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HxGN EAM Reviews & Product Details

HxGN EAM Overview

What is HxGN EAM?

HxGN EAM is a cloud-based asset management solution designed to assist organizations in optimizing uptime, managing maintenance costs, and facilitating informed decision-making. With over three decades of experience in Software as a Service (SaaS), HxGN EAM offers a reliable platform that combines advanced mobile capabilities with extensive integration options, making it a versatile tool for various industries. The product is tailored for operations teams across sectors such as transportation, utilities, public services, and manufacturing. HxGN EAM addresses specific use cases, including asset lifecycle management, work management, and safety management. By providing a comprehensive view of asset conditions, maintenance history, and total ownership costs, organizations can enhance their planning processes and extend the service life of their assets. This capability is particularly beneficial for teams looking to streamline operations and improve overall efficiency. Key features of HxGN EAM include robust asset lifecycle management tools that allow users to monitor and analyze asset performance effectively. The work management functionality enables teams to organize and prioritize maintenance tasks, ensuring that resources are allocated efficiently. Additionally, the mobile access feature empowers field teams to update work orders and inspections in real-time, even when offline, which enhances productivity and responsiveness in dynamic environments. The solution also incorporates built-in analytics, providing users with over 250 ready-to-use reports and dashboards that facilitate data-driven decision-making without the need for custom development. Embedded safety management tools allow organizations to track permits, hazards, and incidents without relying on external applications. HxGN EAM distinguishes itself with AI-driven assistance through HxGN Alix and advanced enterprise integration through HxGN EAM Databridge Pro. HxGN Alix offers real-time guidance and automation support, helping users navigate the complexities of asset management. Databridge Pro ensures seamless connectivity with existing ERP, GIS, SCADA, IoT, and financial systems, which minimizes manual data entry and enhances operational efficiency. The combination of out-of-the-box functionality and industry-specific depth allows organizations to achieve faster time to value while ensuring that their asset management practices are aligned with best practices in their respective fields. The mature multi-tenant cloud infrastructure provides the necessary security, scalability, and flexibility to support diverse operational needs.

HxGN EAM Details
Product Website
Languages Supported
German, English, French, Italian, Japanese, Korean, Dutch, Norwegian, Portuguese, Russian, Spanish, Swedish, Chinese (Simplified)
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Product Description

HxGN EAMb is an asset management solution that gives user the power to improve capital asset management in ways that increase reliability, enhance predictive maintenance, ensure regulatory compliance, reduce energy usage, and support sustainability initiatives.

How do you position yourself against your competitors?

HxGN EAM is a best-of-breed enterprise asset management platform that helps asset-intensive organizations optimize asset availability, streamline maintenance operations, and reduce operational costs—all through a cloud-native, scalable solution. Designed to manage the entire asset lifecycle, HxGN EAM combines intuitive mobile functionality, advanced analytics, and deep industry capabilities to streamline maintenance operations and eliminate data silos. Its powerful integration framework connects asset data across business systems, enabling smarter decisions and greater efficiency at every level of your organization. Trusted by leading public and private sector organizations, it’s the proven foundation for sustainable, efficient asset management at scale.


Seller Details
Company Website
HQ Location
Stockholm
Twitter
@HexagonAB
12,402 Twitter followers
LinkedIn® Page
www.linkedin.com
865 employees on LinkedIn®
Description

Hexagon is a global provider of information technologies that drive productivity and quality.


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Overview Provided by:

Recent HxGN EAM Reviews

Verified User
C
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Infor EAM for Sevice Contract"
Infor EAM gives option to define different types of services contracts billings based on type maintenance like FOC(Free of Cost), Material Based on...
Verified User
C
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Infor EAM by Asset Management Perspective"
The feasibility of defining Object Structure from top to down, in order to get the complete picture of any big machine/ asset on a single applicati...
Verified User
I
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Very mature application to cater asset management processes"
It performs really well with daily work orders and corresponding processes, including maintenance and related activities.

HxGN EAM Media

HxGN EAM Demo - Equipment Overview 360 Screen
The Equipment Overview 360 screen in HxGN EAM allows the user to display general and equipment specific information and can be configured to the exact user’s needs and preferences.
HxGN EAM Demo - HxGN EAM Reality Viewer
By enabling the use of point clouds from reality capture tools, Reality Viewer offers an unparalleled approach to managing existing buildings and assets.
HxGN EAM Demo - HxGN EAM Digital Work
HxGN EAM Digital Work: Mobile Work Orders tracking with real-time status on any device.
How Miami-Dade County Harnesses HxGN EAM for Enterprise Asset Management of its Public Services
Play HxGN EAM Video
How Miami-Dade County Harnesses HxGN EAM for Enterprise Asset Management of its Public Services
How Southern Star Central Gas Pipeline Increased Efficiency by 25% with HxGN EAM
Play HxGN EAM Video
How Southern Star Central Gas Pipeline Increased Efficiency by 25% with HxGN EAM
Master Maintenance Operations with HxGN EAM's Powerful Tools
Play HxGN EAM Video
Master Maintenance Operations with HxGN EAM's Powerful Tools
HxGN EAM Mobile Applications
Play HxGN EAM Video
HxGN EAM Mobile Applications

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27 HxGN EAM Reviews

4.2 out of 5
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27 HxGN EAM Reviews
4.2 out of 5
27 HxGN EAM Reviews
4.2 out of 5
G2 reviews are authentic and verified.
Blessy ann V.
BV
Technical Analyst 1
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
Rating Updated ()
What do you like best about HxGN EAM?

Infor EAM is a fully Web-architected asset management system.It is designed to enhance workflow and increase production.Software is more reliable.

In EAM, we can properly maintain assets and calculate financial depreciation for fixed asset management.

Asset structure hierarchy is understandable in EAM. Screen designer is helpful to identify the related tables

Grant access to users based on specific user group.

EAM is helpful to generate customized reports of assets.

We can maintain large amount of assets in EAM application.

Fixed asset and Global asset management team use EAM applications for asset management and assets financial calculations like depreciation. Review collected by and hosted on G2.com.

What do you dislike about HxGN EAM?

I think it is bit difficulty to understand the process / functionality for new users, once we understand the process it is helpful and user friendly. Review collected by and hosted on G2.com.

Recommendations to others considering HxGN EAM:

Infor EAM is user friendly for asset management and application is more reliable.I think it is more helpful for manufacturing companies

EAM is helpful to generate customized reports of assets. Review collected by and hosted on G2.com.

What problems is HxGN EAM solving and how is that benefiting you?

Automate EAM user access review and auto grant MRC/ORG access for Admin user group

Avoid creation of duplicate assets.

We can do many process improvement and enhancement in and customized report s in EAM application. Review collected by and hosted on G2.com.

Najam H.
NH
Associate DevOps Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Rating Updated ()
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about HxGN EAM?

Infor EAM is the best tool for managing the assets in the organization. The best part of EAM is that it shows each and every little details about individual assets that how much cost has incurred on the asset, how many hours has this assets been worked on, how many and which of the labor has work on this asset and many more. Its shows you a history of assets that will help you forecast that whether the assets should be replaced or should it be continued, that will help you save an extra cost on the assets that are not reliable and should be replaced. Also it provides customization features, which helps end users to set up the screens and processes to their specific needs. Review collected by and hosted on G2.com.

What do you dislike about HxGN EAM?

The downsides of EAM is that it didn't provide opensource code to make some amendments if required, you have to request to INFOR for any amendments like in Permit to Work process system allow users to upload document only when the status is Unfinished, but what if there is a requirement that before closing the permit user should upload a scanned signed copy of Permit from the Supervisor. In short you cannot change the system design. Also, the Review Work Request Screen from which user accepts or rejects the complaints doesn't have a auto refresh feature, user have click tun button manually in order to check is any new complaints arrived or not, that results in delay in attending the critical assets complains. Review collected by and hosted on G2.com.

Recommendations to others considering HxGN EAM:

Don't rush into things, it takes time to understand the system better and realize the benefits the system is providing. Review collected by and hosted on G2.com.

What problems is HxGN EAM solving and how is that benefiting you?

The benefits I have realized is that I can check and schedule my labor and the tasks through the system. I can assign the tasks to the labor and they got notifications of the tasks. I can foresee the assets that are not worth to be worked on and need to be replace. I can check the history of every asset and many more. Review collected by and hosted on G2.com.

Fraz A.
FA
Functional Consultant / Business Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Rating Updated ()
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about HxGN EAM?

Extensive ERP solutions those handle all the critical aspects of implementation. Client needs are catered in a way that deep knowledge of industry related processes is utilized in order to perform a perfect solution.

ERP is meant to provide ease and flexibility to cater the requirement that a business is being challenged with, Infor provides a great ease when it comes to offer a wide range of solutions and reporting that can eventually help a business make more informed decisions on the basis of data and observations in a vibrant environment that is always demanding more expertise and smart approach towards an organizational goal. Review collected by and hosted on G2.com.

What do you dislike about HxGN EAM?

No critical challenge has been faced, although a little improvisation in terms of look and feel may be catered. Review collected by and hosted on G2.com.

Recommendations to others considering HxGN EAM:

High recommended due to its flexibility and support is available at every stage by experts of the domain. Review collected by and hosted on G2.com.

What problems is HxGN EAM solving and how is that benefiting you?

Being working as an employee of an Infor Partner company, I have been involved in providing multiple solutions to Hospital Industry, Packaging Industry , Oil and Gas & Media companies. It can provide solution those are aligned specifically with complex business needs in a way that our clients are always satisfied with the range of solutions.

Asset management & Facilitation Management Services are catered through EAM to make departments ever ready to face any challenge and maintain a Pr-Active Approach when it has to deal with a large organization's asset maintenance as well as Facility Management with the required standards of HMS & ISOs, it is a source of satisfaction when client's requirements are duly answered by the ERP. Review collected by and hosted on G2.com.

Verified User in Computer Software
CC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HxGN EAM?

The feasibility of defining Object Structure from top to down, in order to get the complete picture of any big machine/ asset on a single application screen. This way we can idea about the working conditions of any component in the structure. Review collected by and hosted on G2.com.

What do you dislike about HxGN EAM?

The user interface could have been more user-friendly. Review collected by and hosted on G2.com.

What problems is HxGN EAM solving and how is that benefiting you?

Infor EAM gives the option to define different types of Maintenances in addition to Breakdown maintenance with respect to Object like Preventive Maintenance, Calendar based Maintenance. Review collected by and hosted on G2.com.

Verified User in Computer Software
CC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HxGN EAM?

Infor EAM gives option to define different types of services contracts billings based on type maintenance like FOC(Free of Cost), Material Based only, Labour Based only, Warrenty based. Review collected by and hosted on G2.com.

What do you dislike about HxGN EAM?

User interface could have been more user friendly and would be great if Infor works on user help or e-learning Review collected by and hosted on G2.com.

What problems is HxGN EAM solving and how is that benefiting you?

Option to segregate organization assets as per different billing types or assets which are out of warranty so that required action can taken before any breakdown Review collected by and hosted on G2.com.

Syed Iftakhar U.
SU
Senior Software Solutions Consultant (EAM, CMMS & ERP)
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about HxGN EAM?

Easy to implement, doesn't require any IT specialised resources user friendly system. Review collected by and hosted on G2.com.

What do you dislike about HxGN EAM?

Nothing to dislike for such an excellent system. Review collected by and hosted on G2.com.

Recommendations to others considering HxGN EAM:

MORGANTI KSA Review collected by and hosted on G2.com.

What problems is HxGN EAM solving and how is that benefiting you?

First its providing best Assets register and hierarchy and have features to manage work orders from the same screen without moving to many different screens. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
IH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HxGN EAM?

It performs really well with daily work orders and corresponding processes, including maintenance and related activities. Review collected by and hosted on G2.com.

What do you dislike about HxGN EAM?

There is nothing specific that I dislike about this application. Review collected by and hosted on G2.com.

What problems is HxGN EAM solving and how is that benefiting you?

Work order management and reporting Review collected by and hosted on G2.com.

Faisal S.
FS
Business Analyst
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about HxGN EAM?

Preventive Planning capabilities along with inspection management. it has enabled an user to to do inspection based monitoring and condition based monitoring. Follow up procedure defines in the activity checklist are great. Work flow management is provided an added advantage over who is responsible for Preventive management of an asset. Integration with various machine has enabled us to provide organization to real time ticket generation system and automate its work flow. Review collected by and hosted on G2.com.

What do you dislike about HxGN EAM?

Deffered maintenance elements are not clear and concise. Budget management capabilities should be defined more as they should be integrates with Capex budget of company.It should have budget control features in order to have control over budgeting.Contract management is not available in the EAM. We need to use still other solution for this purpose. Review collected by and hosted on G2.com.

Recommendations to others considering HxGN EAM:

Integration with other ERP software should be based on API based rather than integration using third party application. AI based recommendation should be for next failure should be part of the solution.Direct inventory cost should be saved in part information as it is saved for inventory part. Most importantly, is south Asian countries, budget controlling is required. it should be there. Asset number and Finance tag number integration has to be there. actually during my implementation, it difficult for us to maintain this relation as asset management defies asset different that are define is Fixed asset register in financial ledger. Review collected by and hosted on G2.com.

What problems is HxGN EAM solving and how is that benefiting you?

Timely management of resources including tools, employee qualification.

KPI management

Delegation of task

Check list management

Equipment update report.

Equipment Profile template

Management reporting

helps in capex budget preparations.

calculation of total life cost of the asset.

Maintenance inventory management. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
CT
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about HxGN EAM?

I mostly like flexibility of the application as I am developer you can customise this app in any manner and I like to do that part most. Review collected by and hosted on G2.com.

What do you dislike about HxGN EAM?

It's mobile based platform they could have done better on top of the existing functionality. Review collected by and hosted on G2.com.

What problems is HxGN EAM solving and how is that benefiting you?

I worked very closely with clients and stakeholders and resolve problems occurred during normal flow I performed change request based on modules I mostly works on

Administration part of the app like Configuration and provide resolution of a problem related to app if occurred. Review collected by and hosted on G2.com.

Silvio M.
SM
IT-Personal
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HxGN EAM?

Infor EAM is easy to adapt to our clients ' particular requirements. Even for non-developers, like company analysts, it's really easy and fast to set up. The Flex SQL feature allows us to implement customer business rules in just a couple of steps. In general, I think Infor EAM, instead of adjusting your company procedure to the scheme, offers a scheme to you to configure the request. Using customized grids and inboxes enables customers to really concentrate on what they need without other issues getting stuck. Review collected by and hosted on G2.com.

What do you dislike about HxGN EAM?

In order to avoid confusion in the present version, EAM does not easily allows to delete the menus that have been used in past releases, but I actually find this to be even more confusing. Also, I feel it needs a bigger back-end support employee to configure customized hyperlinks. When it comes to cost, Infor EAM does not mention it anywhere, so you don't know what to expect when you want to acquire it. Review collected by and hosted on G2.com.

Recommendations to others considering HxGN EAM:

Before acquiring Infor EAM, determine exactly what you want to get out of this software and how much personalization you think you will need. Make sure you manage properly how the asset system of your company is generated and check it before you deploy it for customers when you begin configuring EAM. Review collected by and hosted on G2.com.

What problems is HxGN EAM solving and how is that benefiting you?

We provide assistance for Infor EAM in the production and service sectors for various clients, along with execution and consultation facilities, managing replacement components in storage facilities and preparing components for technology measures using product registers and tickets. Review collected by and hosted on G2.com.