714 Kandji Reviews
Kandji is incredibly easy to set up, and its deep integration with AAD made user management seamless. We needed an MDM solution urgently, and within a day, we had it fully up and running.
One of the standout features for us has been Kandji’s chatbot support, which provided timely and effective assistance whenever we needed it. Additionally, the deployment of App Store apps, custom apps, custom scripts and Auto Apps has been a game-changer for our organization, making software distribution effortless and efficient.
One of the standout features of Kandji is Kandji Liftoff, which provides a seamless first-time setup experience for new Mac users. It not only guides users through the onboarding process but also allows for deep customization, ensuring that new team members feel right at home from the moment they power on their device. Review collected by and hosted on G2.com.
The Microsoft SSO login for Mac was a bit tricky to set up initially, requiring some extra configuration and troubleshooting. However, once the initial setup was complete, the integration worked smoothly without any further issues. Review collected by and hosted on G2.com.
From setup to day-to-day management, Kandji has proven to be incredibly user-friendly. Policies are easy to configure, automation is robust, and the UI is clean and efficient. As an IT engineer, I’ve appreciated how much time and stress it’s saved me already. It’s clear Kandji understands what modern IT teams need, and it delivers on that promise in a big way.
Highly recommended, especially if you're looking for a reliable, efficient way to manage Apple devices at scale.
-Great customer support, fast and efficient.
-Ease of implementation even when migrating from an old MDM
-Integrates easy with other tools(Okta) Review collected by and hosted on G2.com.
Limited Windows/Android Support – Kandji is Apple-focused, so if you’re in a mixed device environment, you might find it lacking for non-Apple devices. Review collected by and hosted on G2.com.
Kandji has a very user-friendly platform. They are extremely responsive when I need assistance. Their system is very clean and organized and has all of the features that we require to manage our devices. If I ever have ideas of a feature that could be helpful for us, they are always open to my feedback and bring solutions to help. Review collected by and hosted on G2.com.
The initial set up of devices may have been challenging if our rep wasn't so helpful, but they were extremely helpful and made the setup seamless. Review collected by and hosted on G2.com.
I’m incredibly impressed with Kandji’s user-friendly interface and robust feature set. As a first-time MDM user, I was initially overwhelmed by the prospect of setting everything up. However, Kandji’s extensive help articles, responsive live chat, and other support channels made the entire onboarding process remarkably smooth and stress-free. The customer service team consistently goes above and beyond, providing clear, detailed guidance whenever I have questions. Overall, Kandji strikes an excellent balance between ease of use and powerful functionality—making it a top choice for anyone seeking a reliable, straightforward MDM solution. Review collected by and hosted on G2.com.
While I find Kandji to be generally intuitive, there’s certainly room for further refinement in the UI/UX. That said, in the relatively short time our team has been using the platform, we’ve already seen a steady stream of updates addressing some of these areas. It’s clear that the Kandji team is both aware of user feedback and committed to making meaningful improvements over time. Review collected by and hosted on G2.com.
Kandji are rapid to adopt new features in Apple's OS ecosystems, their menu of 'auto apps' has become far more comprehensive, they support new releases in a timely manner, and they're starting to infuse the product with Ai that will hopefully provide better insights and more accurate management in less time. Review collected by and hosted on G2.com.
Good news - deploying apps has been improved and is now far more granular. Support hours are increased, as well, though I still wish they'd offer live support at this price point. Speaking of which, this is a boutique product with a boutique price tag, and that could certainly use improvement. Review collected by and hosted on G2.com.
I have used Kandji for the past two years and it has the most user friendly MDM solution I have used. It is able to force updates on Mac OS and Kandji has levels on the amount of restrictions you can apply through a blueprint. Its self-service portal is easy to use and you can deploy software easily through the interface. Kandji also has good documentation on how to do things which means I don't have to contact support to solve an issue. Review collected by and hosted on G2.com.
I haven’t had any issues with Kandji. It’s been a seamless experience with its automation. Review collected by and hosted on G2.com.
The Kanji interface and support team are extremely user-friendly and knowledgeable. In demo'ing other MDM and EDR offerings the best bang for the buck has been with streamlining our solution with Kandji. Review collected by and hosted on G2.com.
I would like to see more dynamic pricing structure. being able to better taylor our subscription to the number of devices we have. Review collected by and hosted on G2.com.
Things I like best about Kandji are:
- The UI is super easy and friendly to use—everything feels intuitive.
- Our Account Rep team is awesome to work with—shout-out to Makenzie!
- Kandji keeps rolling out new features all the time. Assignment Maps has been an amazing addition—we’d been waiting on that one for a while.
- Things are really easy to build out of the box, whether it’s Self Service or new profiles.
- They’re always quick to support the latest macOS versions with profile support (like the new Apple Intelligence stuff), which is huge.
- I love the Auto Apps—just wish there was an easier way to create custom ones.
- Liftoff is super slick for setting up new laptops—makes onboarding a breeze.
- Managed OS has been great for staying on top of updates and keeping things consistent across devices. Review collected by and hosted on G2.com.
Things I think can be improved on are:
- Better reporting on devices, PRISM is a great start
- Support for GitOps Operations Review collected by and hosted on G2.com.
Ease of use is the reason we decided to go with Kandji.
We had a tight deadlines and a team of people which would be very much affected if the integration period would be heavy.
Integration was fairly easy for us as we managed to onboard 500 laptops in less 6 months starting completly from scratch where even our Apple Business Manager was intrdocuded by the same time we introduced Kandji to our systems.
The cusomter support team and chat-bot feature is extreamly good because even when 1st level tech is having some issue they are getting great support with relevant knowledge base and timely reactions.
Also kudos to the implementation team as basically soon after we ended our trial run we were like 80% ready to deploy which is a great deal of help from the day zero. Review collected by and hosted on G2.com.
Depending on how complex your enviornment is this is where you can reach a certain level or issues.
This is where you can find some limitation where the easy to implement Kandji system can be lacking with options or features.
However if you do a good deal of demoing and making sure you are aware of the rightsizing the tools for your company in the end you can still deal with shortcomings.
One thing to mention is that even if you find any shortcomings the Customer Support team is there to create a feature request out of your question and even respond with future update where your question becomes a future solution. Also they most usually help you find a workouround. Review collected by and hosted on G2.com.
Kandji has completely changed the way we manage our Apple state, mainly MacBooks. The enrollment has been easy to configure thanks to their extensive and well explained guides which will definitely help you, from the links to your O365 tenant to an entire zero-touch deployment including apps, configs, policies, security settings...
The entire process has been great and a big thank you to the team for their help on the onboarding and implementation.
Kandji is everything we needed, its friendly interface and powerful tools makes it a great system to manage your Apple devices. Review collected by and hosted on G2.com.
Nothing we have encountered so far but as I have seen on others reviews, it will probaly be easier for an admin if they already have got some knowledge and experience on MDM platforms, integrations and mobile devices configurations to have a smoother transition.
If you already have this, it should be easy enough to go through it and if not, they still have got really good documentation on every step of the way to help you Review collected by and hosted on G2.com.
