Click Maint CMMS Pros and Cons

- Easy for techs to use, it has a lot of customization options that make it easy to go into specific detail and provide them with the information they need.

- Request and Work Order submission forms are very flexible and customizable. Makes the process of submitting, approving and completing tickets much faster and simpler to use.

- Requesters like the simplified submission forms that don't require too much detail, admins are satisfied with the customizable options for putting in detail like specific work order categories and asset downtime tracking features, and technicians appreciate the ease-of-use that allows them to use the system without being overwhelmed by trying to complete the work order, while having to simultaneously track their workflow progress in the system.

- The customer service is fantastic. The creators and support team are very friendly, helpful and committed to providing the end user with a quality product, as well as maintaining open communication and dialogue to continuously make improvements and receive feedback on any noted issues the user might encounter. Their response time is fast, corrections and bug fixes are handled very quickly, and they're very good about making schedule accommodations to discuss any concerns when they arise. Review collected by and hosted on G2.com.

- The app and website are not updated at the same pace; website gets updated fairly regularly, but the app is still missing a few admin features, like parts & inventory management.

- The search filtering for work orders, parts and other categories is confusing at times. Could be simplified a bit.

- Work Order customization is good, but it lacks some flexibility for assigning different tasks (such as inspections and taking readings with numerical values like pressures and temperatures.) They recently added a "Procedures" category to fix this, but

- Preventive Maintenances can only be assigned to a single Asset, which makes creating a PM program for multiple assets that would all be grouped together and be covered by the same PM checklist (Air Handler Units, Exhaust Fans, Ice Machines, etc.) feel very tedious and repetitive.

- Assets can have documents and files individually uploaded to them, but there is no category or sidebar menu for a "document library" for uploading files like IOM & Service Manuals, inspection and testing completion certificates, Letters of Approval, and other regulatory compliance documents that the Authority Having Jurisdiction (AHJ) would be looking for.

- QR codes are handy and could be more useful if formatting them for printing on labelling sheets was easier, but adjusting the size and shape to fit printouts is difficult and has made the process of implementing their use throughout our building very time consuming, so the project was left incomplete.

- Overall, the system would probably benefit from a slightly more structured format and less fluidity. From a technician standpoint it's very easy to use, but from an admin perspective, the setup and editing processes should be reined in a bit to make implementation and populating the system go more smoothly. Review collected by and hosted on G2.com.

As an Operations Manager at a Fitness Club, I'm constantly on the lookout for tools that can genuinely streamline our processes, not just add another layer of complexity. I've encountered many software promises that fell flat, but this new platform delivers.

From the moment I logged in, I was struck by its simplicity and intuitive design. The interface is clean and uncluttered. There was virtually no learning curve – my team and I were up and running, utilizing its full potential, within hours of going live.

One feature that has truly elevated our asset management is the seamless integration of QR code tagging for all our equipment. This isn't just a fancy add-on; it's transformed our inventory tracking, maintenance scheduling, and auditing processes. A quick scan provides instant access to crucial information, dramatically reducing errors and saving countless hours previously spent on manual data entry and reconciliation.

If you're an Operations Manager looking to genuinely transform your team's efficiency and drive down costs, this software isn't just a recommendation – it's an absolute necessity. Review collected by and hosted on G2.com.

There are some features that should be prioritized to make bulk editing and creating a little easier. I would like to see a meter feature as well. Review collected by and hosted on G2.com.

Easy to use and implement. We are using it as a very basic sort of placeholder CMMS as our company is bringing in a new one. I wish it were my decision which CMMS we would continue with as I would choose Click.

The customer support has been fantastic. Every time I hit a wall or found an issue (few and far between), Maya has been very quick in providing teaching or solutions.

I am on Click every day multiple times a day and find that they live up to their slogan. In only a couple of clicks I am able to complete the tasks I am working on. Review collected by and hosted on G2.com.

My dislike isn't really a negative, but the early stage of the software leaves a bit to be desired. The team has been very receptive towards my ideas for new functions in the software and I am excited for where they might be in 2-5 years from now. Review collected by and hosted on G2.com.

I find the app to be quiet simple and easy for the different sites to use. This has definitely enabled our teams to respond quickly and mange the projects. We still have more to set up but so far very pleased. The implementation quest quick and the training adequate. I had a few issues on my end and the support team was quick to respond making Integration smooth. Review collected by and hosted on G2.com.

Sometimes there are small glitches and I'm required to restart the App Review collected by and hosted on G2.com.

I love how easy it is to use! Also the customer support is great! Review collected by and hosted on G2.com.

To be honest the only thing I don't like is not having the enterprise/dashboard option to be able to view all locations and open work orders at once. Review collected by and hosted on G2.com.

I have looked at ALOT of different programs and Click Maint is by far, the easiest, most robust, best support and fast navigation program of them all. AAA+ for all features! "Click" three times to get done! Fast implementation to get setup and was easily integrated in our day to day schedule. We use it every day! Review collected by and hosted on G2.com.

Nothing to report, best ever program and I highly recommend it. Review collected by and hosted on G2.com.

Click Maint is easy to navigate and was easy to launch. We went live ahead of schedule. Review collected by and hosted on G2.com.

It is still new and some of the search functions aren't operating perfectly yet. Review collected by and hosted on G2.com.

It is easy to navigate through. Very simple. Review collected by and hosted on G2.com.

Not being able to add time to previous dates. A drop down calendar would be nice for previous dates Review collected by and hosted on G2.com.

We are transitioning from HIPPO CMMS and found the move seamless and pain free. The system is similar enough that our users have had no issues changing to Click Maint. As a manager, this made implementation very easy. Review collected by and hosted on G2.com.

I have not found any yet. The service team has helped us with any minor glitches. Review collected by and hosted on G2.com.

It is an easy program to understand and operate and effectively does what we need. Review collected by and hosted on G2.com.

So far, I haven't found anything I dislike. Review collected by and hosted on G2.com.