HSI Pros and Cons

The customer service is what makes them exceptional. I was fortunate to utilize Safety Skills at a previous company, then they were bought by HSI and I brought them on as a vendor with my new company. I was able to keep the same customer service rep Chevis who is exceptional. Review collected by and hosted on G2.com.

I have not found anything so far. My transition was seamless. Review collected by and hosted on G2.com.

We can change forms, texts etc by ourselves.

Multiple solutions in one system. Review collected by and hosted on G2.com.

Very long implementation;

One change can impact all automations;

Time investment - configuring system is not user friendly/ admin friendly Review collected by and hosted on G2.com.

SafetySkills has a comprehensive catalog of training courses that meet all of our training needs. We were looking for something that would integrate with our Paylocity LMS and SafetySkills integrated seamlessly. The trainings are well done and concise. Review collected by and hosted on G2.com.

So far, there's nothing that I dislike about SafetySkills. Everything has been very positive and worked exactly as they said it would. The course catalog can be a little overwhelming but that's the only negative I might have. Review collected by and hosted on G2.com.

DoneSafe is customisable from the ground up, meaning you dont have to change how you work to match the software and standard modules, you get to create your system to suit you. Review collected by and hosted on G2.com.

While the front end is really user friendly and simplistic for the end user, the background module configuration for the technical admin is complex with a lot of learning required. Review collected by and hosted on G2.com.

Intuitive and simplistic. Ease of alterations. Smart questions based on specific workflow needs. Customizable to match our company colors. look and feel. Review collected by and hosted on G2.com.

Some of the additional apps available can be limited in functionality when requiring advanced processes from the core offerings of the platform. This is a minor issue though, and the core components are more than adequate to address a workplace safety function in full. Review collected by and hosted on G2.com.

We have definitely chosen the right system as it's easy to use for frontline staff, dashboards are great and well received by managers and ease of admin to change questions, checklists, automations, dashboards and reports. There are always upgrades and new features that are being improved. I've shown a few different companies our version of the system and they are impressed. Review collected by and hosted on G2.com.

Little things like having links to a record in the reporting section would make things easier, being able to put dashboards in alphabetical order or having filters on dashboards or reports for everyone to be able to use. Responses from the customer hub can sometimes take a while. We often contact Glenn to help up as we have no communication from our account manager, it would be great to have quarterly catch ups with them to find out about new features and ask any questions. Review collected by and hosted on G2.com.

As our business has grown, and the appetite for digital capture and storage of data has increased, DoneSafe has been able to address almost all needs of our stakeholders. The problems we are solving a varied and significant, DoneSafe has been a fantastic addition to our software suite and allowed us to save on technology costs. Review collected by and hosted on G2.com.

Email notification format is poor and can be confusing for recipients. Permissions management also needs improving - there is no way to allow administration of single modules only, and those who can access reporting can view all data across all modules. Module change requests and the implementation process was difficult and stressful. Recommend working with consultants or hiring someone with DoneSafe administration and back-end experience should you wish to use DoneSafe to its potential, however this may have improved since our implementation in 2019. Review collected by and hosted on G2.com.

The ability to configure and create anything is one of DoneSafes greatest abilities. The system has endless capabilities and is extremely user friendly ensuring all Review collected by and hosted on G2.com.

Some automations need a bit after expansion however, I don't have any dislikes of the system, it can do everything asked of it. Review collected by and hosted on G2.com.

All areas of Donesafe are friendly to use and configure Review collected by and hosted on G2.com.

Nothing to dislike about the product, all areas function as they are configured Review collected by and hosted on G2.com.

The related links functions for multiple events and the reporting function for trends Review collected by and hosted on G2.com.

How slow the click process is and the having to go into action for discriptions Review collected by and hosted on G2.com.