Culture Cloud by O.C. Tanner Reviews & Product Details

Culture Cloud by O.C. Tanner Overview

What is Culture Cloud by O.C. Tanner?

O.C. Tanner’s Culture Cloud™ is an employee recognition platform for enterprise and global workforces. Culture Cloud helps companies create large-scale programs that deliver truly personal employee recognition experiences. O.C. Tanner pioneered the employee recognition industry nearly a century ago, and today, our Culture Cloud platform helps more than 14 million people around the world thrive at work. Thousands of enterprises, including 25 on the Fortune Best Companies To Work For list, trust Culture Cloud to connect their people to purpose, accomplishment, and one another. Culture Cloud checks every box on the HR and IT wishlist (including some you didn’t know you wished for). ✓ One of the world’s best-rated recognition apps ✓ A central, customizable platform ✓ Plug-ins that enable recognition in everyday apps (like email) ✓ A user-friendly social wall, nominations, approvals, and presentation tools ✓ Broadcastable success (think TV monitors and intranets) ✓ Yearbook, a collaborative service-award experience pioneered by O.C. Tanner ✓ Built-in educational tools ✓ Rewards people love, including adventures, cool tech, gift cards, brand name merch, concerts, events, custom symbols of achievement, and charitable giving ✓ Industry-leading admin tools and dashboards ✓ HRIS API connections ✓ The most results-oriented team of experts on the planet

Culture Cloud by O.C. Tanner Details
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Languages Supported
Czech, German, Greek, English, French, Hungarian, Indonesian, Italian, Japanese, Korean, Macedonian, Dutch, Polish, Portuguese, Romanian, Slovenian, Spanish, Thai, Turkish, Vietnamese, Chinese (Simplified), Chinese (Traditional)
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Product Description

Culture Cloud is a cloud-based platform that helps organizations inspire and appreciate great work. Recognition done right can transform organizations, ignite enthusiasm, increase innovation, and drive bottom-line results.

How do you position yourself against your competitors?

We provide a variety of meaningful, personal recognition experiences that go far beyond typical point transaction software.

Based on the industry’s most respected research (including our annual Global Culture Report), our Culture by Design approach and Culture Cloud software and services deliver measurably improved employee engagement, retention, and business growth metrics. Everything we do is designed to create powerful personal employee experiences that impact company culture.


Seller

O.C. Tanner

Description

O.C. Tanner is a global leader in employee recognition and engagement solutions. The company specializes in helping organizations enhance workplace culture through meaningful recognition programs, awards, and services that celebrate employee achievements. With a focus on improving retention and motivation, O.C. Tanner offers a range of customizable tools and resources to foster a positive work environment. For more information, visit their website at [octanner.com](https://www.octanner.com).

Overview Provided by:

Culture Cloud by O.C. Tanner Integrations

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Recent Culture Cloud by O.C. Tanner Reviews

SC
stephane c.Enterprise (> 1000 emp.)
5.0 out of 5
"Amazing tool"
e-voucher offer and awesome choices. So exciting to have access
KF
Katy F.Enterprise (> 1000 emp.)
5.0 out of 5
"Easy way to redeem points"
Their customer service is great but what I like the most is how easy it is to use. They make it very easy to redeem points on merchandise and virtu...
Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Successfully solved issue with validation of gift card"
I had an issue with validation of gift card, Support Team responded in less than 24h and issue was soon solved.

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

15 months

Average Discount

14%

Perceived Cost

$$$$$
View More Pricing Information

Culture Cloud by O.C. Tanner Media

Culture Cloud by O.C. Tanner Demo - Culture Cloud Recognition
Culture Cloud offers a long list of creative ways to recognize, from e-cards, individual points, and group points deposits to special nominations, fun gifts, and custom awards.
Culture Cloud by O.C. Tanner Demo - Automatic recognition nudges
Increase participation with helpful reminders via app or email—no extra administrative work required.
Culture Cloud by O.C. Tanner Demo - Track program impact in real-time
See real-time program activity, break down usage by geography and department, cross reference culture metrics, understand flight risk, and more.
Culture Cloud by O.C. Tanner Demo - Culture Cloud Anniversaries
Celebrate employees’ career anniversaries with a personalized Yearbook, branded merch, powerful symbolism, and/or access to items in our vast Award Store. Our software makes it simple (and automatic).
Culture Cloud by O.C. Tanner Demo - Add recognition to the flow of work
We have integrations with the most popular apps, including Workday, Google, Slack, and Microsoft Outlook and Teams. And we’re constantly adding new ones!
Culture Cloud by O.C. Tanner Demo - Motivate teams with a common goal
Tie points to any goal or initiative. Create new programs and include past ones. It’s a simple, self-serve tool that consolidates programs while letting owners maintain autonomy.
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1,021 Culture Cloud by O.C. Tanner Reviews

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1,021 Culture Cloud by O.C. Tanner Reviews
4.8 out of 5
1,021 Culture Cloud by O.C. Tanner Reviews
4.8 out of 5

Culture Cloud by O.C. Tanner Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Nicholas S.
NS
Program Manager, Financial Operations
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Rating Updated ()
What do you like best about Culture Cloud by O.C. Tanner?

I recently ordered a product through O.C. Tanner but upon receiving it, I discovered that it was defective. I was a bit concerned about the hassle of getting a replacement, but I was pleasantly surprised by how smooth the process was through Culture Cloud Recognition and O.C. Tanner. I reached out to customer service, and they responded almost immediately. The representative was incredibly friendly, understanding, and reassured me that a replacement would be sent out right away.

The entire experience was stress-free thanks to their quick response and exceptional service. It’s rare to encounter such prompt and professional support, and I couldn’t be more satisfied with how they handled the situation. Highly recommended. Review collected by and hosted on G2.com.

What do you dislike about Culture Cloud by O.C. Tanner?

I do not have any dislikes or concerns about Culture Cloud by O.C. Tanner. I have used the service many times through my employers recogntition system and have recieved the item quickly. Only once was product defective and they replaced it quickly. The customer service is top-notch. Review collected by and hosted on G2.com.

What problems is Culture Cloud by O.C. Tanner solving and how is that benefiting you?

Culture Cloud by O.C. Tanner has made it so much easier to recognize employees, even when they’re spread out across different locations. With the platform, it’s super simple for managers and teammates to send quick, personalized shout-outs anytime, no matter where everyone is. This means recognition happens in real time, helping employees feel appreciated right when they deserve it. It’s made a huge difference in keeping everyone connected and motivated. Review collected by and hosted on G2.com.

AS
Experienced Quality Leader
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Culture Cloud by O.C. Tanner?

The ease of use is one of the most pivotal points because it directly affects how efficiently and effectively we are able to utilize this system. Because it is easy to use, it reduces the learning curve upon implementation, minimizes user frustration, increases productivity, and improves our overall satisfaction. It's easy to integrate into our work each day, and the customer support team is quick to assist when necessary. Review collected by and hosted on G2.com.

What do you dislike about Culture Cloud by O.C. Tanner?

There are some order tracking limitations that leave users uncertain of when rewards will specifically arrive, leading to confusion or dissatisfaction at times. Without clear updates or visibility into the process, it can cause mistrust of the recognition system which can undermine the overall purpose of the platform. Review collected by and hosted on G2.com.

What problems is Culture Cloud by O.C. Tanner solving and how is that benefiting you?

Employees often feel undervalued or underappreciated, and Culture Cloud by O.C. Tanner is helping solve this in one fell swoop. It benefits our company by increasing employee satisfaction with our recognition program, and also benefits the users by gaining easy access to great rewards. Review collected by and hosted on G2.com.

LN
CSR Premium Team Leader
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Culture Cloud by O.C. Tanner?

It allows us to send recognition to our peers or managers, showing publicly that they have been performing out of the norm. This also allows us to give ourselves an image within the company and also exchange those points for treating ourselves with prizes. It is quite intuitive, easy to use and whenever I've had any issue, the people from support have answered fast and efficiently. I use it quite a lot to give recognition to the people that deserve it and to check if there are any new prizes to try and go the extra mile to get myself recognition to be able to get it. Review collected by and hosted on G2.com.

What do you dislike about Culture Cloud by O.C. Tanner?

I think sometimes it's being overused to give points by the sake of giving points. Sometimes the recognition would be, thanks X for "helping me with configuring my screen" which is, IMO, nothing out of the norm...so I think that sometimes they abuse the use of the points. Also, the prizes are quite high...most of the times it is way more interesting just changing the points for money cards as the products are less expensive outside than in the system... Review collected by and hosted on G2.com.

What problems is Culture Cloud by O.C. Tanner solving and how is that benefiting you?

Being able to publicly recognize people that work far from me. Review collected by and hosted on G2.com.

Anita  N.
AN
AAA - Emergency Roadside Service - Customer Service Advocate I & II
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Culture Cloud by O.C. Tanner?

I love the culture created by Culture Cloud by OC. expressing gratitude daily is important for well being and this gives us a beautiful public way to thank co-workers. We amass points in this way and are then able to purchase anything from a Roomba to a vacation to a gift card that can be used for groceries or even a sauna!

Support was quick to assist the first time I chose a Walmart gift card. I wasn’t sure how to get it and they walked me through everything. I wasn’t sure able to get the bar code on my iPhone browser, then either add to payment methods or scan the bar code at checkout.

This program is further evidence of just how much my company cares for its employees. I love my job and these perks give me a warm feeling anytime I use anything obtained through the system. When I vacuum. I think “everyone at work went in on this gift for me!” Review collected by and hosted on G2.com.

What do you dislike about Culture Cloud by O.C. Tanner?

Sometimes it’s down for maintenance so I can’t scroll through dreaming 😅 Review collected by and hosted on G2.com.

What problems is Culture Cloud by O.C. Tanner solving and how is that benefiting you?

It gives us a public space in front of fellow employees to recognize peers or leaders or anyone who helps you in a tough spot. Review collected by and hosted on G2.com.

VM
Operations Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Culture Cloud by O.C. Tanner?

The most helpful is to have several different recognition solutions in one place, where one can pick the best option as preferred. Also the delivery times are very good, and customer support is quick and tries to provide a solution whenever possible. Review collected by and hosted on G2.com.

What do you dislike about Culture Cloud by O.C. Tanner?

Not so many downsides, but the recognitions options are very dependent on the location/country so there is a big difference between the awards options available for each individual from different regions - maybe more attention to have different and more partnerships in different locations would help. Also when there is an issue with the award you selected, we are asked to go to the partner that provided the award, maybe OC Tanner could step in to try to resolve the issues with the partner they selected. Review collected by and hosted on G2.com.

What problems is Culture Cloud by O.C. Tanner solving and how is that benefiting you?

Employee recognition is always something difficult to solve and have satisfaction. OC Tanner comes to provide flexibility on recognition options and having a one single tool that will be used across the board, avoiding feelings of being treated differently based on the recognition provided. Review collected by and hosted on G2.com.

NR
Initiatives Lead
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Rating Updated ()
What do you like best about Culture Cloud by O.C. Tanner?

I've been using Culture Cloud by O.C. Tanner for several years through my employer, and it's always been a great experience. My colleagues and I really value the fact that we can tangibly reward one anther's work and show appreciation. There are so many options available, which are updated often, that everyone can find something they'd like. The customer support is wonderful as well. If any issues come up, which is rare, there is always someone to offer an efficient solution. The site is easy to navigate, which enables everyone to use it as often as they'd like. Review collected by and hosted on G2.com.

What do you dislike about Culture Cloud by O.C. Tanner?

There's not much to say that's negative. Every experience I've had with this platform has been positive. Review collected by and hosted on G2.com.

What problems is Culture Cloud by O.C. Tanner solving and how is that benefiting you?

Culture Cloud by O.C. Tanner really does make it easy and rewarding to recognize colleagues for all levels of contributions, from day-to-day help all the way to significant achievements. Review collected by and hosted on G2.com.

Chris O.
CO
Project Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Culture Cloud by O.C. Tanner?

I recently had one of the best customer service experiences I've ever encountered, and I felt compelled to share it. From the moment I contacted the company, I was met with kindness, professionalism, and a genuine willingness to help. Every team member I interacted with was patient, knowledgeable, and attentive to my needs, making the entire process smooth and stress-free.

What really stood out was how proactive they were in ensuring I had all the information I needed, even before I asked. They followed up promptly, provided clear explanations, and offered thoughtful solutions that made me feel supported and valued—not just like another number in the system.

Even when I had a minor issue with my order, they handled it swiftly and gracefully, turning what could have been a frustrating experience into one that actually built my trust in them even more. It's clear that customer satisfaction is a top priority for them, and it shows in every interaction.

In a world where good service is becoming increasingly rare, this company truly sets the bar. I wouldn’t hesitate to recommend them to friends, family, or anyone looking for a reliable business that treats its customers with genuine care and respect. Five stars all the way! Review collected by and hosted on G2.com.

What do you dislike about Culture Cloud by O.C. Tanner?

I honestly have ZERO complaints—none at all! If every transaction in life went this smoothly, I’m convinced the world would have less road rage and way more smiles. 😄 Review collected by and hosted on G2.com.

What problems is Culture Cloud by O.C. Tanner solving and how is that benefiting you?

While the product itself was unfortunately damaged during transport, and the delivery experience left a lot to be desired—the driver was noticeably careless and even attempted to deliver to the wrong address—I want to highlight that the issue seemed to stem more from the delivery service than the company itself.

That said, I was impressed with how the customer service team handled the situation. They were responsive, apologetic, and quick to offer a resolution. It's clear they take pride in their service and genuinely care about their customers’ satisfaction, even when external factors are out of their control.

It’s disappointing when things go wrong, but the way a company responds makes all the difference—and in this case, they absolutely delivered on that front Review collected by and hosted on G2.com.

MA
External Effectiveness & Analytics Expert
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Culture Cloud by O.C. Tanner?

I am using it for years now at least once per quarter and each quarter I do like 10 transactions and I have a very Good user experience

- Website is easy to navigate

- Customer service agents are very responsive and supportive

- It is easily integrated with our company rewardation system. And all transactions are instant and easy to track

- As a user I do not know a lot about technical implementation and integration, However, I think it is very easy that we used it even before the onboarding/How to use sessions Review collected by and hosted on G2.com.

What do you dislike about Culture Cloud by O.C. Tanner?

- When I select to buy vouchers, they are not sent to my email instantly, and sometimes I miss offers due to this

- For some vendors in Egypt like "Jumia", They do not allow using multiple vouchers in the same transaction, So why not to make it available to get vouchers with whatever value I need "Not fixed values"

- Using the website from iPad is not the best experience, I always prefer to use it through my laptop

- It is supposed to be used for employees engagement (Years of service - Birthdays - life events and so on), However it is not successful in this part. Most of the employes mostly use it for recognition & awardations only Review collected by and hosted on G2.com.

What problems is Culture Cloud by O.C. Tanner solving and how is that benefiting you?

Instant recognitions.

I think this is the main issue we used it for, No need to wait for year end to recognize good values/work. Once it is done you can proceed with recognition through an internal system (Spark) and give rewardations directly through answering a few questions about the thing you are rewarding for. Review collected by and hosted on G2.com.

Bayli D.
BD
Member Service Representative
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Rating Updated ()
What do you like best about Culture Cloud by O.C. Tanner?

When my company first started using Culture Cloud by O.C. Tanner, I thought it would be difficult to use like most new systems but I was wrong. When my company implemented their system it was extremely easy to use and browse. I use it often and love the different options.The first time I received my items it was quick and had follow up emails with the status. The next year when I went to receive my electronic items my email was causing issues so I reached out to their customer support team and their responses were quick and very helpful. Overall, using the Culture Cloud by O.C. Tanner has been a great addition to be integrated into my company. Review collected by and hosted on G2.com.

What do you dislike about Culture Cloud by O.C. Tanner?

Honestly, so far I have not found anything that I dislike about Culture Cloud by O.C. Tanner. Review collected by and hosted on G2.com.

What problems is Culture Cloud by O.C. Tanner solving and how is that benefiting you?

The Culture Cloud by O.C. Tanner creates a fun and interactive way to recognize our employees. I love to be able to send encouraging messages to my coworkers across the company as well as my direct teammates. It also sends an email to their leaders which I like because not only am I telling that person directly but the supervisor is made aware of how well they are doing! Review collected by and hosted on G2.com.

ZS
Director
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Rating Updated ()
What do you like best about Culture Cloud by O.C. Tanner?

The personal touch and friendliness with me.Let me give you the scoop on O.C. Tanner's Culture Cloud. I've been using this platform regularly for about a year now, and I'm pretty impressed.

Ease of Use: 👍 Super intuitive! The interface is clean and user-friendly. Even your least tech-savvy team members can figure it out without breaking a sweat.

Implementation: ⚡ Getting started was surprisingly smooth. The O.C. Tanner team guided us through setup, and we were up and running faster than expected.

Customer Support: 🌟 These folks really know their stuff! Quick responses, helpful solutions, and they actually speak human—not tech robot.

Features: 🎯 Packed with good stuff! From recognition tools to culture surveys, it's got all the essentials plus some nice-to-haves. Not overwhelming, just right.

Integration: 🔄 Plays nice with our other systems. We connected it to our HR platform without any major headaches.

Bottom line: If you're looking for a culture-building platform that won't give you gray hairs during setup and actually gets used by your team, Culture Cloud is worth checking out.

Disclaimer: Content generated by TIAA gAIt may be inaccurate, incomplete, misleading or not reflective of recent events or information and should not be relied on without independently checking their accuracy. Review collected by and hosted on G2.com.

What do you dislike about Culture Cloud by O.C. Tanner?

No comments! No comments!! No comments!!! Review collected by and hosted on G2.com.

What problems is Culture Cloud by O.C. Tanner solving and how is that benefiting you?

Talk about making life easier! Culture Cloud takes the headache out of employee recognition—no more spreadsheets or forgotten work anniversaries.

Here's what's cool: • One-click celebrations: Birthdays, work milestones, and kudos all automated (but still feeling personal!) • Award tracking made simple: Keep tabs on who's celebrating what, when, and how • Budget-friendly benefits: Easy tracking of recognition spending and reward distributions • Choice matters: Employees can pick rewards they actually want (goodbye, generic gift cards!) • Mobile-friendly: Give props to colleagues on the go

My favorite part? Everything's in one place. No more juggling different systems or losing track of who got what. Plus, managers get notifications about upcoming team celebrations, so no one feels forgotten.

Pro tip: The automated reminders are a game-changer for busy teams. You look like a recognition rock star without having to keep a million dates in your head!

Disclaimer: Content generated by TIAA gAIt may be inaccurate, incomplete, misleading or not reflective of recent events or information and should not be relied on without independently checking their accuracy. Review collected by and hosted on G2.com.