalisable and there are also so many on-demand and upcoming webinars from ON24 regularly advertised to customers to help them to better utilise both ON24 and webinars in general to get the most out of both. They host events for people to watch such as their annual conference, they always provide statistics on what works and what doesn't, and always provide great information on how to boost your engagement and registrations. Their support are super helpful and they're always so fast with getting back to you about queries and issues, and they have great trials for upcoming features that you can get involved with. Review collected by and hosted on G2.com.

I don't really dislike anything, the platform itself and our account managers are great - I guess the only thing is the pricing. ON24 is significantly pricier than their competitors, but then again their functionality if a lot better and there is a lot more that you can do and get out of ON24. Review collected by and hosted on G2.com.