User Sentiment
How are these determined?
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
- ClientBook is a tool that provides insights about customer behavior to help retailers make informed decisions on marketing and inventory and build customer relationships through personalized communication and tracking purchase history.
- Reviewers like the convenience of ClientBook, its ability to organize leads, the ease of communication it provides, its helpful customer support, and its feature of keeping all customer data in one place.
- Reviewers experienced issues such as difficulty in filtering and targeting the right client group, inability to send videos, cumbersome client assignments, occasional glitches in the mobile app, disorganization in the inbox, and lack of integration with social media comments.
