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Gorgias

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4.6 sur 5 étoiles
511 avis
  • 1 profils
  • 5 catégories
Note moyenne des étoiles
4.6
Au service des clients depuis
2015

Nom du profil

Évaluation par étoiles

388
112
16
2
2

Gorgias Avis

Filtres d'avis
Nom du profil
Évaluation par étoiles
388
112
16
2
2
Travis R.
TR
Travis R.
03/21/2025
Évaluateur validé
Source de l'avis : Organique

Don't recommend, other more flexible affordable options out there

|Gorgias
At the time they had the best integration with Shopify. their macros are helpful for cutting down repetitive tasks. Now other platforms have caught up.
Abe G.
AG
Abe G.
01/07/2025
Évaluateur validé
Utilisateur actuel vérifié
Source de l'avis : Avis organique du profil utilisateur

Simple but powerful - with a great support team and product development

|Gorgias
very easy to use and to customize. quick for new agents to onboard and to learn the ins and outs. quick to implement with our processes. the gorgias support team is quick to help whenever there are questions. features continue to be added to the platform, which in turn increases usage rates across the team!
Josh F.
JF
Josh F.
Warehouse Manager at Constantly Varied Gear
01/07/2025
Évaluateur validé
Utilisateur actuel vérifié
Source de l'avis : Invitation G2
Avis incitatif
Traduit à l'aide de l'IA

Excellent pour le support client

|Gorgias
Facile à fournir un support client - logiciel très convivial et facile à utiliser

À propos

Contact

Siège social :
San Francisco, California

Réseaux sociaux

@gorgiasio

Qu'est-ce que Gorgias ?

Gorgias is a one-of-a-kind customer service platform specifically designed for ecommerce businesses to deliver effortless customer service at every stage of growth. With cutting-edge automation and AI capabilities, Gorgias revolutionizes how online stores interact with their customers by providing efficient and personalized support across email, voice, SMS, live chat, and social media channels. Founded in 015, Gorgias began as a two-person team and has grown to more than 50 employees and nine offices in San Francisco, New York, Charlotte, Toronto, Belgrade, Buenos Aires, Paris, Lisbon, and Sydney. As a certified B Corporation, Gorgias is proud to be a leader in sustainable and equitable workplace practices. Today, Gorgias serves 14,000+ merchants in the ecommerce space, including Steve Madden, Glossier, BrüMate, and TUSHY.

Détails

Année de fondation
2015