Compare Freshsales and HubSpot Sales Hub 
At a Glance
Market Segments
Small-Business (67.8% of reviews)
Small-Business (62.0% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
$0.00
Freshsales
Star Rating
(1,221)4.5 out of 5
Market Segments
Small-Business (67.8% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Browse all 3 pricing plansHubSpot Sales Hub
Star Rating
(12,297)4.4 out of 5
Market Segments
Small-Business (62.0% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansFeatured Products
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CPQ
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CPQ
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Pricing
Entry-Level Pricing
Freshsales
Growth
Starting at $9.00
1 User Per Month
Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels
- Web Forms
- SMS & WhatsApp
- Basic Workflows
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Free Trial
Freshsales
Free Trial is available
HubSpot Sales Hub
Free Trial is available
Ratings
Meets Requirements
8.7
1,041
8.6
9,263
Ease of Use
9.0
1,054
8.7
9,690
Ease of Setup
8.7
562
8.4
3,736
Ease of Admin
8.9
541
8.6
2,958
Quality of Support
8.8
1,011
8.6
8,351
Has the product been a good partner in doing business?
9.0
534
8.8
2,914
Product Direction (% positive)
9.3
1,036
8.7
8,846
Features by Category
Sales Force Automation
8.9
715
|
Verified
8.7
5703
|
Verified
8.3
414
Feature Not Available
8.7
704
|
Verified
8.5
5554
|
Verified
8.5
702
|
Verified
8.5
5753
|
Verified
8.3
505
|
Verified
7.8
3876
|
Verified
8.6
334
|
Verified
8.5
4726
|
Verified
8.2
480
|
Verified
7.8
2938
|
Verified
8.1
466
7.9
2846
|
Verified
8.4
508
|
Verified
8.2
2140
Marketing Automation
8.5
545
8.7
5066
|
Verified
8.5
519
8.5
4740
|
Verified
8.9
624
8.8
4871
|
Verified
7.9
111
8.2
4136
|
Verified
Customer Support
8.5
531
8.3
3330
|
Verified
8.6
539
8.2
2164
8.6
545
8.5
2995
|
Verified
8.2
455
8.1
2986
|
Verified
8.4
476
8.3
3223
|
Verified
Reporting & Analytics
8.4
626
|
Verified
8.2
5454
|
Verified
8.6
662
|
Verified
8.4
5811
|
Verified
8.3
506
|
Verified
8.0
3995
|
Verified
Mobile & Social
Feature Not Available
8.0
3525
|
Verified
8.1
206
|
Verified
8.2
2181
|
Verified
8.3
329
|
Verified
7.7
3844
|
Verified
Platform
8.4
401
|
Verified
8.1
2610
|
Verified
8.5
390
|
Verified
8.3
2224
|
Verified
8.7
411
|
Verified
8.5
2686
|
Verified
8.3
312
|
Verified
8.2
2002
|
Verified
7.7
256
7.5
1702
8.0
299
|
Verified
8.0
2300
|
Verified
8.8
405
|
Verified
8.7
2694
|
Verified
8.0
284
|
Verified
8.1
1398
Integration
8.4
372
|
Verified
8.4
2032
|
Verified
8.3
329
|
Verified
8.2
2138
|
Verified
7.9
295
|
Verified
8.2
2004
|
Verified
Generative AI
7.5
82
7.5
434
Email Marketing
8.7
66
Not enough data
8.8
73
Not enough data
8.5
70
Not enough data
8.9
69
Not enough data
9.0
68
Not enough data
8.7
67
Not enough data
8.5
63
Not enough data
8.5
64
Not enough data
7.9
54
Not enough data
Reporting & Analytics
8.1
56
Not enough data
8.3
68
Not enough data
Platform
8.8
66
Not enough data
8.0
55
Not enough data
8.7
67
Not enough data
Generative AI
7.7
39
Not enough data
7.6
40
Not enough data
Integration
8.1
64
Not enough data
8.2
54
Not enough data
8.0
53
Not enough data
8.4
56
Not enough data
8.0
53
Not enough data
7.7
49
Not enough data
Configuration - cpq
Not enough data
9.2
64
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
65
Not enough data
9.1
65
Pricing
Not enough data
8.9
60
Not enough data
8.7
63
Not enough data
Feature Not Available
Not enough data
9.0
61
Not enough data
9.0
67
Not enough data
Feature Not Available
Quoting
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
64
Not enough data
9.1
62
Not enough data
9.2
64
Admin
Not enough data
Feature Not Available
Not enough data
7.8
199
Not enough data
8.5
267
Not enough data
8.3
239
Channels
Not enough data
8.8
63
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
8.6
285
Not enough data
8.3
228
Not enough data
8.4
200
Not enough data
8.6
275
Not enough data
Feature Not Available
Not enough data
Not enough data
Generative AI - cpq
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.2
18
8.4
497
8.5
18
8.6
593
8.8
19
8.9
621
8.9
17
8.9
628
Organization
8.8
19
9.0
650
9.1
18
8.8
636
8.1
18
8.6
574
Performance Analysis
8.1
16
8.3
528
8.5
22
8.8
637
Sales Analysis
7.9
19
8.5
533
9.0
20
8.7
589
Generative AI
8.6
11
8.0
131
8.3
12
8.1
130
Integrated Workflows
9.1
233
|
Verified
8.9
1389
8.9
241
|
Verified
9.0
1430
8.4
179
|
Verified
8.3
1205
8.7
179
|
Verified
8.2
1109
8.9
216
|
Verified
8.8
1280
8.7
66
8.7
1143
8.8
61
8.6
1072
Repeatability and Reportability
9.0
203
|
Verified
8.6
1244
8.9
219
|
Verified
8.8
1308
9.0
217
|
Verified
8.6
1285
8.7
183
|
Verified
8.2
1162
7.6
54
Feature Not Available
AI and Automation
8.4
63
8.3
1018
8.2
66
8.2
986
8.3
59
8.3
976
7.9
60
7.9
857
7.7
56
7.8
805
Generative AI
8.1
25
7.4
270
Call Analytics
Not enough data
8.3
270
Not enough data
8.0
238
Not enough data
8.1
248
Not enough data
Feature Not Available
Agent Performance Management
Not enough data
Feature Not Available
Not enough data
7.6
213
Not enough data
7.8
223
Generative AI
Not enough data
7.6
83
Customer Requirements
Not enough data
8.7
186
Not enough data
8.8
177
Not enough data
8.5
178
Contracts
Not enough data
8.7
164
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Revenue
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Customization
9.1
17
Not enough data
8.3
16
Not enough data
8.2
14
Not enough data
8.3
15
Not enough data
Additional Functionality
8.4
15
Not enough data
8.2
12
Not enough data
8.4
15
Not enough data
8.5
11
Not enough data
8.3
13
Not enough data
Integrations
Not enough data
8.3
459
Not enough data
9.0
653
Not enough data
8.4
522
Not enough data
8.5
510
Not enough data
7.8
424
Branding & Customizatio
Not enough data
8.6
563
Not enough data
8.8
583
Not enough data
8.4
507
Automatic Rules & Configurations
Not enough data
8.7
559
Not enough data
8.9
567
Not enough data
8.5
525
Data Sourcing
8.1
84
8.4
1199
8.4
84
8.5
1270
8.2
78
8.2
1141
8.4
89
8.7
1395
8.3
84
8.4
1235
Predictive Analytics
8.1
85
8.2
1195
8.2
83
8.2
1156
8.0
78
7.8
987
7.6
80
8.0
1117
Sales Management
8.4
89
8.8
1410
7.8
79
8.0
1101
8.3
84
8.5
1261
8.7
89
8.9
1473
Content Management
Not enough data
8.4
701
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
714
Not enough data
8.4
700
Analytics
Not enough data
8.5
779
Not enough data
8.5
782
Not enough data
8.5
726
Not enough data
8.3
703
Presentation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Attribution
8.7
49
Not enough data
8.9
50
Not enough data
8.6
49
Not enough data
Discovery
8.8
50
Not enough data
8.5
52
Not enough data
8.6
49
Not enough data
Management
8.6
48
Not enough data
9.0
50
Not enough data
Platform
8.5
48
Not enough data
8.7
50
Not enough data
Calling
8.8
135
8.6
1105
8.7
118
8.2
899
8.7
128
8.6
1067
9.0
144
8.7
1097
Contacts
8.9
149
8.7
1172
9.0
135
8.5
1016
9.0
141
8.7
1076
Insights
9.1
163
9.1
1262
9.1
140
8.7
1104
8.9
121
Feature Not Available
9.0
143
Feature Not Available
9.0
139
8.4
1009
Analytics
8.8
224
8.7
1931
8.8
217
8.8
1924
8.2
50
Feature Not Available
Customizations
9.0
234
8.8
1973
9.2
239
8.9
1974
8.9
246
8.8
2066
8.6
220
Feature Not Available
8.9
241
8.9
2051
Generative AI
7.7
32
7.6
342
Incentives
8.3
26
8.0
662
8.5
27
8.2
739
|
Verified
7.7
26
7.7
610
|
Verified
8.2
28
8.5
833
Personalization
8.7
30
8.5
856
8.5
31
8.6
984
|
Verified
8.5
32
8.9
1083
|
Verified
8.3
29
8.5
879
|
Verified
Administrative
8.4
30
8.7
913
|
Verified
8.4
27
8.5
793
|
Verified
8.3
26
8.4
752
Categories
Categories
Shared Categories
Freshsales and HubSpot Sales Hub are categorized as Sales Engagement, AI Sales Assistant, Outbound Call Tracking, Sales Analytics, Email Tracking, Sales Performance Management, CRM, and Visitor Identification
Unique Categories
HubSpot Sales Hub is categorized as Quote-to-Cash, Conversation Intelligence, Sales Enablement, CPQ, and Business Scheduling
Reviews
Reviewers' Company Size
Freshsales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.7%
Computer Software
13.5%
Marketing and Advertising
8.0%
Financial Services
4.1%
Internet
3.6%
Other
54.1%
Computer Software
16.1%
Information Technology and Services
12.1%
Marketing and Advertising
10.0%
Financial Services
4.3%
Education Management
3.2%
Other
54.4%
Most Helpful Reviews
Freshsales
Most Helpful Favorable Review
Eric F.
Verified User in Media Production
I really liked the way I was able to quickly and easily get started with Freshsales. Sign up for an account, change a few email options and get started. The default data set didn't require a lot of tweaking and everything was pretty self explanatory. I...
Most Helpful Critical Review
VIGIL V.
Verified User in Internet
Report quite simply is stupid, I can download excel sheets and some graphs but most of doesn't give me any insights. There are semantics like account, lead, deal, contact in the CRM. It is rather confusing and rarely serves any purpose Unable to...
HubSpot Sales Hub
Most Helpful Favorable Review
Calandria A.
Verified User in Insurance
HubSpot CRM is one of the best CRM tools of market and serve any kinds of sales business perfectly. It work as single place where user can keep product information and contact lists of customers. User can stay in touch with customer and contact with anytime...
Most Helpful Critical Review
Verified User in Events Services
The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...
Eric F.
Verified User in Media Production
I really liked the way I was able to quickly and easily get started with Freshsales. Sign up for an account, change a few email options and get started. The default data set didn't require a lot of tweaking and everything was pretty self explanatory. I...
Calandria A.
Verified User in Insurance
HubSpot CRM is one of the best CRM tools of market and serve any kinds of sales business perfectly. It work as single place where user can keep product information and contact lists of customers. User can stay in touch with customer and contact with anytime...
VIGIL V.
Verified User in Internet
Report quite simply is stupid, I can download excel sheets and some graphs but most of doesn't give me any insights. There are semantics like account, lead, deal, contact in the CRM. It is rather confusing and rarely serves any purpose Unable to...
Verified User in Events Services
The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...
Discussions
What are the three benefits of CRM?
2 comments
AV
Makes it easy to keep a track of new and prospect leads.Read more
What is Freshsales used for?
2 comments
IH
It's a CRM solution to manage leads and opportunities. It helps you to create your sales funnel from different channels.Read more
How is Freshsales different from other CRMs?
1 comment
Official Response from Freshsales
Freshsales is an integrated, simple and intuitive sales CRM built with automations, intelligence and analytics to aid your sales teams to close deals faster....Read more
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
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