Compare Site24x7 and Uptime.com 
At a Glance
Market Segments
Small-Business (43.9% of reviews)
Small-Business (46.1% of reviews)
Entry-Level Pricing
$9/month 11 monitors
Starting at $7.00 Per Month
Site24x7
Star Rating
(317)4.6 out of 5
Market Segments
Small-Business (43.9% of reviews)
Entry-Level Pricing
$9/month 11 monitors
Browse all 5 pricing plansUptime.com
Star Rating
(207)4.5 out of 5
Market Segments
Small-Business (46.1% of reviews)
Entry-Level Pricing
Starting at $7.00 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Site24x7 excels in Multi-Cloud Management with a score of 9.6, allowing seamless integration across various cloud platforms, while Uptime.com, although strong, scores slightly lower at 9.1 in this area.
- Reviewers mention that Uptime.com shines in Quality of Support, achieving a score of 9.3, which is notably higher than Site24x7's score of 8.7, indicating a more responsive and helpful support team.
- G2 users highlight Site24x7's superior Scheduling capabilities, scoring 9.4, which allows for more efficient monitoring setups compared to Uptime.com's lack of a specific score in this area.
- Users on G2 report that Uptime.com offers better Ease of Use with a score of 9.3, making it more accessible for new users, while Site24x7 scores 8.9, indicating a steeper learning curve.
- Reviewers say that Site24x7's Alerting features are robust, scoring 9.2, but Uptime.com slightly edges out with a score of 9.3, providing more customizable alert options that users find beneficial.
- Users report that Uptime.com provides superior AI Text Generation capabilities, scoring 9.4, which is significantly higher than Site24x7's score of 7.0, indicating a more advanced use of AI in their reporting features.
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Pricing
Entry-Level Pricing
Site24x7
Starter
$9/month
11 monitors
10 basic monitors and 1 Advanced monitor at 1 minute polling frequency. Free trial offered for 30 days.
- 10 Websites/Servers
- 1 Application/Synthetic Web transaction
- 5 Network Interfaces
Uptime.com
Website Monitoring
Starting at $7.00
Per Month
- Uptime Monitoring
- Transaction Monitoring
- API Monitoring
Free Trial
Site24x7
Free Trial is available
Uptime.com
Free Trial is available
Ratings
Meets Requirements
9.1
272
9.1
177
Ease of Use
8.9
277
9.3
180
Ease of Setup
8.9
236
9.1
150
Ease of Admin
8.9
235
9.0
137
Quality of Support
8.6
247
9.3
146
Has the product been a good partner in doing business?
8.9
219
9.2
122
Product Direction (% positive)
9.5
275
9.1
163
Features by Category
Operations
9.4
20
Not enough data
9.3
20
Not enough data
9.6
20
Not enough data
9.4
20
Not enough data
Cost Optimization
8.7
20
Not enough data
8.8
21
Not enough data
8.9
19
Not enough data
Administration
9.4
20
Not enough data
9.6
21
Not enough data
9.5
19
Not enough data
Functionality
8.9
130
9.1
115
9.2
138
9.4
121
9.4
133
9.4
110
8.9
131
8.9
116
8.9
118
9.1
103
9.0
122
8.9
100
Functionality
9.2
39
Not enough data
9.3
38
Not enough data
8.1
37
Not enough data
9.0
37
Not enough data
8.4
37
Not enough data
8.5
37
Not enough data
Functionality
9.1
101
Not enough data
9.4
102
Not enough data
8.3
84
Not enough data
8.9
81
Not enough data
Monitoring - Network Monitoring
9.1
9
Not enough data
8.0
9
Not enough data
9.4
9
Not enough data
Management
9.0
87
Not enough data
8.8
89
Not enough data
8.5
81
Not enough data
Analytics - Network Monitoring
7.4
7
Not enough data
7.6
7
Not enough data
Security - Network Monitoring
8.5
9
Not enough data
8.1
8
Not enough data
7.1
8
Not enough data
Network Performance - Network Monitoring
8.1
8
Not enough data
7.9
8
Not enough data
AI Automation - Network Monitoring
7.2
6
Not enough data
7.2
6
Not enough data
6.9
6
Not enough data
Monitoring
Feature Not Available
Not enough data
8.9
100
Not enough data
Feature Not Available
Not enough data
9.2
108
Not enough data
Administration
9.2
104
Not enough data
9.1
90
Not enough data
8.8
85
Not enough data
Analysis
8.8
102
Not enough data
8.8
111
Not enough data
8.7
85
Not enough data
Functionality
8.1
7
Not enough data
8.3
7
Not enough data
9.8
7
Not enough data
Issue Resolution
9.0
7
Not enough data
8.8
7
Not enough data
8.6
7
Not enough data
Management
9.5
7
Not enough data
9.5
7
Not enough data
9.3
7
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
8.7
37
|
Verified
Not enough data
8.8
35
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
36
|
Verified
Not enough data
Analysis
8.6
37
|
Verified
Not enough data
9.1
37
|
Verified
Not enough data
8.9
39
|
Verified
Not enough data
8.8
39
|
Verified
Not enough data
9.0
38
|
Verified
Not enough data
8.6
32
|
Verified
Not enough data
Visualization
9.3
39
|
Verified
Not enough data
8.8
36
|
Verified
Not enough data
Monitoring
8.8
82
Not enough data
8.8
85
Not enough data
9.1
86
Not enough data
8.5
62
Not enough data
9.0
84
Not enough data
Response
8.8
86
Not enough data
9.0
82
Not enough data
8.6
78
Not enough data
Performance
8.7
77
Not enough data
8.5
66
Not enough data
Functionality
8.7
66
Not enough data
8.4
63
Not enough data
8.4
62
Not enough data
8.5
66
Not enough data
Management
8.5
12
Not enough data
8.8
12
Not enough data
8.5
12
Not enough data
9.6
12
Not enough data
9.0
12
Not enough data
Monitoring
9.4
12
Not enough data
8.8
13
Not enough data
9.2
12
Not enough data
Support
9.2
12
Not enough data
9.4
12
Not enough data
8.9
12
Not enough data
Generative AI
7.0
35
8.8
10
Categories
Categories
Shared Categories
Site24x7 and Uptime.com are categorized as Website Monitoring and IT Alerting
Unique Categories
Uptime.com has no unique categories
Reviews
Reviewers' Company Size
Site24x7
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Uptime.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.6%
Computer Software
14.7%
Computer & Network Security
9.0%
Retail
3.5%
Telecommunications
3.2%
Other
51.0%
Information Technology and Services
21.6%
Computer Software
17.2%
Computer & Network Security
7.4%
Financial Services
6.9%
Internet
4.4%
Other
42.6%
Most Helpful Reviews
Site24x7
Most Helpful Favorable Review
Tim R.
Verified User in Computer Software
Wide range of options to satisfy nearly all your monitoring needs. Provides a good one-stop shop. It's really helpful to have everything in one solution rather than having to piece together multiple solutions. The best part is that the price point is...
Most Helpful Critical Review
Verified User in Animation
Too mush iconss that you need a lot of time to go around and understand their use. Designed for IT projeects and operations Only.
Uptime.com
Most Helpful Favorable Review
Adam R.
Verified User in Internet
I like that the product was exactly as advertised. All I needed to do is pop my domain in, and now I get SMS alerts when anything goes wrong on any of my sites.
Most Helpful Critical Review
Verified User in Computer Software
Going beyond simple downtime notifications, uptime monitoring services could incorporate advanced analysis tools to identify the root causes of downtime. This could include detailed error reports, server health checks, or even automated troubleshooting...
Tim R.
Verified User in Computer Software
Wide range of options to satisfy nearly all your monitoring needs. Provides a good one-stop shop. It's really helpful to have everything in one solution rather than having to piece together multiple solutions. The best part is that the price point is...
Adam R.
Verified User in Internet
I like that the product was exactly as advertised. All I needed to do is pop my domain in, and now I get SMS alerts when anything goes wrong on any of my sites.
Verified User in Animation
Too mush iconss that you need a lot of time to go around and understand their use. Designed for IT projeects and operations Only.
Verified User in Computer Software
Going beyond simple downtime notifications, uptime monitoring services could incorporate advanced analysis tools to identify the root causes of downtime. This could include detailed error reports, server health checks, or even automated troubleshooting...
Discussions
Can I pay month on month for the service?
2 comments
CE
You sure can! You do get a discount if you pay/year though!
Read more
Unknown or untranslatable text.
1 comment
CE
Certainly! Please provide the text in the Unknown Language that you would like translated into English.Read more
What is a Monitor? What are the lists of Basic and Advanced monitors?
1 comment
Official Response from Site24x7
Monitor, in this context refers to a Website, Web application, Server, FTP Server running on a specific host/port. Site24x7 checks these monitors to make...Read more
Uptime.com has no more discussions with answers
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