Bitwarden Reviews & Product Details

Besides the tool being super helpful and very easy to use, their support is absolutely incredible. The few times I needed help and reached out to their support, the speed at which they answer is wild and they followed up very timely. You can tell they have a lot of agents and care that their service is handled promptly and efficiently. They've never stirred me wrong and I can trust them when I need emergency help.

Their FAQ is also very complete and well done. Review collected by and hosted on G2.com.

Nothing really, all the features are easy to use and efficient or easy to access. Review collected by and hosted on G2.com.

We use Bitwarden daily to login securely, without having the same passwords everywhere. Getting started is very easy, to onboard a new employee in our plan takes just a few minutes. Bitwarden helps us to not just manage our private passwords but also share business-sensitive data. The organization features support us greatly in quickly giving the right people access to the right collections of secrets. The additional supporting features like sending secret data through protected and expiring links are great, and the integration as a secrets manager in our infrastructure sounds promising (did not yet apply it in practice though).

The integration with multiple platform (mobile/browser/native desktop) are easy to use. The emergency access feature gives peace of mind too (however I do not plan to actually use that feature of course :) ) I did not need to contact support yet, but the documentation we have consulted are clear and succinct. Review collected by and hosted on G2.com.

There are little downsides, only some minor annoyances which are fixed over time. There was quite a difference between the UI in the browser extension and my desktop app, where also my biometrics login did not work properly in the browser. Review collected by and hosted on G2.com.

Bitwarden is an incredibly well built product. We use bitwarden for our company's password management, and it makes sharing credentials across teams very easy and orderly, thanks to the vault system. It also looks and performs very well. Our last solution made it so cumbersome to get and share credentials, but now I feel like using bitwarden every day. Review collected by and hosted on G2.com.

I can't think of a downside for bitwarden. It's an incredible tool I have no complaints about. I'm even a personal user as well outside of ourc company. Review collected by and hosted on G2.com.

Bitwarden is super easy to use and does exactly what I need—a secure place to store my passwords. It syncs across devices smoothly, and the autofill feature works well without being annoying. I also like that it's open-source, so there’s more transparency compared to other password managers. The free version is surprisingly good, and the premium plan is super affordable. Review collected by and hosted on G2.com.

Not a huge deal, but the UI feels a bit outdated compared to some competitors. It’s functional, but it could use a bit of a facelift. Also, the browser extension sometimes needs a refresh to recognize new logins, but that’s rare. Review collected by and hosted on G2.com.

- Overall ease of use

- The ease of use between various platforms/computers

- Sharing credentials/secrets with colleagues/family members

- Fast and efficient customer support Review collected by and hosted on G2.com.

- Only one minor inconvenience, on sites where the password is "salted", Bitwarden asks to update the existing password, and accidentally pressing on "Update" will change it

- Difficult to use on mobile, as this app is installed on "Work profile", but also contains private passwords. Review collected by and hosted on G2.com.

I think Bitwarden is an excellent password manager. It is secure, easy of use and cross-platform . In my opinion, setting up and managing passwords is very straightforward, making it a great option for my company empoloyers. One of its best features, I believe, is the ability to securely share passwords with colleagues, which is particularly useful for businesses and collaborative projects. Additionally having Bitwarden available on the web, desktop, and mobile makes accessing passwords effortles., I find that Bitwarden provides a seamless and reliable experience. I highly recommend it. Review collected by and hosted on G2.com.

There are no downsides it is, efficient, and well-designed password manager. Review collected by and hosted on G2.com.

I've contacted Bitwarden support twice since we have had an enterprise version of Bitwarden. Both times, they have responded within the hour and resolved my issue. Bitwarden itself is easy to use as should all password managers be. I have been able to import passwords from an old KeePass instance quite easily and onboard colleagues. We have 50 members of staff constantly using Bitwarden and they have found it easy to follow the sign up process and navigate through to the passwords they require. Review collected by and hosted on G2.com.

It would be great if you could drag and drop passwords from one collection to another, this would have made sorting through my initial import much easier as my old Keepass instance wasn't supported so had to bring via a csv file and then sort through them. This wasn't a limitation of Bitwarden, more our outdated software. Review collected by and hosted on G2.com.

I used many password managers, from passpack to keepass to lastpass to finally end to bitwarden.

And with bitwarden I found all that I need in a modern password manager.

Logins, secure notes, identity filler, credit card, TOTP, passkeys all together in a multi platform app.

The password fill is incredibly easy, also thanks to keyboard shortcuts.

With enterprise plan I can have shared vaults for convenient passwords share.

Secure send is loved by me, my colleagues and my customers.

It's definitely the app that I use most on my devices.

Customer care is Ok, I had the need to contact support for some billing issues, ticket solving with ease of communication and good response time. Review collected by and hosted on G2.com.

In later months, Bitwarden team rushed to renovate the app look, that lead to some hickups and performance regressions.

Fortunately the dev team is very sensitive to community feedback and correction are quick and smooth.

Also i don't get the release of smartphone's app Bitwarden Authenticator, since main Bitwarden app has TOTP embedded. Review collected by and hosted on G2.com.

You are in control of the security of your vault (encryption method) as well as the security of your use case with features such as autofil methods and options available for you to customise. Initial setup is easy, accessing settings is trivial as well.

Good support for hardware keys for 2FA for additional security, other 2FA methods are available as well.

Easy to use once you have setup the browser extension, autofill is fast and significantly easier than manually typing. Using Bitwarden daily becomes second nature.

Using Bitwarden for TOTP codes makes 2FA easier to manage on various websites.

Good customer support the few times I've had to contact them.

Easy to use across multiple devices due to the vault syncing and good support for multiple platforms.

Solid recovery options such as an emergency contact option. Review collected by and hosted on G2.com.

There is not anything major which is a hard downside. The most painful part is the initial migration from no password migration to Bitwarden as that is manual work.

Due to the security of Bitwarden (which is required feature for me) you are out of luck if you forget your master password and recovery key. This can be a downside if you introduce Bitwarden to family members who might not be familiar with a password manager. It is important to consider how you can recover your or their vaults should something happen.

UI/UX changes like any modern applicaton which sometimes "ruin" your previous workflow. Review collected by and hosted on G2.com.

Quite intuitive and friendly interface, easy to use, lots of features Review collected by and hosted on G2.com.

NO VAT refund in UE - invoiced from US so it might be slippery from a tax perspective...

There should be an office (with 1 person!) somwhere in UE.

Rather not meant for bigger organisations.

I miss reporting, simple data extractions (e.g. active users), simple data sorting, grouping , filtering - you need to waste a time to copy it page by page to excel.

Too basic rights management - no service accounts for technicians and administrators, business owners etc - just regular users with a regular fee just with admin rights - it is too litle...

Very strange subscription management and you need to book accounts in advance - no real pay per use, you pay for reservation and (AFIK) then they return for not used accounts... strange.

And another small annoyance: the necessity of switching between eu and us site is confusing and unjustified - when user logs into you know where to redirect them... Review collected by and hosted on G2.com.