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Datto Unified Continuity Reviews

Datto Unified Continuity Suite Overview

What is Datto Unified Continuity?

Datto Unified Continuity is a comprehensive backup and data protection solution designed for both enterpise businesses and managed service providers. It includes optional storage and disaster recovery appliances, cloud backup, and SaaS protection tools.

Included with this Suite:
Datto Unified Continuity Details
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Seller Details
Seller
Kaseya
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,629 Twitter followers
LinkedIn® Page
www.linkedin.com
5,018 employees on LinkedIn®
Description

Kaseya® is the leading provider of IT and security management solutions for managed service providers (MSPs) and small to medium sized businesses (SMBs). Through its open platform and customer-centric approach, Kaseya delivers best in breed technologies that allow organizations to efficiently manage, secure, and backup IT. Kaseya IT Complete is the most comprehensive, integrated IT management platform comprised of industry-leading solutions from Kaseya, Unitrends, Rapidfire Tools, Spanning Cloud Apps, IT Glue, ID Agent and Graphus. The platform empowers businesses to: command all of IT centrally; easily manage remote and distributed environments; simplify backup and disaster recovery; safeguard against cybersecurity attacks; effectively manage compliance and network assets; streamline IT documentation, and automate across IT management functions. Headquartered in Dublin, Ireland, Kaseya is privately held with a presence in over 20 countries. To learn more, visit www.kaseya.com.


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Recent Datto Unified Continuity Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Datto"
It helps to take care of my clients needs.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

14 months

Average Discount

15%

Perceived Cost

$$$$$
View More Pricing Information

Datto Unified Continuity Media

481 Datto Unified Continuity Reviews

4.4 out of 5
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481 Datto Unified Continuity Reviews
4.4 out of 5
481 Datto Unified Continuity Reviews
4.4 out of 5
G2 reviews are authentic and verified.
Adrian D.
AD
Support Engineer
Small-Business(50 or fewer emp.)
Product Reviewed: Kaseya 365 Endpoint
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Kaseya 365 Endpoint?

ecurity is paramount for us, and Kaseya 365 Endpoint delivers. The unified security approach, combining next-gen antivirus, EDR, and MDR, gives us peace of mind knowing our endpoints are well-protected. The ransomware detection and quarantine feature is particularly impressive, and the ability to manage third-party patching is a huge plus. We've seen a noticeable improvement in our security posture since implementing Kaseya 365 Endpoint. Review collected by and hosted on G2.com.

What do you dislike about Kaseya 365 Endpoint?

While Kaseya 365 Endpoint offers a robust suite of features, I've noticed a slightly steeper learning curve than expected. The sheer breadth of capabilities is impressive, but it can be a bit overwhelming at first. Perhaps more in-depth, guided tutorials or a more streamlined onboarding process could help users quickly grasp the full potential of the platform. Once mastered, however, the benefits are undeniable. Review collected by and hosted on G2.com.

What problems is Kaseya 365 Endpoint solving and how is that benefiting you?

Prior to Kaseya 365 Endpoint, patching was a time-consuming and manual process, leaving us vulnerable to security threats. The automated patch management feature has streamlined this process, ensuring all endpoints are up-to-date with the latest security patches. This has significantly reduced our risk of security breaches and freed up IT staff for other critical tasks.

Tasks such as software deployment, and general endpoint health checks were taking up a large portion of our IT teams time. The automation that Kaseya 365 endpoint provides has allowed those tasks to be scheduled, and run without user interaction Review collected by and hosted on G2.com.

Brian L.
BL
Small-Business(50 or fewer emp.)
Product Reviewed: Kaseya 365 Endpoint
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Products used within Kaseya 365 Endpoint: Datto RMM, Datto Endpoint Backup
What do you like best about Kaseya 365 Endpoint?

Kasaye 365 has helped us put a stamp on IT with the ease of setup, monitoring and remote automation!

They take pride in what they put on the market so Thank you! Review collected by and hosted on G2.com.

What do you dislike about Kaseya 365 Endpoint?

There is not much we don't like about Kasyea but if I had to say something, it would be the fact that it may one day make my job to effortless! Review collected by and hosted on G2.com.

What problems is Kaseya 365 Endpoint solving and how is that benefiting you?

The remote monitoring tool and automation of tasks allows us to concentrate on other needs within the IT environment for our clients. The ease of connecting securely to our clients devices helps us troubleshoot and repair in quicker times.

The datto backup saves all the data we need in case we have to get someone back online in a pinch. It is simple and effective! Review collected by and hosted on G2.com.

Tedd G.
TG
IT Support
Small-Business(50 or fewer emp.)
Product Reviewed: Datto BCDR
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Datto BCDR?

The BCDR's are some of the best Safety Items I have ever found... Backs up Locally and to the Cloud... If you want to back up once a day or every minute... You can... Depending on the Unit you have, You can spin up a Virtual Server Right on your Device... Easy to setup, Easy to get a hold of their Customer Support when you have an issue or need to get a file... From someone accidentally deleting a file and retrieving it... Or if your Server Crashes... Implimenting a Bare Metal Restore is easy to do... It fully integrates into the servers, workstations... It is there for you to stop a Disaster before it can happen... Review collected by and hosted on G2.com.

What do you dislike about Datto BCDR?

Cost of the units have gone up over the years... but yet, YOU PAY FOR WHAT YOU GET... It is Worth Its Money though... Tech calls can take a bit. But isn't that with any company out there... They are prompt and will get you through it... They are highly knowledgable... Trust in them... Review collected by and hosted on G2.com.

What problems is Datto BCDR solving and how is that benefiting you?

Datto Solves any possible Data Loss, only if the clients use the Servers to hold that data. There has been countless issues over the years where someone has accidentally deleted a file, missplaced it, or even a Directory... We have been able to get those files back for them, sometimes with in 5 minutes after the call, some longer depending on the Data file size... Great Product... Review collected by and hosted on G2.com.

Darin F.
DF
Small-Business(50 or fewer emp.)
Product Reviewed: Kaseya 365 Endpoint
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Kaseya 365 Endpoint?

All in one endpoint security solution. Bundled together with integration between the suite makes management easier. Deployment and Installation is easy via Datto RMM components and integration. Cost is low considering the array of products in the suite. Review collected by and hosted on G2.com.

What do you dislike about Kaseya 365 Endpoint?

We have direct integration with Datto EDR and AV into Datto RMM, but I feel there could be better integration with RocketCyber and Datto Endpoint Backup.

There are little to no widgets available for Datto Endpoint Backup which means techs need to sift through emails or the Datto Partner Portal to check backup success. Review collected by and hosted on G2.com.

What problems is Kaseya 365 Endpoint solving and how is that benefiting you?

The product suite closes the loop on endpoint security by covering AV, EDR, MDR as well device backup. we are able to offer 1 product in our stack that covers device security. Review collected by and hosted on G2.com.

Lokesh  S.
LS
Senior System Engineer - Cloud and Infra
Mid-Market(51-1000 emp.)
Product Reviewed: Datto BCDR
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Rating Updated ()
What do you like best about Datto BCDR?

Datto enables us to manage multiple backups of data throughout the day with features such as incremental backup, backup verification, screenshot verification, and availability of local and cloud points.

In case of any unforeseen issues, Datto allows us to spin up a virtual server in the cloud or locally.

Installation and management are straightforward. We can easily install the agent, whether it's agent-based or agentless, reboot the device, and add it to the portal. Additionally, Datto supports backup for various appliances such as physical servers, endpoints, VMs, NAS, Networking devices.

We have the flexibility to set up backup notifications for different types of alerts, including success, failure, and warnings.

Datto provides excellent support via email and phone whenever we need assistance.

The reporting feature is robust, allowing MSP clients to efficiently manage multiple clients through a single dashboard.

Integration with tools like AutoTask, Datto RMM, or ConnectWise is seamless and straightforward, making it easy to incorporate Datto into existing workflows and systems.

I utilize Datto on a daily basis for my backup needs. Review collected by and hosted on G2.com.

What do you dislike about Datto BCDR?

There hasn't been a single complaint about this product. However, the BA team is consistently working on enhancing it to deliver an even better customer service experience. Review collected by and hosted on G2.com.

What problems is Datto BCDR solving and how is that benefiting you?

I am managing more than 50 clients handling a diverse range of requests on a daily basis requests like DR test, Production Server is down so restore it from the backups or File or folder level restoration and many more. Review collected by and hosted on G2.com.

Eric D.
ED
Systems Engineer
Small-Business(50 or fewer emp.)
Product Reviewed: Kaseya 365 Endpoint
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Products used within Kaseya 365 Endpoint: Datto RMM, Datto Endpoint Backup
What do you like best about Kaseya 365 Endpoint?

RMM Tool is king, it makes my job as System Engineer easier, through Server monitoring and patch deployment it has an array of functionalities that improves quality of work Review collected by and hosted on G2.com.

What do you dislike about Kaseya 365 Endpoint?

Response time! being a cloud service tool its given that Internet Bandwidth will have its limits when it comes to connectivity issues. There should be focused effort in finding ways to make using Kaseya tools responsive everytime. Review collected by and hosted on G2.com.

What problems is Kaseya 365 Endpoint solving and how is that benefiting you?

Solves many issues that other remote management software don't

-Provides real-time monitoring and remote management for all endpoints from a single dashboard.

-Automates patch management, software deployment, and scripting.

-Allows remote troubleshooting, automated alerts, and real-time issue resolution. Review collected by and hosted on G2.com.

NS
Senior System Admin
Mid-Market(51-1000 emp.)
Product Reviewed: Datto BCDR
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Rating Updated ()
What do you like best about Datto BCDR?

I really like the user interference. It is quite easy to navigate in the datto and access the tools and check the backups . And also the support is very helpful , whenever we get stuck on some issue , they are always available to help . Also the implementation of Datto is veru wasy . The features available in datto are numerous which is way more than any other backup solution. And i use it on daily basis . So overall the datto is very easy to use and integrate. Review collected by and hosted on G2.com.

What do you dislike about Datto BCDR?

Nothing So far, I love to use this product and recommends to all my colleugues. Review collected by and hosted on G2.com.

What problems is Datto BCDR solving and how is that benefiting you?

Server Down Situation and I strongly recommends to all my Partners. Review collected by and hosted on G2.com.

Brent M.
BM
Owner
Small-Business(50 or fewer emp.)
Product Reviewed: Datto BCDR
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Datto BCDR?

Other than an occational restart of a device or server it's a completely automated solution that is easy to use. The pricing is fair but a large amount of features are offered. Review collected by and hosted on G2.com.

What do you dislike about Datto BCDR?

It's getting a little expensive and the Dell server chasis are a little over board for a BCDR. The support is not as responsive at it was before the Kaseya acqusition. Review collected by and hosted on G2.com.

What problems is Datto BCDR solving and how is that benefiting you?

Datto creates backups of servers and automates much of the day to day process. If a backup has problems the service will email the details and it can be quickly addressed. The design of the product meets the requirements for many backup requests. There is even an Azure solution that does not charge for ingress and egress bandwidth. Review collected by and hosted on G2.com.

Jason M.
JM
CEO
Information Technology and Services
Small-Business(50 or fewer emp.)
Product Reviewed: Kaseya 365 Endpoint
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Kaseya 365 Endpoint?

The best thing is all the products for one low price. It helps us compete against our competitors by having a more complete stack, and with the low price, it helps us be competitive on price as well. Review collected by and hosted on G2.com.

What do you dislike about Kaseya 365 Endpoint?

Nothing so far, everything is great and we have no issues Review collected by and hosted on G2.com.

What problems is Kaseya 365 Endpoint solving and how is that benefiting you?

It allows us to have a very integrated system suite of tools that all talk together and work together. Its not one pane of glass as of yet but its as close as you can get. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
Product Reviewed: Datto BCDR
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Datto BCDR?

The efficiency of Local Backup, to Cloud Backup, to Screenshot Verification, to Testing, to Restoring is unmatched.

Unlike other competitors I have worked with, you can actually boot VM's into the cloud, which is a game changer.

Having official hardware that integrates directly with the backup software is beautiful. Seamlessly connect all the moving parts, without having to rattle your brain.

It integrates with other applications well, including Datto RMM, or IT Glue.

The Customer Support is top notch! Whether we are having issues installing, backing up, or recovering, they are always there and quickly resolve our issues.

With the introduction of the Datto BCDR Concierge Service, which helps you plan out new installations, and get help faster. It's getting better and better all the time. Review collected by and hosted on G2.com.

What do you dislike about Datto BCDR?

The UI doesn't have many options for sorting, or changing your view, so it may not work for everyone. I would prefer to have more choices. I also notice that using the Dark Mode can cause issues with seeing some of the buttons. Review collected by and hosted on G2.com.

What problems is Datto BCDR solving and how is that benefiting you?

It gives peace of mind to our clients, even if they don't realize it in the moment when they sign up.

Once they have an outage, they love having faster restores, the ability to get back up in running with a Temp VM quickly, and the fact that the backup is tested and verified to work, so we never have a bad backup put into place. Review collected by and hosted on G2.com.