The customer service at Cleo is top notch! We used Cleo VL Trader to direct connect with some partners - ran into some self-setup challenges and Cleo support quickly helped get us pointed in the right direction.
The product is not as intuitive as it could be. The way objects are created and organized in the SVN repository does not lend itself to a new user easily figuring out how to build an end-to-end solution. Since learning how to troubleshoot errors in the...
SPS's customer service team is top-notch. Fast responses and quick resolution is the norm. The consistency of processes between trading partners is also nice so that we're not relearning a new system every time we bring on a new partner.
Just about everything. SPS is a monopoly and their pricing reflects it. We pay fees upon fees for nothing we can discern. Any margin we had in our dropship accounts is gone thanks to SPS.
The customer service at Cleo is top notch! We used Cleo VL Trader to direct connect with some partners - ran into some self-setup challenges and Cleo support quickly helped get us pointed in the right direction.
SPS's customer service team is top-notch. Fast responses and quick resolution is the norm. The consistency of processes between trading partners is also nice so that we're not relearning a new system every time we bring on a new partner.
The product is not as intuitive as it could be. The way objects are created and organized in the SVN repository does not lend itself to a new user easily figuring out how to build an end-to-end solution. Since learning how to troubleshoot errors in the...
Just about everything. SPS is a monopoly and their pricing reflects it. We pay fees upon fees for nothing we can discern. Any margin we had in our dropship accounts is gone thanks to SPS.