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GitBook Reviews & Product Details

GitBook Overview

What is GitBook?

GitBook enables teams to easily manage, share and publish their knowledge through a documentation platform designed for the entire organization. Packed with powerful features, GitBook supports any form of rich text, programming languages and visual assets. - Easily create and publish beautiful looking docs without any design or code required - Organize your knowledge and have your team working from a central place - Keep your GitHub workflows in sync with our native integration - Support for both save / merge (async) and real-time collaboration on any doc. GitBook is free for open-source projects, non-profit orgs and students.

GitBook Details
Languages Supported
English, French
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Product Description
GitBook is a modern publishing toolchain.

Seller
Description

Product documentation your users will love. GitBook has everything you need to create beautiful docs for your users — so you don’t have to build your own editing tools, CMS, website and more. You can just focus on writing great content. GitBook’s branch-based Git workflow encourages your whole team to collaborate by creating a branch, requesting a review, and merging when ready. It’s a flow your developers already know and love — and they can even edit your docs in their code editor using Git Sync. That’s all backed up by AI that lets your users find what they need fast, publishing settings that put you in control of who can access your docs, and internal documentation for your own team.

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GitBook Media

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166 GitBook Reviews

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166 GitBook Reviews
4.7 out of 5
166 GitBook Reviews
4.7 out of 5

GitBook Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Josh S.
JS
Database & Systems Coordinator
Small-Business (50 or fewer emp.)
"Clean and organized documentation for my teams!"
What do you like best about GitBook?

I enjoy the built-in page organization structure and the rich searching features that highlight specific pages and headers where search terms appear. My teams frequently need to reference our SOPs to accurately complete our work, so it is very helpful to be able to rely on more consistent searchability compared to disorganized storage in Google Docs. Additionally, the customer service and support has been quick, responsive, and helpful. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

For teams that primarily or exclusively use the web editor as opposed to local repositories synced with GitHub, I would like more documentation and features for creating a backup of my documentation that's cleaner than downloading all of the docs as PDFs. Review collected by and hosted on G2.com.

峰 .
Software Development Engineer
Small-Business (50 or fewer emp.)
"The documentation effect of GitBook is very beautiful"
What do you like best about GitBook?

1. The synchronization with the GitHub repository is excellent.

2. The generation format of the document and the presentation page are very beautiful. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

It would be nice to have a local desktop application like GitHub Desktop, so I can edit documents locally, since real-time access to the Internet is not so easy in some countries or locality. Review collected by and hosted on G2.com.

Erwin V.
EV
Data Analyst Volunteer
Small-Business (50 or fewer emp.)
"Gitbook almost perfectly bridges coding and documentation"
What do you like best about GitBook?

- Very easy to implement. Without external need, I had setup the docs within half an hour. I got a free call with support anyway but that was not needed at all.

- Development Workflow Integration: Easily edit documentation directly within our codebase or via Gitbook’s intuitive editor.

- Unified Documentation Platform: Supports both technical (including API endpoint docs) and user-friendly documentation in a single platform.

- GitHub and GitHub Actions Integration: Streamlined and efficient automation through GitHub integrations, which makes it possible to have docs updates in a flow whenever an update on the application is made.

- Nice looking documentation: I just like the layout of Gitbook. Which matters when people have to read your documentation. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Currently lacks functionality for automatically triggering documentation updates based on code changes, requiring manual intervention. Review collected by and hosted on G2.com.

FA
Assistant Teacher
Small-Business (50 or fewer emp.)
"Gitbook is not awesome, is exceptional."
What do you like best about GitBook?

Besides the incredible support that engages with the client, the service by itself is absolutely awesome. Functions like exporting to PDF, MD and other formats and the integrated AI to analyze and redact the documents are some of the game-changing features that Gitbook has to offer. It's simple and pretty UI and the styles are intuitive and easy to use for both user and developer. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

If you are looking out for a place to work with your team you need to be willing to pay for a plan. But if you are a NGO or lead an open source project you can have the community plan for free! Review collected by and hosted on G2.com.

MC
Open source maintainer
Small-Business (50 or fewer emp.)
"Awesome low code docs tool"
What do you like best about GitBook?

GitBook excels at making technical documentation accessible and collaborative. Its clean, intuitive interface allows teams to create well-structured documentation without requiring extensive technical knowledge. The real-time collaboration features are exceptional, enabling multiple team members to work simultaneously on the same document without conflicts. The version control system is robust yet straightforward, making it easy to track changes and revert when necessary. The markdown support combined with the visual editor provides flexibility for both technical and non-technical users, making it a versatile platform for various documentation needs. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

nothing to report, I find the 360 ​​degree project very functional Review collected by and hosted on G2.com.

MS
CEO
Small-Business (50 or fewer emp.)
"Communication and customer relationship on equal footing"
What do you like best about GitBook?

What I like best about GitBook is the intuitive user interface, which makes it easy to create, organize, and publish content. The ability to collaborate with team members in real-time enhances efficiency and improves the quality of documentation. I particularly appreciate the integration with other tools as well as the quick and helpful responses from the support team – especially the personal and professional support from Rodrigo. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

What I don't like so much about GitBook is the limited flexibility in customizing the design and layouts. It would be helpful to have more options for individual customization. Additionally, the loading times could sometimes be faster, especially with larger projects. Occasionally, advanced export functions are also lacking, which would allow for smooth transfer of content to other formats. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business (50 or fewer emp.)
"Clean, Collaborative, and Easy-to-Use Documentation Tool"
What do you like best about GitBook?

The intuitive interface and real-time collaboration features make it incredibly easy to write and manage documentation. It’s perfect for both technical and non-technical team members, and the final output is always polished and professional. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

No complaints yet. Everything has been smooth and effective for our documentation needs so far. Review collected by and hosted on G2.com.

Piyanuch T.
PT
Lecturer
Mid-Market (51-1000 emp.)
"Bringing GitBook to the Classroom"
What do you like best about GitBook?

I discovered GitBook while attending a software workshop. The docs were so clean and clear that I knew I had to try it myself. I’m now preparing to use it with my third-year students for their term project documentation.

Thanks to GitBook’s Community plan, I’ll teach with real-world tools that inspire great writing. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Nothing major. Overall, I really like it. Review collected by and hosted on G2.com.

CI
Artist
Arts and Crafts
Small-Business (50 or fewer emp.)
"A state-of-the-art open source online book publishing experience"
What do you like best about GitBook?

GitBook allows me to easily publish an online book describing an artistic project based on GitHub. As an artist using the power of Git code repositories, GitBook provides me with a unique platform that is transparent, responsive and Git-reliant. It also integrates external sources of creative work, such as Instagram and other popular media platforms. Its pagination feature and Markdown pages make my task of writing and presenting Git-based code quite enjoyable. This is why I chose it as the platform for publishing a book documenting my artistic practice, as is common in the traditional art world. I'm currently a beneficiary of their community plan, which supports my open source project in the best possible way. Their customer support is first class. All my support requests have been successfully resolved within a few days. It took me a few hours to get a book up and running : book.awalkaday.art. The book's underlying code is automatically synchronised with a public code repository on GitHub. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

There is no cumbersome experience when using the GitBook app online. It's available in an international language that is the lingua franca of the web. It's free to use and free to access. However, it does require some familiarity with Git (version control software). Review collected by and hosted on G2.com.

BG
UX Designer
Small-Business (50 or fewer emp.)
"GitBook Enthusiast"
What do you like best about GitBook?

Gitbook has a great suite of rich text features for creating documentation - keeping it basic and the available styles look very elegant. The limited adaptability is a positive because it allows options, while also keeping things simple. We recently used it for an initiative where our partners were very satisfied with the results and the ability to use it for an event as supporting materials. It was very easy to implement. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

I felt slightly disoriented relating to navigation at times, but once the support team helped me with how the functionality is structured, it was easy to get around. There were a few technical glitches, but the support team is extremely responsive and working on any glitches that might arise. Review collected by and hosted on G2.com.

GitBook