ecurity is paramount for us, and Kaseya 365 Endpoint delivers. The unified security approach, combining next-gen antivirus, EDR, and MDR, gives us peace of mind knowing our endpoints are well-protected. The ransomware detection and quarantine feature is particularly impressive, and the ability to manage third-party patching is a huge plus. We've seen a noticeable improvement in our security posture since implementing Kaseya 365 Endpoint. Review collected by and hosted on G2.com.
While Kaseya 365 Endpoint offers a robust suite of features, I've noticed a slightly steeper learning curve than expected. The sheer breadth of capabilities is impressive, but it can be a bit overwhelming at first. Perhaps more in-depth, guided tutorials or a more streamlined onboarding process could help users quickly grasp the full potential of the platform. Once mastered, however, the benefits are undeniable. Review collected by and hosted on G2.com.
Kasaye 365 has helped us put a stamp on IT with the ease of setup, monitoring and remote automation!
They take pride in what they put on the market so Thank you! Review collected by and hosted on G2.com.
There is not much we don't like about Kasyea but if I had to say something, it would be the fact that it may one day make my job to effortless! Review collected by and hosted on G2.com.
The BCDR's are some of the best Safety Items I have ever found... Backs up Locally and to the Cloud... If you want to back up once a day or every minute... You can... Depending on the Unit you have, You can spin up a Virtual Server Right on your Device... Easy to setup, Easy to get a hold of their Customer Support when you have an issue or need to get a file... From someone accidentally deleting a file and retrieving it... Or if your Server Crashes... Implimenting a Bare Metal Restore is easy to do... It fully integrates into the servers, workstations... It is there for you to stop a Disaster before it can happen... Review collected by and hosted on G2.com.
Cost of the units have gone up over the years... but yet, YOU PAY FOR WHAT YOU GET... It is Worth Its Money though... Tech calls can take a bit. But isn't that with any company out there... They are prompt and will get you through it... They are highly knowledgable... Trust in them... Review collected by and hosted on G2.com.
All in one endpoint security solution. Bundled together with integration between the suite makes management easier. Deployment and Installation is easy via Datto RMM components and integration. Cost is low considering the array of products in the suite. Review collected by and hosted on G2.com.
We have direct integration with Datto EDR and AV into Datto RMM, but I feel there could be better integration with RocketCyber and Datto Endpoint Backup.
There are little to no widgets available for Datto Endpoint Backup which means techs need to sift through emails or the Datto Partner Portal to check backup success. Review collected by and hosted on G2.com.
Datto enables us to manage multiple backups of data throughout the day with features such as incremental backup, backup verification, screenshot verification, and availability of local and cloud points.
In case of any unforeseen issues, Datto allows us to spin up a virtual server in the cloud or locally.
Installation and management are straightforward. We can easily install the agent, whether it's agent-based or agentless, reboot the device, and add it to the portal. Additionally, Datto supports backup for various appliances such as physical servers, endpoints, VMs, NAS, Networking devices.
We have the flexibility to set up backup notifications for different types of alerts, including success, failure, and warnings.
Datto provides excellent support via email and phone whenever we need assistance.
The reporting feature is robust, allowing MSP clients to efficiently manage multiple clients through a single dashboard.
Integration with tools like AutoTask, Datto RMM, or ConnectWise is seamless and straightforward, making it easy to incorporate Datto into existing workflows and systems.
I utilize Datto on a daily basis for my backup needs. Review collected by and hosted on G2.com.
There hasn't been a single complaint about this product. However, the BA team is consistently working on enhancing it to deliver an even better customer service experience. Review collected by and hosted on G2.com.
RMM Tool is king, it makes my job as System Engineer easier, through Server monitoring and patch deployment it has an array of functionalities that improves quality of work Review collected by and hosted on G2.com.
Response time! being a cloud service tool its given that Internet Bandwidth will have its limits when it comes to connectivity issues. There should be focused effort in finding ways to make using Kaseya tools responsive everytime. Review collected by and hosted on G2.com.
I really like the user interference. It is quite easy to navigate in the datto and access the tools and check the backups . And also the support is very helpful , whenever we get stuck on some issue , they are always available to help . Also the implementation of Datto is veru wasy . The features available in datto are numerous which is way more than any other backup solution. And i use it on daily basis . So overall the datto is very easy to use and integrate. Review collected by and hosted on G2.com.
Nothing So far, I love to use this product and recommends to all my colleugues. Review collected by and hosted on G2.com.
Other than an occational restart of a device or server it's a completely automated solution that is easy to use. The pricing is fair but a large amount of features are offered. Review collected by and hosted on G2.com.
It's getting a little expensive and the Dell server chasis are a little over board for a BCDR. The support is not as responsive at it was before the Kaseya acqusition. Review collected by and hosted on G2.com.
The best thing is all the products for one low price. It helps us compete against our competitors by having a more complete stack, and with the low price, it helps us be competitive on price as well. Review collected by and hosted on G2.com.
Nothing so far, everything is great and we have no issues Review collected by and hosted on G2.com.
The efficiency of Local Backup, to Cloud Backup, to Screenshot Verification, to Testing, to Restoring is unmatched.
Unlike other competitors I have worked with, you can actually boot VM's into the cloud, which is a game changer.
Having official hardware that integrates directly with the backup software is beautiful. Seamlessly connect all the moving parts, without having to rattle your brain.
It integrates with other applications well, including Datto RMM, or IT Glue.
The Customer Support is top notch! Whether we are having issues installing, backing up, or recovering, they are always there and quickly resolve our issues.
With the introduction of the Datto BCDR Concierge Service, which helps you plan out new installations, and get help faster. It's getting better and better all the time. Review collected by and hosted on G2.com.
The UI doesn't have many options for sorting, or changing your view, so it may not work for everyone. I would prefer to have more choices. I also notice that using the Dark Mode can cause issues with seeing some of the buttons. Review collected by and hosted on G2.com.